On my friends computer, he has a LOT of trouble joining servers and such. Joining servers is a very big problem. All of the servers on his list say "Cant Reach Server." He has to wait awhile until he can finally join. If he full screens before the mojang logo appears, his computer crashes and restarts. When we're skyping, he will lag out and the call will end for everybody. He lags out on the server and disconnects, and finally he has to wait about 5 minutes till he can get hold of us again. This has become a big problem especially when playing HG type servers or servers with PVP logging. His computer is a 20in white imac from about around 2006. He never ad any of these problems before the 1.6 update. Thanks!
What do you mean by "computer crashes and restarts"?
Do you mean you get a blue screen?
If so, please hold your WINDOWS and press 'R', in the run prompt, put in
%SystemRoot%\Minidump
and press OK.
If you get a UAC prompt, choose Yes; then there should be some files, look at the dates and find the one that matches the time you got the blue screen, copy the file and paste it to your desktop.
Then upload the file on your desktop to a file hosting service such as Mega and give us the link to the file.
If you have done that or don't get a blue screen, please provide your DxDiag log after that.
What do you mean by "computer crashes and restarts"?
Do you mean you get a blue screen?
If so, please hold your WINDOWS and press 'R', in the run prompt, put in
%SystemRoot%\Minidump
and press OK.
If you get a UAC prompt, choose Yes; then there should be some files, look at the dates and find the one that matches the time you got the blue screen, copy the file and paste it to your desktop.
Then upload the file on your desktop to a file hosting service such as Mega and give us the link to the file.
If you have done that or don't get a blue screen, please provide your DxDiag log after that.
Its a mac not a pc. The computer shuts down and it starts up again.
Then find the most recent log, open it up and put it on https://gist.github.com/ and press "Create Secret Gist". Then give us the URL you are linked to.
Also, you should do the following:
You need to install all available Software Updates available for your Mac.
To do so, click the Apple icon in the top left of the screen, and click Software Update.
Hi,
What do you mean by "computer crashes and restarts"?
Do you mean you get a blue screen?
If so, please hold your WINDOWS and press 'R', in the run prompt, put in and press OK.
If you get a UAC prompt, choose Yes; then there should be some files, look at the dates and find the one that matches the time you got the blue screen, copy the file and paste it to your desktop.
Then upload the file on your desktop to a file hosting service such as Mega and give us the link to the file.
If you have done that or don't get a blue screen, please provide your DxDiag log after that.
Hello,
Ah, you should have mentioned that in your topic.
Instead, in finder, open the following folder:Then find the most recent log, open it up and put it on https://gist.github.com/ and press "Create Secret Gist". Then give us the URL you are linked to.
Also, you should do the following:
You need to install all available Software Updates available for your Mac.
To do so, click the Apple icon in the top left of the screen, and click Software Update.
Continue to install updates until there are none.