Unfortunately we don't offer Skype support. You can open a ticket with our sales department by sending an email to [email protected] or via the client portal.
Just bought a 16gb dedicated server off your company! Can't wait to see it run. Thanks for the support you've already given. I look forward to hosting with a company like you in the future!
Just bought a 16gb dedicated server off your company! Can't wait to see it run. Thanks for the support you've already given. I look forward to hosting with a company like you in the future!
I bought a dedicated server over about 48 hours ago today. I opened a ticket with no response about the issue also. I'm wondering when my server will be available?
I bought a dedicated server over about 48 hours ago today. I opened a ticket with no response about the issue also. I'm wondering when my server will be available?
Could anyone give me an IP to their server hosted by DemonVPS? I just want to check how they run. My CoOwner and I want to be careful after the last two hosts (one closed our server without warning due to the owner ditching the company, the other had bad spects, even though they said they had good hardware).
Could anyone give me an IP to their server hosted by DemonVPS? I just want to check how they run. My CoOwner and I want to be careful after the last two hosts (one closed our server without warning due to the owner ditching the company, the other had bad spects, even though they said they had good hardware).
Check out the server in my signature. It's currently hosted by them. Works like a charm!
For nearly a week the European server is offline, have written to support several times and the only thing I say is to be patient ... I paid for a month and I will enjoy it just a few days.
I hope I broaden the days for which I paid, but I change my hosting.
Sorry to hear you are having issues. Kindly send a PM to this account with your order # and we will get it sorted asap.
Before you let these guys fool you and drag you in with their amazingly low prices... Think about it. Who could possibly offer such cheap hosting and not be more well known? I'll tell you who... A terrible server host. I won't be surprised if this comment is scraped by them within the first day. The first day I purchased the server they told me it would take 24-48 Hours of setup time for my dedicated server. Understand I paid $108.75, the most it should take to set up one of these servers is probably about 1-5 hours. They didn't lie, they used the entire 48 hours to set up my server, which was a terribly long wait.
Let me tell you how excited I was having seen this one guys dedicated server, this sucker had 16 GB of RAM 1Gb/s uplink and a hell of a lot more. After multiple hours of learning how to use the linux operating system with nearly no help from them at all I then decided to start transferring my map to the server. It was a quick 10 - 20 minutes. I started out my server the next day, players seemed happy no one was lagging at all. Until I went to bed that night my skype was spammed with "THE SERVER IS DOWN", the server had shut down for 8 hours over night, I sent in a ticket that morning... Now I've had some pretty slow response time, but these guys were a new meaning of slow. They got back to me at about 6PM EST 12 hours after I sent the ticket.
The fact that my server had so much downtime didn't phase them really, they seemed to believe nothing was wrong. Soon after that night my server went down again, this process continued for about the next 6 days. I finally was directed to ping the server from my CMD when it was not working. I did so, sent back the information and sure enough; my server was down that night again. Not only was it down the night this time though it was down for the entire day. I sent in probably 5-6 tickets begging for help. They responded the next day, saying they null routed my ip as we were "brutally attacking" other servers. I responded saying we had done no such thing. They told me my server was obtained by a botnet and it was down until further notice. Let me inform you my server was 99.87% uptime before I switched to these guys, I've been hosting it for almost a year now. To a near 92%, may I remind you in their terms of service it states "We guarantee 99.9% uptime!". This is simply a lie, all these reviews are bogus, and simply proxies used by demonvps themselves. They won the paypal dispute of $108.75 as I did not have the "Buyers Protection".
I want to stop you from making a mistake, go elsewhere for your server hosting; cheap isn't always better. In this case it is definitely worse. I lost $108.75, my servers map, and all the progress in PermissionsEX coding I had done. I would rather host on 5Mb/s internet speed with a 512MB of RAM 2000 windows laptop then use these guys.
Before you let these guys fool you and drag you in with their amazingly low prices... Think about it. Who could possibly offer such cheap hosting and not be more well known? I'll tell you who... A terrible server host. I won't be surprised if this comment is scraped by them within the first day. The first day I purchased the server they told me it would take 24-48 Hours of setup time for my dedicated server. Understand I paid $108.75, the most it should take to set up one of these servers is probably about 1-5 hours. They didn't lie, they used the entire 48 hours to set up my server, which was a terribly long wait.
Let me tell you how excited I was having seen this one guys dedicated server, this sucker had 16 GB of RAM 1Gb/s uplink and a hell of a lot more. After multiple hours of learning how to use the linux operating system with nearly no help from them at all I then decided to start transferring my map to the server. It was a quick 10 - 20 minutes. I started out my server the next day, players seemed happy no one was lagging at all. Until I went to bed that night my skype was spammed with "THE SERVER IS DOWN", the server had shut down for 8 hours over night, I sent in a ticket that morning... Now I've had some pretty slow response time, but these guys were a new meaning of slow. They got back to me at about 6PM EST 12 hours after I sent the ticket.
The fact that my server had so much downtime didn't phase them really, they seemed to believe nothing was wrong. Soon after that night my server went down again, this process continued for about the next 6 days. I finally was directed to ping the server from my CMD when it was not working. I did so, sent back the information and sure enough; my server was down that night again. Not only was it down the night this time though it was down for the entire day. I sent in probably 5-6 tickets begging for help. They responded the next day, saying they null routed my ip as we were "brutally attacking" other servers. I responded saying we had done no such thing. They told me my server was obtained by a botnet and it was down until further notice. Let me inform you my server was 99.87% uptime before I switched to these guys, I've been hosting it for almost a year now. To a near 92%, may I remind you in their terms of service it states "We guarantee 99.9% uptime!". This is simply a lie, all these reviews are bogus, and simply proxies used by demonvps themselves. They won the paypal dispute of $108.75 as I did not have the "Buyers Protection".
I want to stop you from making a mistake, go elsewhere for your server hosting; cheap isn't always better. In this case it is definitely worse. I lost $108.75, my servers map, and all the progress in PermissionsEX coding I had done. I would rather host on 5Mb/s internet speed with a 512MB of RAM 2000 windows laptop then use these guys.
Moral of this story: DO NOT USE THIS FAULTY HOST!
Your server was ordered on a Sunday (our DC team only processes new dedicated server orders on weekdays), we took no longer than 24h to set it up as per our guarantee (within 48h excluding weekends).
Your server was the target of large DDoS attacks quite often, so our DC team null-routed your addresses temporarily until the attacks subsided (you were notified). Once the attacks subsided, your server became compromised and began performing SSH brute force attacks (perhaps a weak password?); we have a zero-tolerance policy regarding hacking and other malicious activities.
We would have allowed SSH in for you to retrieve your files, unfortunately the payment for the server was escalated to PayPal, for which we automatically terminate accounts.
Throughout this time, we had support staff available to answer your questions, unfortunately you chose to abuse our support staff (profanity is not tolerated).
As for our 99.9% uptime; the downtime was not related to the core network or power. The downtime was caused by your negligence.
If anything, I'd warn hosting companies about you.
If you have any questions, please don't hesitate to contact our management team on [email protected].
Yes, we are looking at adding Google Wallet and 2Checkout over the next few months though.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
Unfortunately we don't offer Skype support. You can open a ticket with our sales department by sending an email to [email protected] or via the client portal.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
You are very welcome.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
We currently do not have an ETA, my apologies.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
Sure, contact us on [email protected].
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
I bought a dedicated server over about 48 hours ago today. I opened a ticket with no response about the issue also. I'm wondering when my server will be available?
Our techs will get back to you shortly.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
My apologies. Contact our sales team to be put on our waiting list.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
Check out the server in my signature. It's currently hosted by them. Works like a charm!
Yes, just submit a support ticket when you're ready.
I'm seeing a 3 month delay for more EU stock, sorry! Contact our sales team to be put on the waiting list.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
Sorry to hear you are having issues. Kindly send a PM to this account with your order # and we will get it sorted asap.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
Sorry! Contact our sales team to be put on the waiting list.
Yes, we offer free migration service for all Minecraft packages.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/
Let me tell you how excited I was having seen this one guys dedicated server, this sucker had 16 GB of RAM 1Gb/s uplink and a hell of a lot more. After multiple hours of learning how to use the linux operating system with nearly no help from them at all I then decided to start transferring my map to the server. It was a quick 10 - 20 minutes. I started out my server the next day, players seemed happy no one was lagging at all. Until I went to bed that night my skype was spammed with "THE SERVER IS DOWN", the server had shut down for 8 hours over night, I sent in a ticket that morning... Now I've had some pretty slow response time, but these guys were a new meaning of slow. They got back to me at about 6PM EST 12 hours after I sent the ticket.
The fact that my server had so much downtime didn't phase them really, they seemed to believe nothing was wrong. Soon after that night my server went down again, this process continued for about the next 6 days. I finally was directed to ping the server from my CMD when it was not working. I did so, sent back the information and sure enough; my server was down that night again. Not only was it down the night this time though it was down for the entire day. I sent in probably 5-6 tickets begging for help. They responded the next day, saying they null routed my ip as we were "brutally attacking" other servers. I responded saying we had done no such thing. They told me my server was obtained by a botnet and it was down until further notice. Let me inform you my server was 99.87% uptime before I switched to these guys, I've been hosting it for almost a year now. To a near 92%, may I remind you in their terms of service it states "We guarantee 99.9% uptime!". This is simply a lie, all these reviews are bogus, and simply proxies used by demonvps themselves. They won the paypal dispute of $108.75 as I did not have the "Buyers Protection".
I want to stop you from making a mistake, go elsewhere for your server hosting; cheap isn't always better. In this case it is definitely worse. I lost $108.75, my servers map, and all the progress in PermissionsEX coding I had done. I would rather host on 5Mb/s internet speed with a 512MB of RAM 2000 windows laptop then use these guys.
Moral of this story: DO NOT USE THIS FAULTY HOST!
Your server was ordered on a Sunday (our DC team only processes new dedicated server orders on weekdays), we took no longer than 24h to set it up as per our guarantee (within 48h excluding weekends).
Your server was the target of large DDoS attacks quite often, so our DC team null-routed your addresses temporarily until the attacks subsided (you were notified). Once the attacks subsided, your server became compromised and began performing SSH brute force attacks (perhaps a weak password?); we have a zero-tolerance policy regarding hacking and other malicious activities.
We would have allowed SSH in for you to retrieve your files, unfortunately the payment for the server was escalated to PayPal, for which we automatically terminate accounts.
Throughout this time, we had support staff available to answer your questions, unfortunately you chose to abuse our support staff (profanity is not tolerated).
As for our 99.9% uptime; the downtime was not related to the core network or power. The downtime was caused by your negligence.
If anything, I'd warn hosting companies about you.
If you have any questions, please don't hesitate to contact our management team on [email protected].
Thanks for the feedback
We should have more stock by mid-May. Contact our sales team via [email protected] and we will place you on our waiting list.
DemonVPS | The Best Minecraft Server Hosting | https://DemonVPS.com/