My kids have been playing Minecraft on split screen for a couple months now just fine. We have the disc and didn't download it. Suddenly one of the worlds will not recognize one of my kids' profiles. We also tried creating another profile but it still won't show up in Minecraft. The controller is being recognized though because in another world they created, split screen works just fine and their profiles are both recognized.
What can we do to fix this? I have two sad kiddos.
Hrm... not sure if it is salvageable.... sounds like it used to work, and then stopped working though....
So it sounds like a corruption in the game file itself.
One thing you can try doing is move your saved game to a different storage location and see if it will work from there (if on the Hard Drive, try moving it to Cloud Storage or USB storage). If that works, then you can try saving the game and moving it back to it's original save location and see if the problem persists. Sometimes there are read/write errors on the surface of various secondary storage media, and sometimes, you can recover corrupted data by trying this little maneuver... assuming that the data is still there, in tact and recoverable... but a lot of times, the corruption is too far gone to be salvageable.
As a preventative measure in the future, you may want to make a habit of making periodic backup copies of worlds that your kids have a lot of time invested in.
Check to make sure that the "online game" option has not become checked somehow. A local Xbox profile (i.e. not enabled with Live gold) cannot join an "online game."
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What can we do to fix this? I have two sad kiddos.
So it sounds like a corruption in the game file itself.
One thing you can try doing is move your saved game to a different storage location and see if it will work from there (if on the Hard Drive, try moving it to Cloud Storage or USB storage). If that works, then you can try saving the game and moving it back to it's original save location and see if the problem persists. Sometimes there are read/write errors on the surface of various secondary storage media, and sometimes, you can recover corrupted data by trying this little maneuver... assuming that the data is still there, in tact and recoverable... but a lot of times, the corruption is too far gone to be salvageable.
As a preventative measure in the future, you may want to make a habit of making periodic backup copies of worlds that your kids have a lot of time invested in.