Minecraft Forums

Specs:
(Is a laptop)

Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: HP ProBook 4520s
BIOS: Default System BIOS
Processor: Intel® Core™ i5 CPU M 460 @ 2.53GHz (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8048MB RAM
Page File: 3323MB used, 12769MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Display:

Card name: ATI Mobility Radeon HD 6370
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68E4)
DAC type: Internal DAC(400MHz)
Display Memory: 4070 MB
Dedicated Memory: 1011 MB
Shared Memory: 3059 MB

Specifics: A few seconds after I open up a SP or connect to server, Minecraft freezes my computer screen for a few seconds and then the screen goes black. When it refreshes, Minecraft displays a blank screen and on my toolbar a bubble pops up saying something along the lines of "Your graphics driver failed but was restored automatically". After that I go to the Task Manager and then end Minecraft's process.

I've tried manually updating video drivers/java in the past but i've never been successful and usually just ends in my laptop crashing and me having to restore back to old stuff.

I have no clue what is going on right now and all I want to do is play Minecraft which looks to be very simplistic and easy to run. Please help!

Quote from Tedster

Okay.
1) Do you have the Beta drivers? If so, get rid of them, downgrading.
2) Are you using the latest normal drivers? If not, upgrade.

I don't have any beta drivers, and to update my video driver i let my computer's manufacturer
download it from the computer's device manager.
I'll try it again to see if that works.

Quote from cestislife

Please provide your DxDiag log.

Here you go. http://pastebin.com/dJK9RKyW

Oh and I already tried updating the driver and it said it is updated already.

Quote from cestislife

Not according to your DxDiag log.

Driver Date/Size: 3/16/2011 01:56:28, 592384 bytes

You can try this auto detect tool.
http://support.amd.c...uto_detect.aspx

But if that fails to resolve the issue, install the Catalyst Software Suite here.
http://support.amd.c...iw_vista64.aspx

So I tryed the AMD Catalyst Driver Detector but it came up with this. (Below)
Also, about that AMD Catalyst Software Suite, every time I've tried to use it to update my driver it crashes my computer to a blue screen
and then I have to revert back to my old driver.

Quote from cestislife

Not according to your DxDiag log.

Driver Date/Size: 3/16/2011 01:56:28, 592384 bytes

You can try this auto detect tool.
http://support.amd.c...uto_detect.aspx

But if that fails to resolve the issue, install the Catalyst Software Suite here.
http://support.amd.c...iw_vista64.aspx

And as I predicted I tried the AMD Catalyst Software Suite and right as It was installing the new video driver my computer blue screened and when I restarted in Safe Mode this appeared. (below) I'm not sure how to open the minidump or the other file so tell me how if you would like to view those.

Quote from cestislife

Odd, try these drivers from HP then
http://h20000.www2.h...skId=135&mode=3

Alright, that seemed to work! Thank you so much for taking out time from your life to help me out with this problem. I didn't think I would ever be able to play Minecraft anymore!