I bought minecraft a few years ago when it was still in Beta.
I felt like playing again but could not get into my account. I tried no password reset but I would not get emails. I tried to registered and it worked, which does not make sense because I was supposed to have an account...
What can I do? I have contacted Mojang 3 times (1st was almost a month ago) and nothing...
If you made your account while Minecraft was still in beta, you may want to try using Mojang's account migrator. If that doesn't work, you're going to have to wait until Mojang gets back to you. Only they can help you with account issues, as they are the only people who have access to your account. Unfortunately, their support team is quite backed up at the moment, so it's probably going to be around another month, if not longer, before you hear back from them.
Good Afternoon all,
I bought minecraft a few years ago when it was still in Beta.
I felt like playing again but could not get into my account. I tried no password reset but I would not get emails. I tried to registered and it worked, which does not make sense because I was supposed to have an account...
What can I do? I have contacted Mojang 3 times (1st was almost a month ago) and nothing...
Thank you for your help.
If you made your account while Minecraft was still in beta, you may want to try using Mojang's account migrator. If that doesn't work, you're going to have to wait until Mojang gets back to you. Only they can help you with account issues, as they are the only people who have access to your account. Unfortunately, their support team is quite backed up at the moment, so it's probably going to be around another month, if not longer, before you hear back from them.
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Thank you for your help.
Yeah, that not very good, wait 2 months to solve an issue they have created is ridiculous...