I have been troubleshooting for days and I just don't know what to do. I've played minecraft with my friend before (on his computer) and I decide I wanted to test it out. So I try to play demo and it reaches the generic UPDATE YOUR VIDEO DRIVERS. I am fairly certain this has nothing to do with java and more to do with Direct3D. Below are my laptop specs. I heard that if you turn off Direct3D it can work but my GPU is intergrated and everytime I try to go to the troubleshoot tab in display it is not available to change (because I assume its a APU) Any help is appreciated. BTW I have scanned multiple times to see if I need to update my drivers and unless I have a bad driver, its fully up to date. Thanks again anymore who helps and here are my specs
------------------
System Information
------------------
Time of this report: 8/30/2013, 17:50:50
Machine name: DMS
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP G61 Notebook PC
BIOS: Default System BIOS
Processor: AMD Sempron™ M100, ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 2812MB RAM
Page File: 2052MB used, 3569MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
I have previously tried to do this (I forgot to mention), and it crashed my computer in the process of installing drivers. I didn't have my camera ready to take a picture of the blue screen error I only got images of how windows repaired itself. I'll show you what I'm talking about.
Now note I usually prevent some start-up programs to start (using msconfig) however when I initally tried (about a week ago) I had some adobe, bluetooth, and various other processes not going on. Also note that the 2 Catalyst processes are running even before I click on the installer.
I assume to press the "install" option as I am installing drivers, not trying to remove any current AMD drivers. Note I chose this option both times.
Now I left all drivers checkmarked as I assume I want the most updates I can get. Note I chose to automatically choose drivers before rather than manually check drivers.
Once I click install it goes through about half of them and I get a blue screen error which crashes my computer and interrupts windows.
I'm not sure if its okay to constantly test options and crash my computer on a regular basis. I find it kind of stupid just to play a game. Do you think it has to do with my catalyist crashing? or do you think it has to do with something else? I can play many other games that work fine (TF2, Gmod, and various other steam games) I have no idea why minecraft is so specific on its launcher requirements. I don't have a nice computer by any means but I know people that play this game on windows xp with less ram and a crapper GPU.
That install package name doesn't match with what I have linked you. Are you sure you have downloaded the correct one, mainly this? http://www2.ati.com/...8_64_dd_ccc.exe
THANK YOU SOOOOOO MUCH! Apparently the beta drivers worked. I appreciate your help as well as cest's. I hope this helps when diagnosing others who have a similar problem
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------------------
System Information
------------------
Time of this report: 8/30/2013, 17:50:50
Machine name: DMS
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP G61 Notebook PC
BIOS: Default System BIOS
Processor: AMD Sempron™ M100, ~2.0GHz
Memory: 3072MB RAM
Available OS Memory: 2812MB RAM
Page File: 2052MB used, 3569MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 4200
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9712)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_363F103C&REV_00
Display Memory: 1474 MB
Dedicated Memory: 324 MB
Shared Memory: 1150 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LP156WH1-TLA3
Monitor Id: LGD01C2
Native Mode: 1366 x 768(p) (59.973Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0678 (English)
Driver Version: 8.632.1.2000
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 8/18/2009 05:15:58, 4059648 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D452-11CF-2A71-3516A1C2C535}
Vendor ID: 0x1002
Device ID: 0x9712
SubSys ID: 0x363F103C
Revision ID: 0x0000
Driver Strong Name: oem23.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS880M:8.632.1.2000:pci\ven_1002&dev_9712
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_7608&SUBSYS_103C363F&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 23:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No
---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 23:23:47, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a
Poll w/ Interrupt: No
-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1002, 0x4398
| Matching Device ID: usb\root_hub
| Service: usbhub
----------------
Gameport Devices
----------------
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Retired Staffhttp://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx
I have previously tried to do this (I forgot to mention), and it crashed my computer in the process of installing drivers. I didn't have my camera ready to take a picture of the blue screen error I only got images of how windows repaired itself. I'll show you what I'm talking about.
Now note I usually prevent some start-up programs to start (using msconfig) however when I initally tried (about a week ago) I had some adobe, bluetooth, and various other processes not going on. Also note that the 2 Catalyst processes are running even before I click on the installer.
I assume to press the "install" option as I am installing drivers, not trying to remove any current AMD drivers. Note I chose this option both times.
Now I left all drivers checkmarked as I assume I want the most updates I can get. Note I chose to automatically choose drivers before rather than manually check drivers.
Once I click install it goes through about half of them and I get a blue screen error which crashes my computer and interrupts windows.
I'm not sure if its okay to constantly test options and crash my computer on a regular basis. I find it kind of stupid just to play a game. Do you think it has to do with my catalyist crashing? or do you think it has to do with something else? I can play many other games that work fine (TF2, Gmod, and various other steam games) I have no idea why minecraft is so specific on its launcher requirements. I don't have a nice computer by any means but I know people that play this game on windows xp with less ram and a crapper GPU.
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Retired Staffhttp://www2.ati.com/drivers/legacy/13-1-legacy_vista_win7_win8_64_dd_ccc.exe
both that link and this link
http://support.amd.com/us/gpudownload/windows/legacy/Pages/legacy-radeonaiw-vista64.aspx
is the same. The screenshot represent what I download and what happens when I extract the file and run it
Try the beta ones.
Otherwise, what is your full system model number?
THANK YOU SOOOOOO MUCH! Apparently the beta drivers worked. I appreciate your help as well as cest's. I hope this helps when diagnosing others who have a similar problem