Registered to leave a review for this wonderful host!
I've been browsing around for a new host for my server. Old host was fine, but the support was fairly slow and knowledge base was somewhat lacking and as a newbie I felt I needed much more proactive and responsive support. The move was made more urgent when my server crashed and players were asking when it would come back up.
Obviously then, priority was support. Followed by pricing. I checked out various hosts here, and was very surprised to see despite touting 24/7 support, upon visiting the website live support was offline. Those that didn't offer that support had limited hours or required extra fees. dbmhosting was actually the first host I came across whose support was actually online and didn't charge me a cent.
Brandon was exceptionally helpful when answering my questions, ranging from how to port over my existing world from my old server to resolving the crash that prompted the move (and very reasonably explained that the company will work to help you solve the issue instead of fixing it for you, letting you gain experience in actually managing your server). On top of that, a discount coupon was also offered when I asked if there were any promos going on
Also something I should note: when uploading my files, the transfer speeds were actually much higher than my previous host so that was a pleasant surprise.
Server was available immediately upon payment and all in all, everything is A+ so far!
As a company we wish to grow and provide high performance servers for everyone. Unfortunately growth is not possible at our current (budget) pricing. We have therefore opted to return to our original pricing of 5 Euro / GB ($6 at time of writing). All existing servers will remain at 3 Euro / GB.