Minecraft Forums

Hello, I hope there is someone out there who can help me! I have recently updated my computer from Windows Vista to Windows 8.1 and now when I try to play Minecraft, it crashes after clicking the 'Play' button. It then tells me that I have a bad graphics driver and that I have to update it. I tried to update from ATI and through Windows but both told me that the drivers are up to date. I really don't know what to do and I really want to keep playing! If it helps, I am using an ATI Radeon HD 4300/4500 series card.

Here also is a link to the dxdiag report if that may help: https://gist.github.com/anonymous/04074335bda39e4d4929

Thank you!

Quote from webrosc

Please install the Catalyst Software Suite from here http://support.amd.c...=Windows 8 - 32

I did this and it did not work. The game still crashes as it did. When I installed the software, it told me there were problems, and the log noted that a driver had failed somehow.

Quote from webrosc

can you do a new dxdiag please

I ran a new report, here is the link: https://gist.github.com/anonymous/729f0ec5687428e572c0

Quote from webrosc

ah i see the issue

Original dxdiag

Operating System: Windows 8 Pro 32-bit

New dxdiag

Operating System: Windows 8.1 Pro 32-bit

the drivers i linked are for windows 8, your graphics card isn't supported in windows 8.1, you need to go back to 8, or get a newer graphics card, AMD have not made drivers for 8.1, and are unlikly to as your card is legacy (old) to them.

Well darn. Ok then, thank you very much!