Welcome to the server guys!This is strange. When I promoted someone it promotes then from a guest to a donator, so then i have to demote, which then gets them to member. Thanks for wasting my time server! <3
Whats the command to promote people? Its different on here.
its /pex promote user and make sure it says promoted to member when you do it not donor, because if it says promoted to donor you then have to do /pex demote user so that way they are back into the member rank