This thread has the most views in the current support forum and yet no response. I have been trying to reach Notch and crew since the beginning of September and not even a remote response.
I kind of have the same issue, but I can totally live with it, for now. It seems like most online games solve this problem by having an account name, then under that account, you have one or more characters, each with its own public name, skin, etc. I wonder if anything like that is planned for MC multiplayer?
This thread has the most views in the current support forum and yet no response. I have been trying to reach Notch and crew since the beginning of September and not even a remote response.
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Quote from GreyVulpine »
Session Start: Sat Oct 09 06:45:29 2010
Session Ident: Notch
[06] <GreyVulpine> Notch - Are you able to change people's nicknames? I've been helping out in #MineCraftHelp, and have had that issue come up a few times. I just pointed them to [email protected].
[06] <Notch> unfortunately not right now.. We lose track of the purchase information when we do, and that's gotten us into trouble a few times
[06] <GreyVulpine> Ah, thank you. I'll pass that along if it comes up again.
[06] <Notch> thank you
Session Close: Sat Oct 09 06:47:55 2010
Looks like a response to me.
That's a sorry response and doesn't resolve any issue at all. The fact is people are asking for a name change.
I sort of want to change my name as well. I too didn't know my account name would be my in-game name, but the thing is, my name is all lowercase, I want it to show up like my forum name. It isn't a big deal, but would that be possible to do since it isn't a complete name change?
That's a sorry response and doesn't resolve any issue at all. The fact is people are asking for a name change.
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And the response is "We can't do that, you won't be able to play."
So no, it's not possible.
Like I said, that's a sorry response for something so menial and yet demanded by so many. Simply saying, "No, it's not going to happen" is an undeniably pathetic excuse for customer service, regardless of size or status of the company.
The answer was not "No, it's not going to happen"
The answer was "It's not possible at this time," which sounds to me like they're working on it.
If it's not possible, it's not possible. Stop throwing a tantrum. Pretty much every game in the world forbids changing your account name, and there's a reason for it. It's an incredibly complex thing to do. The fact that Notch is even considering it is astounding.
The answer was not "No, it's not going to happen"
The answer was "It's not possible at this time," which sounds to me like they're working on it.
I don't even think that is considered a response really.. I'm still waiting on a more official one.
If it's not possible, it's not possible. Stop throwing a tantrum. Pretty much every game in the world forbids changing your account name, and there's a reason for it. It's an incredibly complex thing to do. The fact that Notch is even considering it is astounding.
Firstly, insulting the customers is only further reinforcing what I said about pathetic excuses for customer service. If a customer is unhappy with a service, calling them "a tantrum" is grossly unprofessional.
Pretty much every game forbids account name change? Have you ever played Steam? You know, the biggest online game distributor.. yeah, it does this service for you, and it's really easy. So please stop trying to edify Notch for this sorry customer service.
I don't even think that is considered a response really.. I'm still waiting on a more official one.
You're waiting on a more official response than Notch himself? Good luck with that.
Quote from Onus »
Firstly, insulting the customers is only further reinforcing what I said about pathetic excuses for customer service. If a customer is unhappy with a service, calling them "a tantrum" is grossly unprofessional.
You do realize that this is a public forum and is not associated with Notch or Mojang or Minecraft, right? I suppose you'd call Microsoft technical support bad after asking a random person on the street why your computer isn't working?
This isn't customer service, this is random people on the internet who try to solve problems. If you would like official support, you can feel free to contact [email protected], or contact @Notch on twitter.
EDIT: And as to your point about steam, let me quote, word for word, steam's customer support (emphasis mine):
Quote from Steam Support »
CAN MY NUMERIC STEAMID AND/OR STEAM ACCOUNT NAME BE CHANGED? Your numeric SteamID and Steam Account Name can not be changed. Your Steam Community ID can be changed at any time in your Steam Community settings, under "Edit my SteamID page".
On Steam, you have two names. Account name, and Community ID. Their system is set up to have both. your account name is locked forever, and your display name is not.
Minecraft, on the other hand, is not set up with two different names Thus, it is not possible at this time, but may be possible in the future, to change your account name. Now sit down, and be patient.
I don't even think that is considered a response really.. I'm still waiting on a more official one.
You're waiting on a more official response than Notch himself? Good luck with that.
That's the exact ****ing point. Wow. Are people retarded? Can you not read?
Quote from Onus »
Firstly, insulting the customers is only further reinforcing what I said about pathetic excuses for customer service. If a customer is unhappy with a service, calling them "a tantrum" is grossly unprofessional.
You do realize that this is a public forum and is not associated with Notch or Mojang or Minecraft, right? I suppose you'd call Microsoft technical support bad after asking a random person on the street why your computer isn't working?
This isn't customer service, this is random people on the internet who try to solve problems. If you would like official support, you can feel free to contact [email protected], or contact @Notch on twitter.
Firstly, it says right on the very website itself that NOTCH READS THIS FORUM.
Secondly, I initially started the thread just to ask if you can do it. Then I kept on it just as a means to talk about any progress or responses about the issue.
I obviously realize this is not customer service for Mojang Specifications. It's a matter of gathering information from others about any progress about the issue. Not to forget that it says, right on the main website, that Notch does read this forum. (In case you're stupid enough to forget where that is: http://minecraft.net/community.jsp )
Furthermore, if you did read the damn thread you would have seen that I, not only emailed that email (several times), but also twittered him, and sent email to his personal email.
**** sakes, learn to read before lecturing people. Stupid.
EDIT: And as to your point about steam, let me quote, word for word, steam's customer support (emphasis mine):
Quote from Steam Support »
CAN MY NUMERIC STEAMID AND/OR STEAM ACCOUNT NAME BE CHANGED? Your numeric SteamID and Steam Account Name can not be changed. Your Steam Community ID can be changed at any time in your Steam Community settings, under "Edit my SteamID page".
On Steam, you have two names. Account name, and Community ID. Their system is set up to have both. your account name is locked forever, and your display name is not.
So then you understand how easy this could be to change.. If this simple were to be implemented, it would rectify this issue. You're completely right about what you're saying, I mentioned it only as a retort that "most companies do not offer it" which is very wrong.
Minecraft, on the other hand, is not set up with two different names Thus, it is not possible at this time, but may be possible in the future, to change your account name. Now sit down, and be patient.
Now that's fine. I've been patient since August. I think it is a little acceptable to be slightly irritated when people keep harping on ME when I HAVE been patient for MONTHS with NO RESPONSE.
You did get a response, and it was even from Notch himself. Just because you don't like the response doesn't mean that you didn't get one. The response was basically saying to keep waiting. Complaining more and more and saying that Notch's answer was
Quote from Onus »
a sorry response and doesn't resolve any issue at all.
Will not help you. Now continue to be patient and wait for this feature to be implemented. The less time you spend poking Notch with a stick and telling him to hurry up, the more time he has to actually do the work.
You did get a response, and it was even from Notch himself. Just because you don't like the response doesn't mean that you didn't get one. The response was basically saying to keep waiting. Complaining more and more and saying that Notch's answer was
Quote from Onus »
a sorry response and doesn't resolve any issue at all.
Will not help you. Now continue to be patient and wait for this feature to be implemented. The less time you spend poking Notch with a stick and telling him to hurry up, the more time he has to actually do the work.
Again, if you read the thread, I am judging that as a rather simple response in a chat log which I have no source too except for someones quotation. I have not actually seen it sourced directly from Notch himself.
I am not fervently sitting in my chair throbbing for my name to change. Give me a break, there's much better things to do in life than worry about what my name appears as, and trust me, I am worrying about them a lot more. I find it more amusing that some idiot tries ridiculously hard to try and put me in my place when I justifiably say that I am receiving pretty lousy customer service (which we are, undendiably).
After September, I have only sent 2 emails so far and 2 twitter messages. I would say that that is pretty damn modest, reasonable, and patient. Just how long would you wait until you got a little upset? You can go ahead and check the date of the original post. That was a week or so AFTER I sent my initial emails. How confident do you think I am in ever getting this issue resolved? Not. So please stop being a pretentious jackass jumping on a thread trying to be an asshole for no reason.
If you want to see this feature in a future update of Minecraft, post your opinion here. Notch has posted that this is the official channel for feature requests. I too want to see this feature implemented.
Notch never checks his emails, you can even take your money back from PayPal and he doesn't notice. Notch has said that their customer support isn't any best (minimal).
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yea i wanna change my username too. i didnt know my login ID was gonna be my username >_>
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Curse PremiumThat's a sorry response and doesn't resolve any issue at all. The fact is people are asking for a name change.
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And the response is "We can't do that, you won't be able to play."
So no, it's not possible.
Maybe when Notch isn't working on the large stack of work he's already put in front of himself, he can work on it.
Could just leave the usernames as is and create a display name feature.
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Curse PremiumLike I said, that's a sorry response for something so menial and yet demanded by so many. Simply saying, "No, it's not going to happen" is an undeniably pathetic excuse for customer service, regardless of size or status of the company.
~
The answer was "It's not possible at this time," which sounds to me like they're working on it.
If it's not possible, it's not possible. Stop throwing a tantrum. Pretty much every game in the world forbids changing your account name, and there's a reason for it. It's an incredibly complex thing to do. The fact that Notch is even considering it is astounding.
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Curse PremiumI don't even think that is considered a response really.. I'm still waiting on a more official one.
Firstly, insulting the customers is only further reinforcing what I said about pathetic excuses for customer service. If a customer is unhappy with a service, calling them "a tantrum" is grossly unprofessional.
Pretty much every game forbids account name change? Have you ever played Steam? You know, the biggest online game distributor.. yeah, it does this service for you, and it's really easy. So please stop trying to edify Notch for this sorry customer service.
~
You're waiting on a more official response than Notch himself? Good luck with that.
You do realize that this is a public forum and is not associated with Notch or Mojang or Minecraft, right? I suppose you'd call Microsoft technical support bad after asking a random person on the street why your computer isn't working?
This isn't customer service, this is random people on the internet who try to solve problems. If you would like official support, you can feel free to contact [email protected], or contact @Notch on twitter.
EDIT: And as to your point about steam, let me quote, word for word, steam's customer support (emphasis mine):
On Steam, you have two names. Account name, and Community ID. Their system is set up to have both. your account name is locked forever, and your display name is not.
Minecraft, on the other hand, is not set up with two different names Thus, it is not possible at this time, but may be possible in the future, to change your account name. Now sit down, and be patient.
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Curse PremiumThat's the exact ****ing point. Wow. Are people retarded? Can you not read?
Firstly, it says right on the very website itself that NOTCH READS THIS FORUM.
Secondly, I initially started the thread just to ask if you can do it. Then I kept on it just as a means to talk about any progress or responses about the issue.
I obviously realize this is not customer service for Mojang Specifications. It's a matter of gathering information from others about any progress about the issue. Not to forget that it says, right on the main website, that Notch does read this forum. (In case you're stupid enough to forget where that is: http://minecraft.net/community.jsp )
Furthermore, if you did read the damn thread you would have seen that I, not only emailed that email (several times), but also twittered him, and sent email to his personal email.
**** sakes, learn to read before lecturing people. Stupid.
So then you understand how easy this could be to change.. If this simple were to be implemented, it would rectify this issue. You're completely right about what you're saying, I mentioned it only as a retort that "most companies do not offer it" which is very wrong.
Now that's fine. I've been patient since August. I think it is a little acceptable to be slightly irritated when people keep harping on ME when I HAVE been patient for MONTHS with NO RESPONSE.
~
You did get a response, and it was even from Notch himself. Just because you don't like the response doesn't mean that you didn't get one. The response was basically saying to keep waiting. Complaining more and more and saying that Notch's answer was
Will not help you. Now continue to be patient and wait for this feature to be implemented. The less time you spend poking Notch with a stick and telling him to hurry up, the more time he has to actually do the work.
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Curse PremiumAgain, if you read the thread, I am judging that as a rather simple response in a chat log which I have no source too except for someones quotation. I have not actually seen it sourced directly from Notch himself.
I am not fervently sitting in my chair throbbing for my name to change. Give me a break, there's much better things to do in life than worry about what my name appears as, and trust me, I am worrying about them a lot more. I find it more amusing that some idiot tries ridiculously hard to try and put me in my place when I justifiably say that I am receiving pretty lousy customer service (which we are, undendiably).
After September, I have only sent 2 emails so far and 2 twitter messages. I would say that that is pretty damn modest, reasonable, and patient. Just how long would you wait until you got a little upset? You can go ahead and check the date of the original post. That was a week or so AFTER I sent my initial emails. How confident do you think I am in ever getting this issue resolved? Not. So please stop being a pretentious jackass jumping on a thread trying to be an asshole for no reason.
~
Ability to change display name please!
Ta.
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Curse PremiumYes, thank you.
I simply hope that it changes as "at the moment" implies that it will later.. Reasonable to expect/hope?
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