After one final discussion with a phone network provider I was finally able to transfer my old number from a deactivated SIM onto a new account, so eventually I will be regaining access to one of my emails associated with it with 2FA. I think having texts from back in March was one of the reasons, as that technically counts as the phone network provider being used within their 90 deadline.
But I have to express how much I dislike Amazon's customer service after I tried to change my email on that acount but couldn't due to being locked out of the email associated with it due to 2FA going wrong, and after todays experience completely built up a lack of trust in their ability to protect people's accounts or assist anyone in the recovery of said accounts.
Even if people actively used their phones prior to this issue, it doesn't stop a phone from getting SIM swapped or stolen which is a potential flaw in using phone numbers in 2FA on its own and is warned against by security experts not just myself.
I was able to recover my Steam profile and GOG and switch their emails by providing them information about debit card used and purchase history etc, so the assumption that these lines of evidence can't be used to recover a person's account is completely false.
I do not care what Amazon's policies against this are, the fact of the matter is they failed their duty in assisting with account recovery,
and while I still can sign into my Amazon at least for the time being, if I hadn't managed to get my phone number back which is going to be done after the new SIM card arrives to me, after one last call to my network provider to help change it over to a new SIM, all of my Amazon account content would've been lost. They do ask for verification when you attempt to sign into your account from a new device, so not being able to change your email over due to some problem that happened with a device used to recover it is ludicrous.
There are more and arguably far more reliable ways to confirm a person's ID than just using a device for 2FA.
This is why it needs to be mandatory that everyone's true or legal ID be used to create accounts online but with personal details hidden from the public, and when an account login issue arises they ask for you to confirm your ID. I'm fine with real names being hidden for privacy reasons, what I am not okay with is how even to this day, nobody seems to be learning about the many things that can go wrong with a person's account as a result of not being able to confirm their identification in some way, and it also makes investigating people for fraud or other crimes far harder than it should be.
After one final discussion with a phone network provider I was finally able to transfer my old number from a deactivated SIM onto a new account, so eventually I will be regaining access to one of my emails associated with it with 2FA. I think having texts from back in March was one of the reasons, as that technically counts as the phone network provider being used within their 90 deadline.
But I have to express how much I dislike Amazon's customer service after I tried to change my email on that acount but couldn't due to being locked out of the email associated with it due to 2FA going wrong, and after todays experience completely built up a lack of trust in their ability to protect people's accounts or assist anyone in the recovery of said accounts.
Even if people actively used their phones prior to this issue, it doesn't stop a phone from getting SIM swapped or stolen which is a potential flaw in using phone numbers in 2FA on its own and is warned against by security experts not just myself.
I was able to recover my Steam profile and GOG and switch their emails by providing them information about debit card used and purchase history etc, so the assumption that these lines of evidence can't be used to recover a person's account is completely false.
I do not care what Amazon's policies against this are, the fact of the matter is they failed their duty in assisting with account recovery,
and while I still can sign into my Amazon at least for the time being, if I hadn't managed to get my phone number back which is going to be done after the new SIM card arrives to me, after one last call to my network provider to help change it over to a new SIM, all of my Amazon account content would've been lost. They do ask for verification when you attempt to sign into your account from a new device, so not being able to change your email over due to some problem that happened with a device used to recover it is ludicrous.
There are more and arguably far more reliable ways to confirm a person's ID than just using a device for 2FA.
This is why it needs to be mandatory that everyone's true or legal ID be used to create accounts online but with personal details hidden from the public, and when an account login issue arises they ask for you to confirm your ID. I'm fine with real names being hidden for privacy reasons, what I am not okay with is how even to this day, nobody seems to be learning about the many things that can go wrong with a person's account as a result of not being able to confirm their identification in some way, and it also makes investigating people for fraud or other crimes far harder than it should be.
Yeah next time try using gmail it's way better for that than amazon
There are more and arguably far more reliable ways to confirm a person's ID than just using a device for 2FA.
This is why it needs to be mandatory that everyone's true or legal ID be used to create accounts online but with personal details hidden from the public, and when an account login issue arises they ask for you to confirm your ID. I'm fine with real names being hidden for privacy reasons, what I am not okay with is how even to this day, nobody seems to be learning about the many things that can go wrong with a person's account as a result of not being able to confirm their identification in some way, and it also makes investigating people for fraud or other crimes far harder than it should be.
No. I don't trust anyone to 'hide' info and not use it. Digital and online ID is a dystopian thing.
Yeah next time try using gmail it's way better for that than amazon
I got my phone number back, but I still have the same opinion about Amazon's customer service largely due to an extremely flawed account recovery process which doesn't enable people to use debit card history, home address and real names to prove ownership of accounts, they can have people investigated for fraud in cases like this so they cannot use that as an argument against using debit card history, real name and home addresses used as a means of account recovery, the process is bogus.
I don't recommend using phone numbers for 2 step verification anymore, I've learned the hard way why that's a bad idea as people may not keep their phone numbers, sometimes by circumstances out of their control, such as if a phone gets stolen or if a SIM number gets swapped by a person pretending to be you at the other end. In my case it was a pay as you go SIM that was the cause of it, but this can still happen with contract phones.
In a perfect world phone numbers would stay with you for life, but unfortunately the real world isn't this simple as people have their phone numbers changed for a wide variety of reasons, in the case of purposefully changing phone numbers sometimes they do it to avoid harassment or stalking.
Amazon can't just expect people to keep their phone numbers indefinitely, sometimes in life things go wrong, and if an email address associated with your Amazon or any other online account becomes inaccessible as a result of you losing your phone number, making you unable to get the access code, you're out of luck. This is why we need another and more reliable way to prove our ownership of our web accounts, current methods of account recovery which most websites use, just aren't good enough and there is a lot of evidence showing this, which is why we see so many people making new accounts as a result of no longer having access to their old ones, sometimes it's because they got hacked, sometimes not, but still annoying to deal with.
Amazon locked someone out of their home for a week because a deliveryman reported a doorbell sound as saying a racial slur (which was false, hearing is an easily confused sense).
Amazon locked someone out of their home for a week because a deliveryman reported a doorbell sound as saying a racial slur (which was false, hearing is an easily confused sense).
Context is important as well, British people often refer to cigarettes with the slang f** but because it is also used as a homophobic slur, some people in LGBT community although not all of them would complain about the f word being used even if it was only used in reference to smoking.
Point being, people are fools and often pick stupid fights with people over nothing sometimes. It's not just that hearing is an easily confused sense, people too often take things out of context as well, hardly surprising why our species is on the cusp of a nuclear conflict also. If we wipe ourselves out, it means humans are too flawed to survive.
It's because companies like amazon think of themselves as thought police, technocrats. They are facing a challenge through the recent layoff wave but overall the trend is towards 'you shall own nothing and you will be happy'. I don't support relishing all control and thus all freedom of thought, action, and autonomy to the will and political blackmail of big companies and their handlers (the financiers who offer money at the price of 'do what we say or we'll ruin you').
It's because companies like amazon think of themselves as thought police, technocrats. They are facing a challenge through the recent layoff wave but overall the trend is towards 'you shall own nothing and you will be happy'. I don't support relishing all control and thus all freedom of thought, action, and autonomy to the will and political blackmail of big companies and their handlers (the financiers who offer money at the price of 'do what we say or we'll ruin you').
I think matters this serious should be subject to a court battle, depending on what occurred you can sue but I would ask that you check with a lawyer, not me about this as they would have the knowledge about the details on what the law of your jurisdiction say you can or cannot do. In cases of discrimination sometimes they can be dealt with, just as landlords can be in UK even though they're private entities.
But online accounts where people do shopping are just as vital as housing markets these days as many people do rely on them to provide them essentials, not just non essentials like digital entertainment, so I would expect the same sort of protection even if it isn't the law of the land.
Discrimination isn't the issue being discussed here though, nor are suspensions. This is a matter of 2 factor authentication going wrong as a result of a phone number being lost which is also very common from what I've read online, but even with all of the evidence of how flawed 2FA is and has been mentioned by security experts, people with more knowledge about the topic than us, it seems none of the websites have a contingency against this sort of thing, even if you just used an email for 2FA, if the email associated gets hacked then you're still screwed.
So while just handing over our legal ID to private companies isn't a perfect idea either,
the reality is the current methods used to recover accounts are not good enough, and even though I managed to recover my phone number therefore regaining full access to the ability to change email addresses on other accounts, I still feel genuine sympathy for anyone who hasn't as they could have potentially lost thousands of dollars or pounds worth of online content, even worse if it came out of their work wages, not just gifts from other's.
After one final discussion with a phone network provider I was finally able to transfer my old number from a deactivated SIM onto a new account, so eventually I will be regaining access to one of my emails associated with it with 2FA. I think having texts from back in March was one of the reasons, as that technically counts as the phone network provider being used within their 90 deadline.
But I have to express how much I dislike Amazon's customer service after I tried to change my email on that acount but couldn't due to being locked out of the email associated with it due to 2FA going wrong, and after todays experience completely built up a lack of trust in their ability to protect people's accounts or assist anyone in the recovery of said accounts.
Even if people actively used their phones prior to this issue, it doesn't stop a phone from getting SIM swapped or stolen which is a potential flaw in using phone numbers in 2FA on its own and is warned against by security experts not just myself.
I was able to recover my Steam profile and GOG and switch their emails by providing them information about debit card used and purchase history etc, so the assumption that these lines of evidence can't be used to recover a person's account is completely false.
I do not care what Amazon's policies against this are, the fact of the matter is they failed their duty in assisting with account recovery,
and while I still can sign into my Amazon at least for the time being, if I hadn't managed to get my phone number back which is going to be done after the new SIM card arrives to me, after one last call to my network provider to help change it over to a new SIM, all of my Amazon account content would've been lost. They do ask for verification when you attempt to sign into your account from a new device, so not being able to change your email over due to some problem that happened with a device used to recover it is ludicrous.
There are more and arguably far more reliable ways to confirm a person's ID than just using a device for 2FA.
This is why it needs to be mandatory that everyone's true or legal ID be used to create accounts online but with personal details hidden from the public, and when an account login issue arises they ask for you to confirm your ID. I'm fine with real names being hidden for privacy reasons, what I am not okay with is how even to this day, nobody seems to be learning about the many things that can go wrong with a person's account as a result of not being able to confirm their identification in some way, and it also makes investigating people for fraud or other crimes far harder than it should be.
Yeah next time try using gmail it's way better for that than amazon
Not even my hello world works :'C
(But powerpoint does xd)
Btw what does api stand for?
No. I don't trust anyone to 'hide' info and not use it. Digital and online ID is a dystopian thing.
I got my phone number back, but I still have the same opinion about Amazon's customer service largely due to an extremely flawed account recovery process which doesn't enable people to use debit card history, home address and real names to prove ownership of accounts, they can have people investigated for fraud in cases like this so they cannot use that as an argument against using debit card history, real name and home addresses used as a means of account recovery, the process is bogus.
I don't recommend using phone numbers for 2 step verification anymore, I've learned the hard way why that's a bad idea as people may not keep their phone numbers, sometimes by circumstances out of their control, such as if a phone gets stolen or if a SIM number gets swapped by a person pretending to be you at the other end. In my case it was a pay as you go SIM that was the cause of it, but this can still happen with contract phones.
In a perfect world phone numbers would stay with you for life, but unfortunately the real world isn't this simple as people have their phone numbers changed for a wide variety of reasons, in the case of purposefully changing phone numbers sometimes they do it to avoid harassment or stalking.
Amazon can't just expect people to keep their phone numbers indefinitely, sometimes in life things go wrong, and if an email address associated with your Amazon or any other online account becomes inaccessible as a result of you losing your phone number, making you unable to get the access code, you're out of luck. This is why we need another and more reliable way to prove our ownership of our web accounts, current methods of account recovery which most websites use, just aren't good enough and there is a lot of evidence showing this, which is why we see so many people making new accounts as a result of no longer having access to their old ones, sometimes it's because they got hacked, sometimes not, but still annoying to deal with.
Don't talk about hacked accounts to me...
(Microsoft account hacked through DISCORD. Really)
Not even my hello world works :'C
(But powerpoint does xd)
Btw what does api stand for?
Amazon locked someone out of their home for a week because a deliveryman reported a doorbell sound as saying a racial slur (which was false, hearing is an easily confused sense).
Wat
Not even my hello world works :'C
(But powerpoint does xd)
Btw what does api stand for?
Context is important as well, British people often refer to cigarettes with the slang f** but because it is also used as a homophobic slur, some people in LGBT community although not all of them would complain about the f word being used even if it was only used in reference to smoking.
Point being, people are fools and often pick stupid fights with people over nothing sometimes. It's not just that hearing is an easily confused sense, people too often take things out of context as well, hardly surprising why our species is on the cusp of a nuclear conflict also. If we wipe ourselves out, it means humans are too flawed to survive.
What
Stacks64.exe has stopped working
Not even my hello world works :'C
(But powerpoint does xd)
Btw what does api stand for?
Watafak is going on???
At least I live near a really deep cave.
Probably I'll hide there once the disaster begins.
*Accidentally messes up the entire kernel*
It's because companies like amazon think of themselves as thought police, technocrats. They are facing a challenge through the recent layoff wave but overall the trend is towards 'you shall own nothing and you will be happy'. I don't support relishing all control and thus all freedom of thought, action, and autonomy to the will and political blackmail of big companies and their handlers (the financiers who offer money at the price of 'do what we say or we'll ruin you').
I think matters this serious should be subject to a court battle, depending on what occurred you can sue but I would ask that you check with a lawyer, not me about this as they would have the knowledge about the details on what the law of your jurisdiction say you can or cannot do. In cases of discrimination sometimes they can be dealt with, just as landlords can be in UK even though they're private entities.
But online accounts where people do shopping are just as vital as housing markets these days as many people do rely on them to provide them essentials, not just non essentials like digital entertainment, so I would expect the same sort of protection even if it isn't the law of the land.
Discrimination isn't the issue being discussed here though, nor are suspensions. This is a matter of 2 factor authentication going wrong as a result of a phone number being lost which is also very common from what I've read online, but even with all of the evidence of how flawed 2FA is and has been mentioned by security experts, people with more knowledge about the topic than us, it seems none of the websites have a contingency against this sort of thing, even if you just used an email for 2FA, if the email associated gets hacked then you're still screwed.
So while just handing over our legal ID to private companies isn't a perfect idea either,
the reality is the current methods used to recover accounts are not good enough, and even though I managed to recover my phone number therefore regaining full access to the ability to change email addresses on other accounts, I still feel genuine sympathy for anyone who hasn't as they could have potentially lost thousands of dollars or pounds worth of online content, even worse if it came out of their work wages, not just gifts from other's.