Beginning to regret paying.....was a returning customer......no instant setup...took about 20 hours.....then when one was made....wrong password provided......another 16-20 hour wait...then works fine and great for few days and now today...servers down.....website is down....panels are down.....no notification email to why.....no response from there twitter.....probley will be sitting here for about 16-24 hours before i have a explanation.... there support is awful....and ive only ever gotten a reply from one person....it seems like a one person company to me..
I dont recommend ShockByte for a server host at all. Had issues with a webgui connecting to their db each one of their replies took 24-48hrs and they never could fix it.
All their replies take 24+hrs dont believe their "24hour support" bs because their isnt 24hour support.
If youre looking for a reliable host with really good customer service see McProHosting, BeastNode or Nodecraft i'd recommend them any day.
Heard you guys have great hosting for great prices! Looking forward to possibly naming you my future host. The only negative I've been hearing is customer support is slow. Other than that keep up the good work Shockbyte!
I used this company for 4 months and they have to be one of the worst hosting companies ever! The control panel was always going down and customer service is a joke. It was so bad that I only had access to my server around 50% of the time. The last straw for me was when it took them 2 days to get my server back up.
I've been using Minespan for the last five months and my server hasn't gone down once!
I've also heard good things about GG servers so you might want to check there too, but whatever you do, stay away from these guys!
I'm now using services of shockbyte for approx 1 month. First server host I use and I won't change. Prices are extremely satisfying, not to mention uptime, setup time, response on tickets and the cooperation when in need of help.
Looks and feels very professional, stable and trustworthy!
we've expanded our server with 4 1Gb servers and after a few days we decided to change it to a 1 4Gb server. After contact: no problem at all, just give details etc and it will be fixed asap!
Know more hosts, but no one is as easy as ahockbyte.
Definitely worth every dollar as a started, instant positive experience!!!
Our no-lag servers @shockbyte:
3 x Iron : 4GB (Survival / Eggwars / Skyblock)
The Meaning of Life, the Universe, and Everything.
Amazing Host! I'm using them since like 3 days and yet no lag.And for their price,it's AMAZING!The customer support replies usually within 24 hours!And you won't get such a good host everywhere for only $2.50/GB.I totally recommend them now. JUST DO IT!.
I have been using Shockbyte for about 2 months now and may I just say, WOW! Shockbyte knows what they're doing whether you want a server for a few friends or a very large server. I plan on staying with Shockbyte for a very long time! Thanks Shockbyte!