Minecraft Launcher Fatal Error Bootsrap - Java Edition Support - Support - Minecraft Forum

#1 Mar 16, 2014

LEGlQN

Out of the Water
Join Date: 3/16/2014
Posts: 2
Member Details

So, I looked into other forum posts about this problem, I used the Hijackthis program, but I wasn't sure what to do next here is what it scanned.

[noparse]

Logfile of Trend Micro HijackThis v2.0.5

Scan saved at 4:07:19 PM, on 3/16/2014

Platform: Windows 7  (WinNT 6.00.3504)

MSIE: Internet Explorer v9.00 (9.00.8112.16455)



Boot mode: Normal

Running processes:

C:\Program Files (x86)\Daum\MiniDic\Ver7.3\DaumDic.exe

C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Windows\SysWOW64\jmdp\stij.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\ESTsoft\ALToolBar\atbsvc.exe

C:\Users\USER\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SFF2VB5E\HijackThis.exe

R3 - URLSearchHook: YTNavAssistPlugin Class - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

F2 - REG:system.ini: UserInit=userinit.exe

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: BuzzSocialPoints_IE - {1A917769-FBA3-4273-AA4C-F852D116854B} - C:\Program Files (x86)\BuzzSocialPoints_IE\ScriptHost.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office12\GR469A~1.DLL

O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

O2 - BHO: ALToolbarBho - {7F1A79F9-78D1-4186-9F60-EE0B63DF042A} - C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBar_3020.dll

O2 - BHO: BuzzSocialPoints_DNS_IE - {8BD7501A-5166-4036-BB01-5FC63C68EFEB} - C:\Program Files (x86)\BuzzSocialPoints_DNS_IE\ScriptHost.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O2 - BHO: Fast Free Converter 4.1 - {B422F1BC-9ADB-48A7-8B13-00C176039DC5} - C:\PROGRA~2\FASTFR~1\FASTFR~1\FASTFR~1.DLL

O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll

O3 - Toolbar: ALToolBar - {38FBE93D-4CA1-4414-AF6A-94920C5BD8DA} - C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBar_3020.dll

O3 - Toolbar: att.net Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll

O4 - HKLM\..\Run: [SMessaging] C:\Users\USER\AppData\Local\Strongvault Online Backup\SMessaging.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [LogMeIn Hamachi Ui] "C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe" --auto-start

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKCU\..\Run: [DaumDic] "C:\Program Files (x86)\Daum\MiniDic\Ver7.3\DaumDic.exe" /tray

O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe

O4 - HKCU\..\Run: [vidshakeSA] "C:\Users\USER\AppData\Local\vidshakeSA\bin\1.0.9.0\vidshakeSA.exe"

O4 - HKCU\..\Run: [AtbOptimize] "C:\Program Files (x86)\ESTsoft\ALToolBar\InstHelper.exe" -preload

O4 - HKCU\..\Run: [Steam] "C:\Program Files (x86)\Steam 2\steam.exe" -silent

O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

O4 - HKCU\..\Run: [Overwolf] C:\Program Files (x86)\Overwolf\Overwolf.exe -silent

O4 - HKCU\..\Run: [evaarlo] regsvr32.exe /s "C:\ProgramData\evaarlo.dat"

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [SearchProtect] \SearchProtect\bin\cltmng.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [SearchProtect] \SearchProtect\bin\cltmng.exe (User 'Default user')

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: 사진정보 보기 - res://C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBand_3020.dll/23/EXIF.HTML

O8 - Extra context menu item: 알툴바 빠른검색(&Q) - res://C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBand_3020.dll/23/SEARCH.HTML

O8 - Extra context menu item: 알툴바로 이미지 보내기 - res://C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBand_3020.dll/23/IMAGETOSNS.HTML

O8 - Extra context menu item: 알툴바로 주소 보내기 - res://C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBand_3020.dll/23/LINKTOSNS.HTML

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll

O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O15 - Trusted Zone: *.clonewarsadventures.com

O15 - Trusted Zone: *.freerealms.com

O15 - Trusted Zone: *.soe.com

O15 - Trusted Zone: *.sony.com

O15 - ESC Trusted Zone: http://*.update.microsoft.com

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~1\Office12\GRA32A~1.DLL

O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: smart - {402CA0E4-3090-402E-BE90-3EE9B766EBB0} - C:\Program Files (x86)\ESTsoft\ALToolBar\ALToolBarProtocol.dll

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: ALYac RealTime Service (ALYac_RTSrv) - Unknown owner - C:\Program.exe (file missing)

O23 - Service: ALYac Update Service (ALYac_UpdSrv) - Unknown owner - C:\Program.exe (file missing)

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ATT MAHostService - Alcatel-Lucent - C:\Program Files (x86)\ATT\8.3.1.7\ma\bin\MAHostService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: FastFreeConverterUpdt - Unknown owner - C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: LogMeIn Hamachi Tunneling Engine (Hamachi2Svc) - LogMeIn Inc. - C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2.exe

O23 - Service: IBUpdaterService - Unknown owner - C:\Windows\system32\dmwu.exe (file missing)

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn Hamachi\LMIGuardianSvc.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe

O23 - Service: pcCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\pcCMService.exe

O23 - Service: pcCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\pcCMService.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: VIA Karaoke digital mixer Service (VIAKaraokeService) - Unknown owner - C:\Windows\system32\viakaraokesrv.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: xsherlock - Wellbia.com Co., Ltd. - C:\Windows\system32\xsherlock.xem

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--

End of file - 13160 bytes

[/noparse]

Please help me!

#2 Mar 16, 2014

LEGlQN

Out of the Water
Join Date: 3/16/2014
Posts: 2
Member Details

Forgot to post the Error:

 
Bootstrap (v5)
Current time is Mar 16, 2014 4:01:40 PM
System.getProperty('os.name') == 'Windows 7'
System.getProperty('os.version') == '6.1'
System.getProperty('os.arch') == 'amd64'
System.getProperty('java.version') == '1.7.0_51'
System.getProperty('java.vendor') == 'Oracle Corporation'
System.getProperty('sun.arch.data.model') == '64'
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url]
Got reply in: 924ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 2/10)
Got reply in: 530ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 3/10)
Got reply in: 508ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 4/10)
Got reply in: 2353ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 5/10)
Got reply in: 184ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 6/10)
Got reply in: 202ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 7/10)
Got reply in: 214ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 8/10)
Got reply in: 190ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 9/10)
Got reply in: 210ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Downloading: [url="https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma"]https://s3.amazonaws.com/Minecraft.Download/launcher/launcher.pack.lzma[/url] (try 10/10)
Got reply in: 204ms
Exception: java.io.FileNotFoundException: C:\Users\USER\AppData\Roaming\.minecraft\launcher.pack.lzma.new (Access is denied)
Unable to download remote file. Check your internet connection/proxy settings.
FATAL ERROR: net.minecraft.bootstrap.FatalBootstrapError: Unable to download while being forced
 at net.minecraft.bootstrap.Bootstrap.execute(Bootstrap.java:95)
 at net.minecraft.bootstrap.Bootstrap.main(Bootstrap.java:381)

Please fix the error and restart.