Please help!

#1 Jun 17, 2014
Saloarian
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I've run Minecraft as an administrator. I've uninstalled and reinstalled Minecraft and Java. I even reinstalled both on a different brower, Mozilla Firefox, because I heard it could help. I've tried using a new profile and a different new profile that uses an older version. Nothing has helped. I open up the launcher and click Play but the game never loads. I keep getting the same text in the Development Console.

[11:04:44 INFO]: Minecraft Launcher 1.4.4 (through bootstrap 5) started on windows...
[11:04:44 INFO]: Current time is Jun 17, 2014 11:04:44 AM
[11:04:44 INFO]: System.getProperty('os.name') == 'Windows 7'
[11:04:44 INFO]: System.getProperty('os.version') == '6.1'
[11:04:44 INFO]: System.getProperty('os.arch') == 'x86'
[11:04:44 INFO]: System.getProperty('java.version') == '1.7.0_60'
[11:04:44 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation'
[11:04:44 INFO]: System.getProperty('sun.arch.data.model') == '32'
[11:04:44 INFO]: JFX has been detected & successfully loaded
[11:04:45 INFO]: Refreshing local version list...
[11:04:45 INFO]: Refreshing remote version list...
[11:04:45 INFO]: Refresh complete.
[11:04:45 INFO]: Loaded 2 profile(s); selected 'Kykaha'
[11:04:45 INFO]: Refreshing auth...
[11:04:45 INFO]: Logging in with access token
[11:07:46 INFO]: Getting syncinfo for selected version
[11:07:46 INFO]: Queueing library & version downloads
[11:09:14 ERROR]: Unhandled exception in executor com.mojang.launc[email protected]1dc968f
java.util.concurrent.ExecutionException: java.lang.NullPointerException
at java.util.concurrent.FutureTask.report(Unknown Source) ~[?:1.7.0_60]
at java.util.concurrent.FutureTask.get(Unknown Source) ~[?:1.7.0_60]
at com.mojang.launcher.updater.ExceptionalThreadPoolExecutor$ExceptionalFutureTask.done(ExceptionalThreadPoolExecutor.java:57) [launcher.jar:?]
at java.util.concurrent.FutureTask.finishCompletion(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.FutureTask.setException(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.7.0_60]
at java.lang.Thread.run(Unknown Source) [?:1.7.0_60]
Caused by: java.lang.NullPointerException
at net.minecraft.launcher.game.MinecraftGameRunner.migrateOldAssets(MinecraftGameRunner.java:328) ~[launcher.jar:?]
at net.minecraft.launcher.game.MinecraftGameRunner.downloadRequiredFiles(MinecraftGameRunner.java:88) ~[launcher.jar:?]
at com.mojang.launcher.game.runner.AbstractGameRunner.playGame(AbstractGameRunner.java:102) ~[launcher.jar:?]
at net.minecraft.launcher.ui.bottombar.PlayButtonPanel$1$1.run(PlayButtonPanel.java:56) ~[launcher.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.7.0_60]
... 4 more

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#2 Jun 17, 2014
cestislife
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Please remove all versions of Java from the machine via the control panel. Reboot then grab the latest here,
http://java.com/en/download/manual.jsp

Please grab the 64-bit version if you have a 64-bit machine.

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#3 Jun 17, 2014
Saloarian
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It didn't work. I got a slightly different message this time.

[20:55:41 INFO]: Minecraft Launcher 1.4.4 (through bootstrap 5) started on windows...
[20:55:41 INFO]: Current time is Jun 17, 2014 8:55:41 PM
[20:55:41 INFO]: System.getProperty('os.name') == 'Windows 7'
[20:55:41 INFO]: System.getProperty('os.version') == '6.1'
[20:55:41 INFO]: System.getProperty('os.arch') == 'amd64'
[20:55:41 INFO]: System.getProperty('java.version') == '1.7.0_60'
[20:55:41 INFO]: System.getProperty('java.vendor') == 'Oracle Corporation'
[20:55:41 INFO]: System.getProperty('sun.arch.data.model') == '64'
[20:55:41 INFO]: JFX has been detected & successfully loaded
[20:55:41 INFO]: Refreshing local version list...
[20:55:42 INFO]: Refreshing remote version list...
[20:55:42 INFO]: Refresh complete.
[20:55:42 INFO]: Loaded 2 profile(s); selected 'Kykaha'
[20:55:42 INFO]: Refreshing auth...
[20:55:42 INFO]: Logging in with access token
[20:55:45 INFO]: Getting syncinfo for selected version
[20:55:45 INFO]: Queueing library & version downloads
[20:55:45 INFO]: Installed CompleteVersion{id='1.7.9', updatedTime=Mon Apr 14 09:29:23 EDT 2014, releasedTime=Mon Apr 14 09:29:23 EDT 2014, type=RELEASE, libraries=[Library{name='java3d:vecmath:1.3.1', rules=null, natives=null, extract=null}, Library{name='net.sf.trove4j:trove4j:3.0.3', rules=null, natives=null, extract=null}, Library{name='com.ibm.icu:icu4j-core-mojang:51.2', rules=null, natives=null, extract=null}, Library{name='net.sf.jopt-simple:jopt-simple:4.5', rules=null, natives=null, extract=null}, Library{name='com.paulscode:codecjorbis:20101023', rules=null, natives=null, extract=null}, Library{name='com.paulscode:codecwav:20101023', rules=null, natives=null, extract=null}, Library{name='com.paulscode:libraryjavasound:20101123', rules=null, natives=null, extract=null}, Library{name='com.paulscode:librarylwjglopenal:20100824', rules=null, natives=null, extract=null}, Library{name='com.paulscode:soundsystem:20120107', rules=null, natives=null, extract=null}, Library{name='io.netty:netty-all:4.0.10.Final', rules=null, natives=null, extract=null}, Library{name='com.google.guava:guava:15.0', rules=null, natives=null, extract=null}, Library{name='org.apache.commons:commons-lang3:3.1', rules=null, natives=null, extract=null}, Library{name='commons-io:commons-io:2.4', rules=null, natives=null, extract=null}, Library{name='commons-codec:commons-codec:1.9', rules=null, natives=null, extract=null}, Library{name='net.java.jinput:jinput:2.0.5', rules=null, natives=null, extract=null}, Library{name='net.java.jutils:jutils:1.0.0', rules=null, natives=null, extract=null}, Library{name='com.google.code.gson:gson:2.2.4', rules=null, natives=null, extract=null}, Library{name='com.mojang:authlib:1.5.13', rules=null, natives=null, extract=null}, Library{name='org.apache.logging.log4j:log4j-api:2.0-beta9', rules=null, natives=null, extract=null}, Library{name='org.apache.logging.log4j:log4j-core:2.0-beta9', rules=null, natives=null, extract=null}, Library{name='org.lwjgl.lwjgl:lwjgl:2.9.1', rules=null, natives=null, extract=null}, Library{name='org.lwjgl.lwjgl:lwjgl_util:2.9.1', rules=null, natives=null, extract=null}, Library{name='org.lwjgl.lwjgl:lwjgl-platform:2.9.1', rules=null, natives={LINUX=natives-linux, WINDOWS=natives-windows, OSX=natives-osx}, [email protected]}, Library{name='net.java.jinput:jinput-platform:2.0.5', rules=null, natives={LINUX=natives-linux, WINDOWS=natives-windows, OSX=natives-osx}, [email protected]}, Library{name='tv.twitch:twitch:5.16', rules=null, natives=null, extract=null}, Library{name='tv.twitch:twitch-platform:5.16', rules=[Rule{action=ALLOW, os=null}, Rule{action=DISALLOW, os=OSRestriction{name=LINUX, version='null'}}], natives={LINUX=natives-linux, WINDOWS=natives-windows-${arch}, OSX=natives-osx}, [email protected]}, Library{name='tv.twitch:twitch-external-platform:4.5', rules=[Rule{action=ALLOW, os=OSRestriction{name=WINDOWS, version='null'}}], natives={WINDOWS=natives-windows-${arch}}, [email protected]}], mainClass='net.minecraft.client.main.Main', minimumLauncherVersion=13}
[20:57:14 ERROR]: Unhandled exception in executor com.mojang.launc[email protected]4956ce95
java.util.concurrent.ExecutionException: java.lang.NullPointerException
at java.util.concurrent.FutureTask.report(Unknown Source) ~[?:1.7.0_60]
at java.util.concurrent.FutureTask.get(Unknown Source) ~[?:1.7.0_60]
at com.mojang.launcher.updater.ExceptionalThreadPoolExecutor$ExceptionalFutureTask.done(ExceptionalThreadPoolExecutor.java:57) [launcher.jar:?]
at java.util.concurrent.FutureTask.finishCompletion(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.FutureTask.setException(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.FutureTask.run(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.7.0_60]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.7.0_60]
at java.lang.Thread.run(Unknown Source) [?:1.7.0_60]
Caused by: java.lang.NullPointerException
at net.minecraft.launcher.game.MinecraftGameRunner.migrateOldAssets(MinecraftGameRunner.java:328) ~[launcher.jar:?]
at net.minecraft.launcher.game.MinecraftGameRunner.downloadRequiredFiles(MinecraftGameRunner.java:88) ~[launcher.jar:?]
at com.mojang.launcher.game.runner.AbstractGameRunner.playGame(AbstractGameRunner.java:102) ~[launcher.jar:?]
at net.minecraft.launcher.ui.bottombar.PlayButtonPanel$1$1.run(PlayButtonPanel.java:56) ~[launcher.jar:?]
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.7.0_60]
... 4 more

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#4 Jun 17, 2014
cestislife
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Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/

Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.

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#5 Jun 20, 2014
Saloarian
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I still need help with this.

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#6 Jun 20, 2014
cestislife
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Quote from Saloarian

I still need help with this.

And we are still waiting for your HJT log.

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#7 Jun 20, 2014
Saloarian
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I sent it to you in a private message. I figured that is what you meant when you said "give us the link." But here it is again. http://paste.ubuntu.com/7662666/

Last edited by Saloarian: Jun 20, 2014

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#8 Jun 24, 2014
Saloarian
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Can I get someone to help me with this, please?

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