I migrated in march. Until some days ago I was still able to login with my account name. Now I can't log in at all. I get all sorts of "user does not exist", "email does not exist" and "wrong password" errors. I read the 'help' page but I can't contact support because I don't know the transaction ID (Someone bought the game for me). Attempts to reset my Mojang password were met with "The file public/resetpassword does not exist".
Great.
I have full access to the email associated with the Mojang account, I know the right password, I know my account name.
Will someone please give me my account back?
Same problem with me but I never migrated in the first place. I'm really pissed because I just want to play Minecraft, and I can't even play on hacked accounts because they fixed that.
It's been over a week and there's been no reply. Any help would be great as I've tried to do everything else.
Did you follow the instructions in the article? We have replied to all of the people who did.
Everyone else, please see that article for login problems. I've given everyone a way to contact us in 1-2 days by using a specific title to the email, so that I can search for those issues specifically.
Same problem with me but I never migrated in the first place. I'm really pissed because I just want to play Minecraft, and I can't even play on hacked accounts because they fixed that.
You can have a diamond for that.
*Hands and *
I bought the game back in october....
http://help.mojang.com/customer/portal/articles/507459
It's been over a week and there's been no reply. Any help would be great as I've tried to do everything else.
Minecon 2011 Attendee!
Did you follow the instructions in the article? We have replied to all of the people who did.
Everyone else, please see that article for login problems. I've given everyone a way to contact us in 1-2 days by using a specific title to the email, so that I can search for those issues specifically.