Cannot connect to: Minecraft, MinecraftDev Launcher, or Mojang PLEASE HELP!

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#1 Jun 7, 2013
BagelsforDinner
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I cannot connect to Minecraft. Whenever I try logging in using the new launcher, I get this:

Launcher 0.8.3 (Dev) (through bootstrap 2) started on windows...
System.getProperty('os.name') == 'Windows 7'
System.getProperty('os.version') == '6.1'
System.getProperty('os.arch') == 'x86'
System.getProperty('java.version') == '1.7.0_11'
System.getProperty('java.vendor') == 'Oracle Corporation'
Loaded 1 profile(s); selected '(Default)'
Going to log in with legacy stored username & password...
Trying to log in...
Unexpected exception refreshing version list
java.net.UnknownHostException: s3.amazonaws.com
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at net.minecraft.launcher.Http.performGet(Http.java:79)
at net.minecraft.launcher.updater.RemoteVersionList.getUrl(RemoteVersionList.java:26)
at net.minecraft.launcher.updater.VersionList.refreshVersions(VersionList.java:77)
at net.minecraft.launcher.updater.VersionManager.refreshVersions(VersionManager.java:48)
at net.minecraft.launcher.Launcher$2.run(Launcher.java:164)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Couldn't download resources
java.net.UnknownHostException: s3.amazonaws.com
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.security.ssl.SSLSocketImpl.connect(Unknown Source)
at sun.security.ssl.BaseSSLSocketImpl.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.<init>(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.New(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at java.net.URL.openStream(Unknown Source)
at net.minecraft.launcher.updater.VersionManager.getResourceFiles(VersionManager.java:240)
at net.minecraft.launcher.updater.VersionManager.downloadResources(VersionManager.java:228)
at net.minecraft.launcher.Launcher$1.run(Launcher.java:150)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Download job 'Resources' skipped as there are no files to download
Job 'Resources' finished successfully
Couldn't get server status
java.net.UnknownHostException: status.mojang.com
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at net.minecraft.launcher.Http.performGet(Http.java:79)
at net.minecraft.launcher.ui.sidebar.StatusPanelForm$1.run(StatusPanelForm.java:57)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Could not log in: login.minecraft.net

(I am currently running 13w23b.)

I also cannot log into my Minecraft account.

Mojang.com is inaccesable for me, but works just fine on my other computer.

Please help!

Last edited by cestislife: Jun 7, 2013

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#2 Jun 7, 2013
cestislife
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What antivirus do you have installed?

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#3 Jun 7, 2013
BagelsforDinner
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Antivirus? Can you clarify? I'm not exactly a computer genius..

Edit: Norton Antivirus

Last edited by BagelsforDinner: Jun 7, 2013

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#4 Jun 7, 2013
cestislife
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Quote from BagelsforDinner

Norton Antivirus

Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it.

You may need to use this tool,
https://support.norton.com/sp/en/us/home/current/solutions/kb20080828154508EN_EndUserProfile_en_us

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#5 Jun 7, 2013
BagelsforDinner
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Quote from cestislife

Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it.

You may need to use this tool,
https://support.nort...erProfile_en_us

I've uninstalled Norton's AntiVirus and I still can't connect to Minecraft.

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#6 Jun 7, 2013
cestislife
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Quote from BagelsforDinner

I've uninstalled Norton's AntiVirus and I still can't connect to Minecraft.

Norton is known for clinging onto the system even after uninstall. Did you use the tool I linked?

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#7 Jun 7, 2013
BagelsforDinner
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Quote from cestislife

Norton is known for clinging onto the system even after uninstall. Did you use the tool I linked?

It appears that I can't connect to that website. I have full internet access.

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#8 Jun 7, 2013
cestislife
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Quote from BagelsforDinner

It appears that I can't connect to that website. I have full internet access.

I can connect to it fine. It might be your router/modem, try restarting it and try again.

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#9 Jun 7, 2013
BagelsforDinner
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I can connect to it fine. It might be your router/modem, try restarting it and try again.

Did that, no luck.

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#10 Jun 7, 2013
cestislife
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Quote from BagelsforDinner

Did that, no luck.

You sure nothing is filtering your connection? Wouldn't hurt to check your hosts file as well,

Hold down the Windows key, and press R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts".
Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.

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#11 Jun 7, 2013
BagelsforDinner
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Quote from cestislife

You sure nothing is filtering your connection? Wouldn't hurt to check your hosts file as well,

Hold down the Windows key, and press R. In the window that appears, enter "%SystemRoot%\System32\drivers\etc", and press Enter. In the window that appears you will see a file, "hosts".
Open that file in Notepad, and copy the contents onto Pastebin, and give us the resulting URL.

What is pastebin..? Hehe.

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#12 Jun 7, 2013
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What is pastebin..? Hehe.

http://pastebin.com

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#13 Jun 8, 2013
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http://pastebin.com/YnBcGgH3#

Last edited by BagelsforDinner: Jun 8, 2013

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#14 Jun 8, 2013
cestislife
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We've found your problem. Remove this line from the file, and save it.

184.73.223.40 session.minecraft.net
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#15 Jun 8, 2013
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We've found your problem. Remove this line from the file, and save it.

184.73.223.40 session.minecraft.net

Still nothing.. I have no idea what's wrong with my computer..
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#16 Jun 8, 2013
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Still nothing.. I have no idea what's wrong with my computer..

Can you at least go to minecraft.net now? or Mojang.com?

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#17 Jun 8, 2013
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Can you at least go to minecraft.net now? or Mojang.com?

Nope. Same thing.

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#18 Jun 8, 2013
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Nope. Same thing.

Might need a reboot for it to take effect.

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#19 Jun 8, 2013
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Might need a reboot for it to take effect.

Restarted modem and laptop. Still nothing.

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