Hi. I've been trying to download minecraft on my new computer, and i can get to the point were i have the minecraft symbol on the desktop, but when i go to open it, it says the following:
Bootstrap (v5)
Current time is Mar 28, 2014 6:21:09 PM
System.getProperty('os.name') == 'Windows 7'
System.getProperty('os.version') == '6.1'
System.getProperty('os.arch') == 'x86'
System.getProperty('java.version') == '1.7.0_51'
System.getProperty('java.vendor') == 'Oracle Corporation'
System.getProperty('sun.arch.data.model') == '32'
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 2/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 3/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 4/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 5/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 6/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 7/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 8/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 9/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 10/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Unable to download remote file. Check your internet connection/proxy settings.
FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95)
at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
This issue is often caused by security or antivirus software. A HijackThis log should tell us what could be causing it.
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
Run the program, choose 'I accept', then 'Do a scan and save a log file'. After a while a text file will open. Copy everything, and paste it in spoiler tags for us to see.
How to use spoiler tags:
Do i copy and past the message i go above? or what do i copy?Ok. I think i get everything but the spoiler part
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:17:04 PM, on 3/29/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
I'm not seeing anything that should be causing this issue, so please try reinstalling Java.
First, go to the Programs and Features in Control Panel. Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
For anyone who sees this in the future, the problem was probably the St. Bernard remote filtering service. This is a business software that allows company owned laptops/stuff to be remotely firewalled and have dangerous or unwanted websites filtered.
Rollback Post to RevisionRollBack
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Bootstrap (v5)
Current time is Mar 28, 2014 6:21:09 PM
System.getProperty('os.name') == 'Windows 7'
System.getProperty('os.version') == '6.1'
System.getProperty('os.arch') == 'x86'
System.getProperty('java.version') == '1.7.0_51'
System.getProperty('java.vendor') == 'Oracle Corporation'
System.getProperty('sun.arch.data.model') == '32'
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 2/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 3/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 4/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 5/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 6/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 7/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 8/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 9/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Downloading: https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma (try 10/10)
Exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
Recognized exception: the likely cause is a set of broken/missing root-certificates. Check your java install and perhaps reinstall it.
Unable to download remote file. Check your internet connection/proxy settings.
FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95)
at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)
Please fix the error and restart.
Trend Micro HijackThis is a utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/
Run the program, choose 'I accept', then 'Do a scan and save a log file'. After a while a text file will open. Copy everything, and paste it in spoiler tags for us to see.
How to use spoiler tags:
Stu
Scan saved at 12:17:04 PM, on 3/29/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Lenovo\Access Connections\AcDeskBandHlpr.exe
C:\Program Files\Lenovo\Communications Utility\TpKnrres.exe
C:\Program Files\Lenovo\AutoLock\ALCKRESI.exe
C:\Sierra\Planner\PLNRnote.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~2\ThinkPad\UTILIT~1\SCHTASK.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\PROGRA~1\Lenovo\Zoom\TPSCREX.EXE
C:\PROGRA~1\Lenovo\HOTKEY\TPONSCR.EXE
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\LENOVO\Message Center Plus\MCPLaunch.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Cameron\Downloads\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mysearchresults.com/?c=9001&t=03
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: uTorrentControl_v1 - {49c795c2-604a-4d18-aeb1-b3eba27e5ea2} - C:\Program Files (x86)\uTorrentControl_v1\prxtbuTor.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Users\tgietzen\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\18.0.0.249\AVG SafeGuard toolbar_toolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: IEPlugin - {C63CD127-A1CB-4D49-A4F7-D6F88A917BE6} - C:\Program Files (x86)\Symantec\VIP Access Client\VIPAddOnForIE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: uTorrentControl_v1 Toolbar - {49c795c2-604a-4d18-aeb1-b3eba27e5ea2} - C:\Program Files (x86)\uTorrentControl_v1\prxtbuTor.dll (file missing)
O3 - Toolbar: AVG SafeGuard toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\18.0.0.249\AVG SafeGuard toolbar_toolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [RotateImage] C:\Program Files (x86)\Integrated Camera Driver\X64\RCIMGDIR.exe
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [PWMTRV] rundll32 C:\PROGRA~2\ThinkPad\UTILIT~1\PWMTR64V.DLL,PwrMgrBkGndMonitor
O4 - HKLM\..\Run: [Lenovo Registration] C:\Program Files (x86)\Lenovo Registration\LenovoReg.exe /boot
O4 - HKLM\..\Run: [Dolby Home Theater v4] "C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe" -autostart
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [ShopAtHomeWatcher] C:\Users\tgietzen\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Event Planner Reminders Tray Icon.lnk = C:\Sierra\Planner\PLNRnote.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Send To Bluetooth - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: Send to &Bluetooth Device... - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sbsremote.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sbsremote.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sbsremote.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sbsremote.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\sbsremote.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {3DFD2B52-C6E9-11D4-8226-005004F658FC} (XeWare Control) - http://apps07/crm/Plugin/eWarePluginX.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/WBXclient-T28L10NSP6EP1-15324/webex/ieatgpc1.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.0\ViProtocol.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O23 - Service: AcPrfMgrSvc - Lenovo - C:\Program Files (x86)\Lenovo\Access Connections\AcPrfMgrSvc.exe
O23 - Service: AcSvc - Lenovo - C:\Program Files (x86)\Lenovo\Access Connections\AcSvc.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software\btwdins.exe
O23 - Service: @C:\Windows\system32\CxAudMsg64.exe,-100 (CxAudMsg) - Unknown owner - C:\Windows\system32\CxAudMsg64.exe (file missing)
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program Files (x86)\DefaultTab\DefaultTabSearch.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Users\tgietzen\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: Lenovo Doze Mode Service (DozeSvc) - Lenovo. - C:\Program Files (x86)\ThinkPad\Utilities\DZSVC64.EXE
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HyperW7 Service (HyperW7Svc) - Lenovo Group Limited - C:\Program Files\Lenovo\RapidBoot\HyperW7Svc64.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\Windows\system32\ibmpmsvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Identity Protection Technology Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Services\IPT\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Lenovo Camera Mute (LENOVO.CAMMUTE) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\CAMMUTE.exe
O23 - Service: Lenovo Microphone Mute (LENOVO.MICMUTE) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\MICMUTE.exe
O23 - Service: Lenovo RapidDrive Advanced Service (Lenovo.RapidDrive.Advanced.Svc) - Lenovo, Japan, Ltd. - C:\Program Files (x86)\Lenovo\RapidDrive Advanced\LenovoRapidDriveAdvancedService.exe
O23 - Service: Lenovo Keyboard Noise Reduction (LENOVO.TPKNRSVC) - Lenovo Group Limited - C:\Program Files\Lenovo\Communications Utility\TPKNRSVC.exe
O23 - Service: Lenovo Auto Scroll (Lenovo.VIRTSCRLSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\VIRTSCRL\lvvsst.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~2\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: LSCWinService - Unknown owner - C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Power Manager DBC Service - Lenovo - C:\Program Files (x86)\ThinkPad\Utilities\PWMDBSVC.EXE
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Cisco EnergyWise Enabler (PwmEWSvc) - Lenovo Group Limited - C:\Program Files (x86)\ThinkPad\Utilities\PWMEWSVC.EXE
O23 - Service: EdgeWave Remote (RFCD) - St Bernard Software - C:\Program Files (x86)\St. Bernard Software\Remote Filtering\rfcd.exe
O23 - Service: EdgeWave Updater (RfcUpdater) - EdgeWave - C:\Program Files (x86)\St. Bernard Software\Remote Filtering\rfclient_updater.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Conexant SmartAudio service (SAService) - Conexant Systems, Inc. - C:\Windows\system32\SAsrv.exe
O23 - Service: EdgeWave Redirector (SBSRedirector) - St. Bernard - C:\Program Files (x86)\St. Bernard Software\Remote Filtering\SBSRedirector.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Screen Reading Optimizer Service Program (SROSVC) - Lenovo Group Limited - C:\Program Files (x86)\Lenovo\Screen Reading Optimizer\SROSVC.exe
O23 - Service: System Update (SUService) - Unknown owner - C:\Program Files (x86)\Lenovo\System Update\SUService.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Unknown owner - C:\Windows\System32\TPHDEXLG64.exe (file missing)
O23 - Service: Lenovo Hotkey Client Loader (TPHKLOAD) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKLOAD.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VIPAppService - Symantec Corporation - C:\Program Files (x86)\Symantec\VIP Access Client\VIPAppService.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: vToolbarUpdater18.0.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.0.0\ToolbarUpdater.exe
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 19433 bytes
First, go to the Programs and Features in Control Panel. Uninstall everything that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java.
Stu