multiple tickets no response what so ever. the words instant setup arent really true anymore And i just need my custom jar set . couldnt imagine any real problems. ive had them for 2 year with no problems idk whats goin on
As a current customer, I have not had any issues with these guys. To be honest, I switched to them from Creeperhost and I'm really happy I made the switch. I have more freedom to do what Iwant with my server and, with all that's been said lately, I haven't had a problem with customer service.
The differences I have noticed between the two I've mentioned above are:
- demonVPS is cheaper
- I run an FTB server so it's expected to be somewhat laggy, however, I have experienced no lag at all
- Both have good customer service
- The freedom is close to actually owning the server myself
I have had multiple servers ranging from CS:GO to Minecraft to Arma 3 and I only ever go through a VPS because their servers are better.
If you do not know what you're doing when it comes to setting up and running a server, do not get a VPS as they will not assist you with it unless they specifically say they will. That could be the issue others are having with demonVPS's ustomer service. It clearly says in their knowledgebase that they do NOT assist with Minecraft servers and your issues are yours to solve. So if you're a new server owner, try YouTubing how to troubleshoot your issues first before you ask for help. Just sayin'.