Honestly an amazing Server Host.
I had a rough start with this host, at first it seemed as if the host was just complete crap.
After a few small talks with the support team my server was up and running. No lagg, Amazing support. Great host!
Perhaps you can give us insight on what you don't like about us.
And I don't remember any of our staff being rude towards out clients.
Wow it must be such a shocker that you finally got a "bad" review.
Everything WRONG with this server host.
1. Probably the worst lag ever. Vanilla 8gb ram SUPER high lag. So laggy I can't even play it.
2. I buy a dedicated server and purchase the "multicraft" add on. When I get my server, they ask me for the license key for my multicraft, even though it was supposed to come with the add on that i spent 15$ on. So I open a ticket saying to skip the multicraft and the guy says he will give me a refund (but he never did). So I opened up a paypal dispute and this is what I get spammed with twice
"Is there a reason behind your PayPal dispute?
We now do have permission to revoke access to your services provided by use with no way for you to get access back." Obviosuly this guy has some serious mental/anger issues. Once I closed the paypal dispute and calmed the guy down, he gave me a refund. (Basically I had to scare him to get my money back)
3. Again the lag was so bad. And this was a dedicated server I can't imagine how laggy the VPS are...
4. Rude sales support and they take at least 24 hours to respond to my tickets.
5. Never was offered my Buycraft 30 days premium.
2. I buy a dedicated server and purchase the "multicraft" add on. When I get my server, they ask me for the license key for my multicraft, even though it was supposed to come with the add on that i spent 15$ on. So I open a ticket saying to skip the multicraft and the guy says he will give me a refund (but he never did). So I opened up a paypal dispute and this is what I get spammed with twice
"Is there a reason behind your PayPal dispute?
We now do have permission to revoke access to your services provided by use with no way for you to get access back." Obviosuly this guy has some serious mental/anger issues. Once I closed the paypal dispute and calmed the guy down, he gave me a refund.
The addon states that we only install Multicraft control panel on your service, it does not say you are purchasing a Multicraft license from us. Perhaps you overlooked the part where it says "Installation"
Your paypal dispute prevented us from giving you a refund for the addon you purchased thus we had to ask you to terminate your dispute so that we can proceed with the refund.
Our ToS states that "Diamond Host has the right to terminate your account, ban the client from Diamond Host’s services and revoke client’s access to our networks and website." We were just informing you the repercussions of your paypal dispute if you were to continue with such actions.
3. I can't imagine how laggy the VPS are...
4. Rude sales support and they take at least 24 hours to respond to my tickets.
5. Never was offered my Buycraft 30 days premium.
We don't sell VPSs
Nor does our site says 24/7 support.
Your Buycraft trial link was emailed to you titled "BuyCraft Premium (30 Days)" along with support ticket responses which I think you looked over, because you contacted us with an hugely profane ticket after we had sent your DediServer details.
My boyfriend and I searched for quite a while looking for an affordable Minecraft server that offered what we were looking for. We found DiamondHost and thought it was too good to be true. We asked many presale questions, and Keenan was very helpful and answered every question very quickly. We took the plunge and I have to say, we are extremely happy. Any time I needed help or have a question, I was answered within minutes, many times less than a minute. I highly recommend DiamondHost!
Diamond Host...At first I thought it was a fraud because it was soooo cheap...Then I figured out that it wasnt. I freaked. Diamond Host has by far the best hosting system ever invented. With its great staff cheap prices and easy "How to use" system I have to rate this the best out of all of the hosts I have ever gone to...
THANK YOU SO MUCH DIAMONDHOST!
-Stucki
Diamond Host...At first I thought it was a fraud because it was soooo cheap...Then I figured out that it wasnt. I freaked. Diamond Host has by far the best hosting system ever invented. With its great staff cheap prices and easy "How to use" system I have to rate this the best out of all of the hosts I have ever gone to...
THANK YOU SO MUCH DIAMONDHOST!
-Stucki
You're welcome We try to be as user-friendly as possible!
I am extremely happy with the performance and the help I have been giving since i started using DiamondHost. They have everything from the newest updates of bukkit plugins to the most recent mod packs that come out, they're always on to help you out if you need help creating your own modded server. For such all low price and so much to gain, i wouldnt go any other way, i have suggested Diamond host to many friends and will also on my videos. Thank you again Diamond host =)
I am extremely happy with the performance and the help I have been giving since i started using DiamondHost. They have everything from the newest updates of bukkit plugins to the most recent mod packs that come out, they're always on to help you out if you need help creating your own modded server. For such all low price and so much to gain, i wouldnt go any other way, i have suggested Diamond host to many friends and will also on my videos. Thank you again Diamond host =)
Glad to hear that you're overly satisfied with our services! =)
Enter "First10Off" to get 10% for life on our game servers!!
Rude staff and the guy has anger issues. Will be updating this later with more info.
HIGHLY RECOMMEND NOT TO USE THESE GUYS SINCE THEY ARE AWFUL.
Join my server ip: emeraldminecraft.com
Perhaps you can give us insight on what you don't like about us.
And I don't remember any of our staff being rude towards out clients.
I had a rough start with this host, at first it seemed as if the host was just complete crap.
After a few small talks with the support team my server was up and running. No lagg, Amazing support. Great host!
Enter "First10Off" when ordering to get 10% off game servers for life!
Wow it must be such a shocker that you finally got a "bad" review.
Everything WRONG with this server host.
1. Probably the worst lag ever. Vanilla 8gb ram SUPER high lag. So laggy I can't even play it.
2. I buy a dedicated server and purchase the "multicraft" add on. When I get my server, they ask me for the license key for my multicraft, even though it was supposed to come with the add on that i spent 15$ on. So I open a ticket saying to skip the multicraft and the guy says he will give me a refund (but he never did). So I opened up a paypal dispute and this is what I get spammed with twice
"Is there a reason behind your PayPal dispute?
We now do have permission to revoke access to your services provided by use with no way for you to get access back." Obviosuly this guy has some serious mental/anger issues. Once I closed the paypal dispute and calmed the guy down, he gave me a refund. (Basically I had to scare him to get my money back)
3. Again the lag was so bad. And this was a dedicated server I can't imagine how laggy the VPS are...
4. Rude sales support and they take at least 24 hours to respond to my tickets.
5. Never was offered my Buycraft 30 days premium.
Join my server ip: emeraldminecraft.com
Experiecing latency can be a factor of may things, in this case, it was your internet connection as we discussed on live chat.
The addon states that we only install Multicraft control panel on your service, it does not say you are purchasing a Multicraft license from us. Perhaps you overlooked the part where it says "Installation"
Your paypal dispute prevented us from giving you a refund for the addon you purchased thus we had to ask you to terminate your dispute so that we can proceed with the refund.
Our ToS states that "Diamond Host has the right to terminate your account, ban the client from Diamond Host’s services and revoke client’s access to our networks and website." We were just informing you the repercussions of your paypal dispute if you were to continue with such actions.
We don't sell VPSs
Nor does our site says 24/7 support.
Your Buycraft trial link was emailed to you titled "BuyCraft Premium (30 Days)" along with support ticket responses which I think you looked over, because you contacted us with an hugely profane ticket after we had sent your DediServer details.
-Keenan Mosdell
THANK YOU SO MUCH DIAMONDHOST!
-Stucki
You're welcome We try to be as user-friendly as possible!
For such all low price and so much to gain, i wouldnt go any other way, i have suggested Diamond host to many friends and will also on my videos. Thank you again Diamond host =)
Glad to hear that you're overly satisfied with our services! =)
You will no longer have to pay using paypal!
Glad you are satisfied with our service! =)