We are 'unmetered' for now, but we'll likely go to a 10~20GB per 1GB RAM policy soon. We actually have an all new control panel rolling out this/next week with redone plans. We're planning to drop down to $2.00/month per 1GB RAM while still keeping all the other nice features (dedicated IP, ddos protection, etc).
We may have some products out of stock while we are in the process of implementing the new panel. If you do need a server and it's not in stock submit a ticket and we will try to find you room or alert you when everything is open again.
Currently there are a few 4GB+ server slots left in Las Vegas and I think the lower sized servers might be out.
We still have several slots of all sizes in Luxembourg, but those will probably dry up soon so if you need it buy it now. Luxembourg may be out of stock longer than Las Vegas if it does sell out but we will try to get everything up quick.
We're happy to announce that we've rolled out 2 major updates!
All new signups are no long using Multicraft, instead a custom panel we built ourselves. Each server is contained within a VPS for security purposes so there's no fear of someone else causing your server to get hacked or attacked. We are also doing nightly backups that you can restore yourself. We keep 1 week of backups.
Last but not least, we have a coupon in play that brings the price down to $2/GB! You can signup with the promotion code RTFM50 to get this awesome pricing. We're still doing a 1:1 ratio of actual RAM:sold RAM, so there's no concerns of us overselling our boxes to make up for this.
Current customers can ticket in and we'll double your RAM and move you to the new panel.
Thanks everyone! 2016 is turning out to be awesome!
I've fixed up and tested the in-panel FTP (based on net2ftp). At some point we will have a better native solution but it appears to work well for now for files up to 50MB. After we replace the net2ftp we will still leave it online so people who want to access it can still access it just in case there is any issue with our native solution.
I cleaned up the rest of the panel based on community recommendations and will try to focus on documentation. There are several new or edited topics in the knowledgebase and you should always check there first for an answer to any question as it is much faster than putting in a ticket and waiting a few hours for us to send you back a knowledgebase link that answers your question. At $2/gb we are not going to manage your server for you 100% you may actually have to read the documentation that come with your plugins and read logs and other super easy but time consuming tasks.
Checking your logs folder in FTP should be the first thing you do when you have a problem. There's no reason to ticket if you have not checked your logs.
I'll be working on documentation today if there is any specific topic you want me to cover or expand upon send me a ticket and let me know.
I do plan to add more functions to the panel soon but we have to take it slow and make sure we keep up with documentation and testing before we start making more changes.