Minecraft Forums

So my gf is having some trouble with her minecraft account. When she logs on to play her graphics are extremely black or near black all over the place. Here are two screenshots she took.
http://gyazo.com/fbe97f3affbaf7b60299047524cafe2e
http://gyazo.com/bca7d7e33775dc3651abdab07196dbfb

I have asked her to redownload it completely removing the file from the computer as well as trying to reinstall as well. It still exists with her. Is there any reason this is happening? Please help me.

She may have a issue in the video settings. You could try changing them around.

Quote from ZxFangsxZ

She may have a issue in the video settings. You could try changing them around.

She's played with them alot and nothing changed on them.

Quote from webrosc

Also make sure video drivers are updated (use manufactures websites to check not windows update)

We went through that step as well and her computer is telling her the graphics card is fully up to date.

Don' use the computer to check. Check with the company's website.

Quote from ZxFangsxZ

Don' use the computer to check. Check with the company's website.

She just went through it and it said it was up to date.
Screen here : http://gyazo.com/fbc1dd3456524e450b651a203bb36df4

Quote from webrosc

what os is the system running?

The Os is windows 7 and she's gonna run the dxdiag soon i'll have it to you in a momment.

Quote from webrosc

can you post a dxdiag (how to in my sig)

http://pastebin.com/wNQTmGbG that's where it's located.

Quote from webrosc

https://downloadcent...8;DownloadType=

these drivers are more upto date than you have installed

it's saying the page is not found.

Quote from webrosc

https://downloadcent...ows 7 (64-bit)*

Her computer is being very picky. She got this once she went through all of that. http://gyazo.com/f80366d6d635b05296aa133c50fd25c7

Quote from webrosc

hhmm....thats why i build my systems, no thirdparty software stopping me having latest drivers lol,

just remembered too... make sure mipmap is set to off in minecraft video settings

Omg that was the one setting we didn't mess with. It fixed it for her. Thank you so much for that. Also building a system is fun and nerve wracking your first time. I should know I recently made my own. But thank you so much for your help.

Quote from webrosc

no probs, i should've gone for mipmap first, brain fried from the login error plaguing the forum

Ouch that doesn't sound to fun. Wish you the best of luck with that though. I'll leave ya be then and let you get back to that XD. I'm kinda glad you helped figure it out too. I only have one more post after this one for today all used today too XD. Particularly in this post.