Okay, I do not own a server, but I can say, the server I play on uses this host, and they are GREAT!
Our server had seem to had frozen, or something of the sort, and the admin who was paying for the server wasnt on, so I tried to contact one of the support people on the live support, and a very nice person, "Robin S" was able to help us get the server back and running. If whoever the employer, GREAT support! Robin needs a bonus :biggrin.gif:
Where do i start? Hate waiting for servercraft.co to setup your server? With minecraftserver.net your server will be setup right as you order it. Worrying about lag? Dont worry any longer Minecraftserver.net has no lag once so ever. Hate how you can have planes mod with most dedicated servers? Well that is just another great feature minecraftserver.net has. Hate having those plugins that jus wont work for you and your pulling your hair out? With minecraftserver.net There will help you with there live support. Hate waiting for your tickets to be read, dont worry about it minecraftserver.net will almost instantly reply. Hate having those mean service people? Not with minecraftserver.net They are so nice that even a broken record couldnt make them mad! Did i meantion how awesome it is to have A CEO Playing on your server, well if i didnt i can just say it is very cool. They will build stuff on your server when they have the time. This is why many people and i love minecraftserver.net!!
I just wanted to thank Sir Jake once again for hosting such a great server service. Customer support is awesome, and the server runs so smoothly. I've been a customer now for sometime, and it was the best decision I ever made. Keep up the good hosting. Everyone should sign up with these guys. :biggrin.gif:
I read these forums often and I believe this to be my very first post.
I initially used another service that boasted great support and was very disappointed. I am not savvy to setting up or using a server and the other service didn't help me at all. I couldn't even get them to send me a proper email activation for my account.
So I tried this service with some trepidation and I must say I am totally blown away. The service so far has been above and beyond anything I expected. The support walked me through how to use my settings as well as advice on the mods I wanted to use. All without making me feel like some kind of idiot because I really didn't know what I was doing.
DO NOT GO TO ANOTHER SERVICE, MAKE THIS ONE YOUR FIRST STOP! You won't regret a thing.
wow. Just wow. Awesome host so far for $6.50 a month, I honestly hope to upgrade my plan just so I can reward them for their patience with me in support. Lag so far seems to be much better than with the old Brohoster server my friends and I had, and the support is phenomenally better.
On the whole support thing:
Currently, it would be worth getting a server here just for the support. Live support is on almost ALL the time, and there is almost never a queue. I almost hope they don't get more customers - the support at Brohoster was always bogged down due to the sheer amount of servers they had to help with. Of course, I also want this company to do well, and I would definitely be willing to give up some of the premium support for that to happen.
First Week summary:
Awesome host, awesome value, awesome support, almost no lag. Go with this host.
When I first posted I was looking for a hosting service online, I received literally 5-10 companies a day messaging me about their service, With some great deliberation I decided to go with one of the more expensive companies because I felt at the time, "You get what you pay for"
Needless to say, This company is the real deal I purchased the Wood plan 1 gig for approx 20 players, I didn't even know what to do when I got there (this is my fault) I was with support one night for 2 hours!! Can you believe that? Support stuck around and helped me set up my server, got it all running and the next day I was like ok how do I get my old map over and all the other files I need so my players could play again.
Well the next day I spoke with Robin from support and they were just extremely helpful I stated I didn't know anything about anything and she told me about filezilla a very simple GUI for file transfering, and it went off with out a hitch.
Where else can you get 3 hours total of quality customer support for a reasonable price? NO WHERE, this is the place you want to host your server, all the players have made only great comments about the service that I've now purchased from minecraftserver.net
Guys and Gals this is the real deal; You need a server? You better get your ass over to these guys and don't even bother taking a second look anywhere else, because this is the BEST of the BEST hands down.
They care about you as a customer, and will take care of you any time you need it, I've already planned on purchasing an entire year of the wood plan, simply amazing!!