Minecraft Forums

I have bought Minecraft recently and whenever I try to raise the volume in Minecraft it crashes. When i play there is no sound. I am very dissapointed as I have paided for this game and expect it to work. Please give me instructions on how I am to fix this problem.

Quote from Berwout

Does it generate a crashlog or error log or even a hs_err_pid#### file?

Yes it does. I have tried F3+S already.

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x64052d00, pid=1484, tid=7068
#
# JRE version: 7.0_07-b11
# Java VM: Java HotSpot(TM) Client VM (23.3-b01 mixed mode windows-x86 )
# Problematic frame:
# C [OpenAL32.dll+0x32d00] alcProcessContext+0x26c7e
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x4a8a6800): JavaThread "Thread-11" daemon [_thread_in_native, id=7068, stack(0x51c70000,0x51cc0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000065

Registers:
EAX=0x51b60b10, EBX=0x51b60ae0, ECX=0x64032299, EDX=0x00000000
ESP=0x51cbf59d, EBP=0x51cbf618, ESI=0x51b60b10, EDI=0x00000000
EIP=0x64052d00, EFLAGS=0x00210202

Top of Stack: (sp=0x51cbf59d)
0x51cbf59d: 006402bd 10000000 0051b60b e0000000
0x51cbf5ad: 0051b60a 00000000 10000000 0051b60b
0x51cbf5bd: 00000000 00000000 c5000000 906402a3
0x51cbf5cd: 6c51b60a 4464043e 000000ac f8000000
0x51cbf5dd: 0051cbf5 00000001 04000000 0051cbf6
0x51cbf5ed: 00000000 00000000 00000000 00000000
0x51cbf5fd: 00000000 00000000 00000000 00000000
0x51cbf60d: 00000000 71000000 00ccb054 f4000000

Instructions: (pc=0x64052d00)
0x64052ce0: 28 48 69 67 68 20 44 65 66 69 6e 69 74 69 6f 6e
0x64052cf0: 20 41 75 64 69 6f 20 44 65 76 69 63 65 29 00 44
0x64052d00: 69 72 65 63 74 53 6f 75 6e 64 20 53 6f 66 74 77
0x64052d10: 61 72 65 20 6f 6e 20 53 70 65 61 6b 65 72 73 20


Register to memory mapping:

EAX=0x51b60b10 is an unknown value
EBX=0x51b60ae0 is an unknown value
ECX=0x64032299 is an unknown value
EDX=0x00000000 is an unknown value
ESP=0x51cbf59d is pointing into the stack for thread: 0x4a8a6800
EBP=0x51cbf618 is pointing into the stack for thread: 0x4a8a6800
ESI=0x51b60b10 is an unknown value
EDI=0x00000000 is an unknown value


Stack: [0x51c70000,0x51cc0000], sp=0x51cbf59d, free space=317k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [OpenAL32.dll+0x32d00] alcProcessContext+0x26c7e

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j org.lwjgl.openal.ALC10.nalcOpenDevice(Ljava/lang/String;)J+0
j org.lwjgl.openal.ALC10.alcOpenDevice(Ljava/lang/String;)Lorg/lwjgl/openal/ALCdevice;+1
j org.lwjgl.openal.AL.init(Ljava/lang/String;IIZZ)V+12
j org.lwjgl.openal.AL.create(Ljava/lang/String;IIZZ)V+233
j org.lwjgl.openal.AL.create(Ljava/lang/String;IIZ)V+5
j org.lwjgl.openal.AL.create()V+6
j paulscode.sound.libraries.LibraryLWJGLOpenAL.init()V+2
j paulscode.sound.SoundSystem.CommandNewLibrary(Ljava/lang/Class;)V+260
j paulscode.sound.SoundSystem.CommandQueue(Lpaulscode/sound/CommandObject;)Z+1079
j paulscode.sound.CommandThread.run()V+51
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x4a8a7000 JavaThread "Thread-12" daemon [_thread_blocked, id=7948, stack(0x51bf0000,0x51c40000)]
=>0x4a8a6800 JavaThread "Thread-11" daemon [_thread_in_native, id=7068, stack(0x51c70000,0x51cc0000)]
0x4a8a5000 JavaThread "Resource download thread" daemon [_thread_in_native, id=5916, stack(0x517b0000,0x51800000)]
0x4a8a6400 JavaThread "Minecraft main thread" daemon [_thread_blocked, id=5192, stack(0x4e500000,0x4e550000)]
0x4a8a5c00 JavaThread "Timer hack thread" daemon [_thread_blocked, id=6320, stack(0x4e3d0000,0x4e420000)]
0x4a8a5400 JavaThread "Snooper Timer" daemon [_thread_blocked, id=4900, stack(0x4e380000,0x4e3d0000)]
0x4a8a4800 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=7904, stack(0x4e930000,0x4e980000)]
0x0084ac00 JavaThread "DestroyJavaVM" [_thread_blocked, id=884, stack(0x007b0000,0x00800000)]
0x4a7c4000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=7652, stack(0x4d450000,0x4d4a0000)]
0x4a6ea400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=4952, stack(0x00b90000,0x00be0000)]
0x4a68a800 JavaThread "TimerQueue" daemon [_thread_blocked, id=7792, stack(0x49c70000,0x49cc0000)]
0x4a6bbc00 JavaThread "SwingWorker-pool-1-thread-1" daemon [_thread_blocked, id=4916, stack(0x49f00000,0x49f50000)]
0x49a73800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5304, stack(0x49e90000,0x49ee0000)]
0x49a73000 JavaThread "AWT-Shutdown" [_thread_blocked, id=704, stack(0x49f70000,0x49fc0000)]
0x49a70400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1436, stack(0x49b40000,0x49b90000)]
0x49910400 JavaThread "Service Thread" daemon [_thread_blocked, id=7436, stack(0x49cd0000,0x49d20000)]
0x498fa800 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=7400, stack(0x49af0000,0x49b40000)]
0x498f9400 JavaThread "Attach Listener" daemon [_thread_blocked, id=6280, stack(0x49ba0000,0x49bf0000)]
0x498f6000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5616, stack(0x49c10000,0x49c60000)]
0x0094ec00 JavaThread "Finalizer" daemon [_thread_blocked, id=4792, stack(0x00750000,0x007a0000)]
0x0094c400 JavaThread "Reference Handler" daemon [_thread_blocked, id=6240, stack(0x49850000,0x498a0000)]

Other Threads:
0x00946000 VMThread [stack: 0x00be0000,0x00c30000] [id=3040]
0x4992a400 WatcherThread [stack: 0x49df0000,0x49e40000] [id=7172]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 157248K, used 137318K [0x03880000, 0x0e320000, 0x18dd0000)
eden space 139776K, 98% used [0x03880000, 0x0be99840, 0x0c100000)
from space 17472K, 0% used [0x0c100000, 0x0c100000, 0x0d210000)
to space 17472K, 0% used [0x0d210000, 0x0d210000, 0x0e320000)
tenured generation total 349568K, used 0K [0x18dd0000, 0x2e330000, 0x43880000)
the space 349568K, 0% used [0x18dd0000, 0x18dd0000, 0x18dd0200, 0x2e330000)
compacting perm gen total 14848K, used 14789K [0x43880000, 0x44700000, 0x47880000)
the space 14848K, 99% used [0x43880000, 0x446f14d8, 0x446f1600, 0x44700000)
No shared spaces configured.

Card table byte_map: [0x00950000,0x00b80000] byte_map_base: 0x00933c00

Polling page: 0x00220000

Code Cache [0x01880000, 0x01b10000, 0x03880000)
total_blobs=1592 nmethods=1249 adapters=277 free_code_cache=30156Kb largest_free_block=30879808

Compilation events (10 events):
Event: 13.229 Thread 0x498fa800 1234 sun.reflect.Reflection::quickCheckMemberAccess (10 bytes)
Event: 13.229 Thread 0x498fa800 nmethod 1234 0x01b0b808 code [0x01b0b900, 0x01b0b99c]
Event: 13.231 Thread 0x498fa800 1235 sun.misc.BASE64Decoder::bytesPerLine (3 bytes)
Event: 13.231 Thread 0x498fa800 nmethod 1235 0x01b0ba08 code [0x01b0bb00, 0x01b0bb80]
Event: 13.231 Thread 0x498fa800 1236 java.util.regex.Pattern::isSupplementary (20 bytes)
Event: 13.231 Thread 0x498fa800 nmethod 1236 0x01b0bbc8 code [0x01b0bcc0, 0x01b0bd90]
Event: 13.476 Thread 0x498fa800 1238 java.util.ArrayList::<init> (7 bytes)
Event: 13.476 Thread 0x498fa800 nmethod 1238 0x01b0ca48 code [0x01b0cb40, 0x01b0cbdc]
Event: 13.682 Thread 0x498fa800 1239 com.sun.org.apache.xerces.internal.impl.XMLEntityScanner::peekChar (67 bytes)
Event: 13.682 Thread 0x498fa800 nmethod 1239 0x01b0cc48 code [0x01b0cd60, 0x01b0ce88]

GC Heap History (0 events):
No events

Deoptimization events (0 events):
No events

Internal exceptions (10 events):
Event: 13.464 Thread 0x4a8a6800 Threw 0x0bc275f8 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jni.cpp:716
Event: 13.464 Thread 0x4a8a6800 Threw 0x0bc27a40 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jni.cpp:716
Event: 13.464 Thread 0x4a8a6800 Threw 0x0bc27e48 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jni.cpp:716
Event: 13.467 Thread 0x4a8a6800 Threw 0x0bc28200 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jni.cpp:716
Event: 13.468 Thread 0x4a8a6800 Threw 0x0bc28468 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jni.cpp:716
Event: 13.470 Thread 0x4a8a6800 Threw 0x0bc287d8 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jni.cpp:716
Event: 13.474 Thread 0x4a8a6800 Threw 0x0bc28dd8 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 13.474 Thread 0x4a8a6800 Threw 0x0bc29198 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 13.475 Thread 0x4a8a6800 Threw 0x0bc31ca8 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 13.475 Thread 0x4a8a6800 Threw 0x0bc32068 at C:\jdk7u1_32P\jdk7u7\hotspot\src\share\vm\prims\jvm.cpp:1166

Events (10 events):
Event: 13.452 loading class 0x4a6c6748
Event: 13.452 loading class 0x4a6c6748 done
Event: 13.452 loading class 0x008866e8
Event: 13.452 loading class 0x008866e8 done
Event: 13.453 loading class 0x00885e48
Event: 13.453 loading class 0x00885e48 done
Event: 13.474 loading class 0x4ebcf718
Event: 13.474 loading class 0x4ebcf718 done
Event: 13.475 loading class 0x4a9d6b48
Event: 13.475 loading class 0x4a9d6b48 done


Dynamic libraries:
0x00c50000 - 0x00c7f000 C:\Program Files\Java\jre7\bin\javaw.exe
0x77140000 - 0x7727c000 C:\Windows\SYSTEM32\ntdll.dll
0x76ec0000 - 0x76f94000 C:\Windows\system32\kernel32.dll
0x75530000 - 0x7557b000 C:\Windows\system32\KERNELBASE.dll
0x76730000 - 0x767d0000 C:\Windows\system32\ADVAPI32.dll
0x76950000 - 0x769fc000 C:\Windows\system32\msvcrt.dll
0x76a00000 - 0x76a19000 C:\Windows\SYSTEM32\sechost.dll
0x76a20000 - 0x76ac1000 C:\Windows\system32\RPCRT4.dll
0x762c0000 - 0x76389000 C:\Windows\system32\USER32.dll
0x767d0000 - 0x7681e000 C:\Windows\system32\GDI32.dll
0x77360000 - 0x7736a000 C:\Windows\system32\LPK.dll
0x763d0000 - 0x7646d000 C:\Windows\system32\USP10.dll
0x74290000 - 0x7442e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0x77280000 - 0x772d7000 C:\Windows\system32\SHLWAPI.dll
0x77340000 - 0x7735f000 C:\Windows\system32\IMM32.DLL
0x76820000 - 0x768ec000 C:\Windows\system32\MSCTF.dll
0x68b00000 - 0x68bbe000 C:\Program Files\Java\jre7\bin\msvcr100.dll
0x60510000 - 0x6085c000 C:\Program Files\Java\jre7\bin\client\jvm.dll
0x70450000 - 0x70457000 C:\Windows\system32\WSOCK32.dll
0x76470000 - 0x764a5000 C:\Windows\system32\WS2_32.dll
0x772e0000 - 0x772e6000 C:\Windows\system32\NSI.dll
0x72b80000 - 0x72bb2000 C:\Windows\system32\WINMM.dll
0x755d0000 - 0x755d5000 C:\Windows\system32\PSAPI.DLL
0x72ff0000 - 0x72ffc000 C:\Program Files\Java\jre7\bin\verify.dll
0x72cc0000 - 0x72ce0000 C:\Program Files\Java\jre7\bin\java.dll
0x72ec0000 - 0x72ed3000 C:\Program Files\Java\jre7\bin\zip.dll
0x61990000 - 0x61ad2000 C:\Program Files\Java\jre7\bin\awt.dll
0x76230000 - 0x762bf000 C:\Windows\system32\OLEAUT32.dll
0x764b0000 - 0x7660c000 C:\Windows\system32\ole32.dll
0x74000000 - 0x74040000 C:\Windows\system32\uxtheme.dll
0x73c10000 - 0x73c23000 C:\Windows\system32\dwmapi.dll
0x75220000 - 0x7522c000 C:\Windows\system32\CRYPTBASE.dll
0x755e0000 - 0x7622a000 C:\Windows\system32\SHELL32.dll
0x682b0000 - 0x68473000 C:\Windows\system32\d3d9.dll
0x74880000 - 0x74889000 C:\Windows\system32\VERSION.dll
0x73050000 - 0x73056000 C:\Windows\system32\d3d8thk.dll
0x5e3c0000 - 0x5f26e000 C:\Windows\system32\nvd3dum.dll
0x73cd0000 - 0x73cf5000 C:\Windows\system32\powrprof.dll
0x76fa0000 - 0x7713d000 C:\Windows\system32\SETUPAPI.dll
0x75580000 - 0x755a7000 C:\Windows\system32\CFGMGR32.dll
0x755b0000 - 0x755c2000 C:\Windows\system32\DEVOBJ.dll
0x4c070000 - 0x4c15b000 C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPI.dll
0x6df70000 - 0x6dff3000 C:\Windows\system32\dxgi.dll
0x72770000 - 0x7279a000 C:\Program Files\Java\jre7\bin\fontmanager.dll
0x72a00000 - 0x72a14000 C:\Program Files\Java\jre7\bin\net.dll
0x74d10000 - 0x74d4c000 C:\Windows\system32\mswsock.dll
0x74d00000 - 0x74d06000 C:\Windows\System32\wship6.dll
0x73ac0000 - 0x73acf000 C:\Program Files\Java\jre7\bin\nio.dll
0x73700000 - 0x73710000 C:\Windows\system32\NLAapi.dll
0x73aa0000 - 0x73ab0000 C:\Windows\system32\napinsp.dll
0x73a60000 - 0x73a72000 C:\Windows\system32\pnrpnsp.dll
0x6f060000 - 0x6f081000 C:\Program Files\Bonjour\mdnsNSP.dll
0x72950000 - 0x7296c000 C:\Windows\system32\Iphlpapi.DLL
0x72940000 - 0x72947000 C:\Windows\system32\WINNSI.DLL
0x6f030000 - 0x6f057000 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x74bd0000 - 0x74c14000 C:\Windows\system32\DNSAPI.dll
0x73ab0000 - 0x73ab8000 C:\Windows\System32\winrnr.dll
0x74d50000 - 0x74d66000 C:\Windows\system32\CRYPTSP.dll
0x74af0000 - 0x74b2b000 C:\Windows\system32\rsaenh.dll
0x748f0000 - 0x74907000 C:\Windows\system32\USERENV.dll
0x752d0000 - 0x752db000 C:\Windows\system32\profapi.dll
0x72840000 - 0x72878000 C:\Windows\System32\fwpuclnt.dll
0x6eb80000 - 0x6eb86000 C:\Windows\system32\rasadhlp.dll
0x72a30000 - 0x72a50000 C:\Program Files\Java\jre7\bin\sunec.dll
0x74770000 - 0x74775000 C:\Windows\System32\wshtcpip.dll
0x72730000 - 0x72761000 C:\Program Files\Java\jre7\bin\t2k.dll
0x76e30000 - 0x76eb3000 C:\Windows\system32\CLBCatQ.DLL
0x73ae0000 - 0x73bdb000 C:\Windows\system32\WindowsCodecs.dll
0x751d0000 - 0x7521c000 C:\Windows\system32\apphelp.dll
0x6c850000 - 0x6c881000 C:\Windows\system32\EhStorShell.dll
0x74040000 - 0x74135000 C:\Windows\system32\PROPSYS.dll
0x6c630000 - 0x6c84f000 C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
0x6c3b0000 - 0x6c4a3000 C:\Program Files\Microsoft Office\Office12\GrooveUtil.DLL
0x76610000 - 0x7672b000 C:\Windows\system32\WININET.dll
0x763c0000 - 0x763c3000 C:\Windows\system32\Normaliz.dll
0x76bf0000 - 0x76da8000 C:\Windows\system32\iertutil.dll
0x76ad0000 - 0x76be1000 C:\Windows\system32\urlmon.dll
0x75350000 - 0x7546e000 C:\Windows\system32\CRYPT32.dll
0x75340000 - 0x7534c000 C:\Windows\system32\MSASN1.dll
0x705a0000 - 0x7063b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
0x6c320000 - 0x6c327000 C:\Program Files\Microsoft Office\Office12\GrooveNew.DLL
0x6c300000 - 0x6c31b000 C:\Windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d1cb102c435421de\ATL80.DLL
0x72ca0000 - 0x72ca5000 C:\Windows\system32\MSImg32.dll
0x6c220000 - 0x6c290000 C:\Windows\system32\ntshrui.dll
0x74ff0000 - 0x75009000 C:\Windows\system32\srvcli.dll
0x6c620000 - 0x6c62b000 C:\Windows\system32\cscapi.dll
0x735f0000 - 0x735fa000 C:\Windows\system32\slc.dll
0x72cb0000 - 0x72cb9000 C:\Program Files\Java\jre7\bin\sunmscapi.dll
0x4e310000 - 0x4e37b000 C:\Users\Joel\AppData\Roaming\.minecraft\bin\natives\lwjgl.dll
0x6c980000 - 0x6ca48000 C:\Windows\system32\OPENGL32.dll
0x725a0000 - 0x725c2000 C:\Windows\system32\GLU32.dll
0x64150000 - 0x64237000 C:\Windows\system32\DDRAW.dll
0x72eb0000 - 0x72eb6000 C:\Windows\system32\DCIMAN32.dll
0x729f0000 - 0x729f6000 C:\Program Files\Java\jre7\bin\jawt.dll
0x59bd0000 - 0x5aef4000 C:\Windows\system32\nvoglv32.DLL
0x75500000 - 0x7552d000 C:\Windows\system32\WINTRUST.dll
0x747f0000 - 0x74811000 C:\Windows\system32\ntmarta.dll
0x772f0000 - 0x77335000 C:\Windows\system32\WLDAP32.dll
0x729e0000 - 0x729ea000 C:\Program Files\Java\jre7\bin\management.dll
0x64020000 - 0x64149000 C:\Users\Joel\AppData\Roaming\.minecraft\bin\natives\OpenAL32.dll
0x6d4c0000 - 0x6d532000 C:\Windows\system32\dsound.dll
0x73c90000 - 0x73cc9000 C:\Windows\System32\MMDevApi.dll
0x72b40000 - 0x72b70000 C:\Windows\system32\wdmaud.drv
0x72b20000 - 0x72b24000 C:\Windows\system32\ksuser.dll
0x73c40000 - 0x73c47000 C:\Windows\system32\AVRT.dll
0x72ae0000 - 0x72b16000 C:\Windows\system32\AUDIOSES.DLL
0x72ad0000 - 0x72ad8000 C:\Windows\system32\msacm32.drv
0x72ab0000 - 0x72ac4000 C:\Windows\system32\MSACM32.dll
0x72aa0000 - 0x72aa7000 C:\Windows\system32\midimap.dll
0x67dc0000 - 0x67eab000 C:\Windows\system32\dbghelp.dll

VM Arguments:
jvm_args: -Xms512m -Xmx1024m
java_command: C:\Users\Joel\Desktop\Minecraft.exe
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files\NVIDIA Corporation\PhysX\Common;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Windows Live\Shared;C:\Program Files\Java\jre7\bin
USERNAME=Joel
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows 7 Build 7601 Service Pack 1

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 10, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, tsc

Memory: 4k page, physical 3669112k(1776536k free), swap 7336472k(4404648k free)

vm_info: Java HotSpot(TM) Client VM (23.3-b01) for windows-x86 JRE (1.7.0_07-b11), built on Sep 7 2012 01:40:56 by "java_re" with unknown MS VC++:1600

time: Thu Oct 11 18:39:12 2012
elapsed time: 13 seconds

Oh well, looks like I'll never get sound.

try this Open AL fix

Thank you Gerbil, it worked!