I am considering buying an Australian Cube Host server. I'm trying to test the Australian servers but the test IP for the Australian Server is not working. Could this please be fixed so I can test my ping?
Also,
Does CubedHost allow FTP access and full console access (as in, the console shows everything, not just the commands you type in?). Does CubedHost have SSH connection?
EDIT: I'm trying to apply promotional codes to the Australian Minecraft server package (i.e., generikb, juicetra, MCFORUM, RETAILMENOT, and more) but all of them say
The promotion code you entered has been applied to your cart but no items qualify for the discount yet - please check the promotion terms
why is this?
Hi!
Our demo (demo.sy.au.mc.cubedhost.org) is currently on Minecraft 1.7.2. If you're having troubles connecting otherwise, please feel free to drop by our live chat or support tickets and we'll be happy to lend a hand in resolving the problem.
In regards to the coupon codes, our AU location currently is priced as low as we can go, and thus the quarterly/semi-annual discounts are the only discounts we can provide there at this time. We may be able to change this soon, but currently there's no way to apply a discount to an AU based server.
We're please to announce that we have dropped our prices on nearly all Minecraft servers - pemanently!
Here at CubedHost, we're committed to providing the best possible quality Minecraft hosting out there and while we do offer a lot of free features that other hosts don't, we know how important it is to stay affordable. That's why, starting tonight, our plans are now priced at $14 per GB across all of our locations, excluding Australia. In addition, we also added a new 768MB plan! This option is perfect for those who need a bit more than 512MB but don't want to break the bank with a 1GB server!
So - if you're looking to start up a new Minecraft server, now is the perfect time! With these new low prices, you can start a small 512MB private server for just $7 per month. Looking for something bigger? We offer plans with up to 8GB of RAM, plus recurring discounts on bulk purchases.
Already have a Minecraft server with us? Now is a great time to add another! We fully support BungeeCord straight from our control panel. Create a sprawling Minecraft network, complete with a hub and any other servers you want! If that's not your type of thing and you just want to take advantage of our new prices, submit a ticket and we can adjust your exisiting services.
Did you know that we support all FTB and Technic packs? It's true - virtually any modpack will work on our servers, and guess what? We'll install it for you, for free. That's zero hassle on your part, all you have to do is submit a ticket and tell us which pack you want. Want to install it yourself? Our panel is stocked with MCPC+, just waiting for you to use it!
As always, feel free to hop on our live chat or submit a ticket to our sales team if you have any questions.
I don't normally do reviews but CubedHost has been so amazing to me I decided I should. I have used CubedHost for about 9 months now and use them for 2 Minecraft PC servers, 1 Website, 1 domain name, 1 Minecraft PE server, and 2 teamspeak servers. They have been fantastic the whole time! When ever I have an issue I open a support ticket and they are helping me within 3 hours, no matter what time of day. They have the best customer service from any company I have ever worked with. I have considered going to a little cheaper hosting but for an extra $1 or $2 per month I know I have the best support I can get. I HIGHLY recommend them.
Caleb, weathergeek96
Use my coupon code WG96 for 15% off first month on a Minecraft, voice server, or web hosting!
... because Customer Service really isn't their thing.
How long is that you've gone without a reply? A month?
Hi Paw,
Customer service and marketing/HR are a bit different. Our support team works extremely hard and I can proudly say that 90% of all requests are answered within 1 hour or less. We have zero support requests that go longer than 12 hours without a reply and less than 1% go more than 6 hours.
We've been doing a lot of reorganizing here at CubedHost, focusing on improving our features, service, and especially our support. As such, some aspects are neglected - case in point, our Minecraft Forum thread. In any case, MCF has never been an outlet for formal support inquiries. You can always reach us on Twitter or at [email protected] for emergencies, such as when our website is offline.
Now in regards to the website downtime - we had to perform an emergency maintenance on our primary web server during the early morning hours due to unforeseen circumstances. Due to the situation we were put in, it left us little time to send out a formal notification or tend to social media; our primary concern was bringing the site back online as soon as possible. Any of our long-time customers can vouch that we always provide adequate notification prior to scheduled maintenances and we are working constantly to keep out customers in the loop via social media and/or email.
In the time since this incident, we have implemented a CDN to speed up page load times and overall site availability, as well as provide a better experience for customers around the world.
On a side note, we have somewhat stepped away from MCF in general due to an immense influx of new MC hosting companies being added. This effectively makes our post less and less useful as both an advertising and news outlet. As such, we recommend watching our Twitter or blog for updates.
If you have any questions, please feel free to contact me personally via email.
Regards,
Justin Head
Owner / Chief Operating Officer [email protected]
BEST server host out there! I run a 2 GB server for just $16 a month with 30 plugins and NO lag. It's fast, powerful and simple. You can easily change the JAR from Craftbukkit 1.7.4 to FTB Ultimate 1.6 with a single click. They have VERY fast costumer service and their live chat is usually on! These guys helped me out so much, I really owe them a thanks!
Fantastic host. I recently moved from another host to CubedHost, and I've never looked back. Currently, I am running a 32gb dedicated server with CubedHost, for a low price. Tickets in my previous host were answered in about 24-30 hours, while CubedHost replies to my tickets within 10~ minutes. Best host ever, choose CubedHost! By the way, special thanks to Justin Head
Fantastic host. I recently moved from another host to CubedHost, and I I've never looked back. Currently, I am running a 32gb dedicated server with CubedHost, for a low price. Tickets in my previous host were answered in about 24-30 hours, while CubedHost replies to my tickets within 10~ minutes. Best host ever, choose CubedHost! By the way, special thanks to Justin Head
BEST server host out there! I run a 2 GB server for just $16 a month with 30 plugins and NO lag. It's fast, powerful and simple. You can easily change the JAR from Craftbukkit 1.7.4 to FTB Ultimate 1.6 with a single click. They have VERY fast costumer service and their live chat is usually on! These guys helped me out so much, I really owe them a thanks!
Glad to hear you guys are enjoying the service
Let us know if you need anything! As Kait18 pointed out, our response times are generally fairly fast, and we're always happy to help.
With prices as low as $4/GB, automated remote backups, one-click modpack installation, and more, you can't go wrong! We provide 24/7 support and offer 7 global locations for Minecraft servers, DDoS mitigation, a fully-featured Multicraft control panel, and many other awesome features.
If you have any questions, please feel free to drop by our live chat or submit a support ticket.
This promotion applies to the first month on monthly Minecraft server plans and is valid through March 31st. Existing customers can take advantage by purchasing additional servers or placing an upgrade order with the promo code 'SPRINGBREAK'. Other services are covered under this promotion as well, including: TeamSpeak 3 servers, Mumble servers, web hosting plans, and some Minecraft server addons.
Amazing service, all-out hands-down best server host ever!!!
"Bill" has been helping me for as long as my server has been up! In the past 2 weeks I sent in about 3-4 tickets, and he did them, fast, struggle free! Great guy, Great host, Great Prices!!
Amazing service, all-out hands-down best server host ever!!!
"Bill" has been helping me for as long as my server has been up! In the past 2 weeks I sent in about 3-4 tickets, and he did them, fast, struggle free! Great guy, Great host, Great Prices!!
Glad to hear I could be of help!
Let us know if you need any other assistance, as always, we're always happy to help (clearly).
Someone wanna explain this to me? It says $6/GB everywhere but when I'm trying to buy one month it says $14.
Hi there.
Sorry for any confusion, there's still some work being done in terms of showing the differences between some of our plans on our website, as we only recently introduced the Budget Minecraft plans (which is what you're referring to with the starting at $6/GB per month).
Our budget plans can be found here - https://cubedhost.com/budget
These plans start at 512MB for $4, 768MB for $6, 1GB for $8, etc. There are more savings with the higher amount of RAM you purchase. For example, 8 - 12GB is priced at $6/GB.
If you have any questions or concerns, feel free to drop by our live chat, as you'll receive a much faster response there.
Very nice host! Nice support and No downtime! Its worth your money
Uptime: 10/10
Support: 9/10
Price: 8/10
Website: 10/10 (I like clean websites )
Thanks for the kind words! Any suggestions on ways we can improve?
Our awesome support is something we really pride ourselves on. Anything we can do to turn that into a 10?
We certainly appreciate you hosting your server with CubedHost.
Regards,
Cameron Black
Senior Support Staff
CubedHost, LLC
It has been two months since I've been using CubedHost, I have a dedicated server in which I run my Minecraft Server. There has been no Downtime, I am given a great price for it, and the support is truly amazing. Special thanks to Justin Head and Neil Farrington!
It has been two months since I've been using CubedHost, I have a dedicated server in which I run my Minecraft Server. There has been no Downtime, I am given a great price for it, and the support is truly amazing. Special thanks to Justin Head and Neil Farrington!
Hi Kait18!
We're glad to hear that you're enjoying your service at CubedHost. We certainly love hearing that our clients are satisfied.
If there's every anything we can do for you, please don't hesitate to reach out to us.
Regards,
Cameron Black
Senior Support Staff
CubedHost, LLC
Customer service and marketing/HR are a bit different. Our support team works extremely hard and I can proudly say that 90% of all requests are answered within 1 hour or less. We have zero support requests that go longer than 12 hours without a reply and less than 1% go more than 6 hours.
This I can say is very much true. One of the things I like the best about CubedHost, is their fast and high quality support. Far better, and faster, than any other host I've ever used.
They're a bit more expensive than some hosts, however, for the little extra money, it's definitely worth the higher quality of their servers, as well as the flawless support. Besides, they seem to have the budget servers now, as well. Honestly though, I haven't been able to find the differences between their regular and their budget servers, it's not very obvious on their website exactly what is different.
I've been using them for about 3 months now, hosting servers in US, UK and Amsterdam. I'm glad to say that I've had 0% downtime (from their side) on my servers using them. Servers work flawlessly and like expected. Whenever I've had problems not really related to them, they've still been happy to help me. As said, great support.
They also offer domains and webhosting. Their domains and webhosting is a little more expensive than from other providers, but I like having all my services in one place. I own 2 domains, and webhosting. The domains works just like expected. The webhosting I can't say much about, as I'm only using it for a MySQL database. I must say the cpanel is a bit old and clunky, however. But, imo, worth every cent.
Seeing as they've been the best host I've used, by far, I've just bought a dedicated server from them as well. Still waiting for the setup (been ~1 hour), but I'm sure it'll work great!
I highly recommend using CubedHost.
EDIT;
An update regarding my dedicated server order. After about an hour, I received this in a email:
Hi Linus,
First and foremost, thank you for your dedicated server order. We have received your order and will be passing the order on to our datacenter as soon as possible. Once we receive access to the server, we will setup any necessary software, and then turn over access to you.
There's nothing more you need to do on your end - simply await login details via email, and we will keep you updated with any necessary information. Dedicated server delivery time is generally between 24-72 hours, depending on hardware availability.
You have selected Multicraft (Unlicensed) to be installed on your server. We will install Multicraft and have it all ready for you; however, it is limited to a single 10-slot server when used without a license. As such, you will need to purchase one here:http://multicraft.org/site/page?view=pricing If you purchase a license and would like for us to install it for you, just provide us with the key via this ticket.
As I'm not in a hurry, the 24-72 hour delivery time is perfectly okay, and understandable. However, I feel this should be noted on the website. Maybe it is, but it's certainly not obvious enough.
And, regarding the Multicraft panel, which I paid an extra $5 for, I feel the fact that you have to purchase a multicraft licence should also be made more obvious. Especially since there's a 10 player limit, and when purchasing a 8GB dedicated server, you're obviously planning on having more players than that.
However, I do not at all feel dissatisfied. I feel this is fair and understandable, so I'm not complaining. Just saying that these facts should be made more obvious on the website
Hi!
Our demo (demo.sy.au.mc.cubedhost.org) is currently on Minecraft 1.7.2. If you're having troubles connecting otherwise, please feel free to drop by our live chat or support tickets and we'll be happy to lend a hand in resolving the problem.
In regards to the coupon codes, our AU location currently is priced as low as we can go, and thus the quarterly/semi-annual discounts are the only discounts we can provide there at this time. We may be able to change this soon, but currently there's no way to apply a discount to an AU based server.
We're please to announce that we have dropped our prices on nearly all Minecraft servers - pemanently!
Here at CubedHost, we're committed to providing the best possible quality Minecraft hosting out there and while we do offer a lot of free features that other hosts don't, we know how important it is to stay affordable. That's why, starting tonight, our plans are now priced at $14 per GB across all of our locations, excluding Australia. In addition, we also added a new 768MB plan! This option is perfect for those who need a bit more than 512MB but don't want to break the bank with a 1GB server!
So - if you're looking to start up a new Minecraft server, now is the perfect time! With these new low prices, you can start a small 512MB private server for just $7 per month. Looking for something bigger? We offer plans with up to 8GB of RAM, plus recurring discounts on bulk purchases.
Interested? Check out our Minecraft servers today!
Already have a Minecraft server with us? Now is a great time to add another! We fully support BungeeCord straight from our control panel. Create a sprawling Minecraft network, complete with a hub and any other servers you want! If that's not your type of thing and you just want to take advantage of our new prices, submit a ticket and we can adjust your exisiting services.
Did you know that we support all FTB and Technic packs? It's true - virtually any modpack will work on our servers, and guess what? We'll install it for you, for free. That's zero hassle on your part, all you have to do is submit a ticket and tell us which pack you want. Want to install it yourself? Our panel is stocked with MCPC+, just waiting for you to use it!
As always, feel free to hop on our live chat or submit a ticket to our sales team if you have any questions.
Have a great day!
- The CubedHost Team
Caleb, weathergeek96
Use my coupon code WG96 for 15% off first month on a Minecraft, voice server, or web hosting!
Hi Paw,
Customer service and marketing/HR are a bit different. Our support team works extremely hard and I can proudly say that 90% of all requests are answered within 1 hour or less. We have zero support requests that go longer than 12 hours without a reply and less than 1% go more than 6 hours.
We've been doing a lot of reorganizing here at CubedHost, focusing on improving our features, service, and especially our support. As such, some aspects are neglected - case in point, our Minecraft Forum thread. In any case, MCF has never been an outlet for formal support inquiries. You can always reach us on Twitter or at [email protected] for emergencies, such as when our website is offline.
Now in regards to the website downtime - we had to perform an emergency maintenance on our primary web server during the early morning hours due to unforeseen circumstances. Due to the situation we were put in, it left us little time to send out a formal notification or tend to social media; our primary concern was bringing the site back online as soon as possible. Any of our long-time customers can vouch that we always provide adequate notification prior to scheduled maintenances and we are working constantly to keep out customers in the loop via social media and/or email.
In the time since this incident, we have implemented a CDN to speed up page load times and overall site availability, as well as provide a better experience for customers around the world.
On a side note, we have somewhat stepped away from MCF in general due to an immense influx of new MC hosting companies being added. This effectively makes our post less and less useful as both an advertising and news outlet. As such, we recommend watching our Twitter or blog for updates.
If you have any questions, please feel free to contact me personally via email.
Regards,
Justin Head
Owner / Chief Operating Officer
[email protected]
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Curse PremiumGlad to hear you guys are enjoying the service
Let us know if you need anything! As Kait18 pointed out, our response times are generally fairly fast, and we're always happy to help.
Regards,
Bill Ewing
Yes! We have Pixelmon 2 and 3 available right from our control panel.
-----
With prices as low as $4/GB, automated remote backups, one-click modpack installation, and more, you can't go wrong! We provide 24/7 support and offer 7 global locations for Minecraft servers, DDoS mitigation, a fully-featured Multicraft control panel, and many other awesome features.
If you have any questions, please feel free to drop by our live chat or submit a support ticket.
Follow us on Twitter for news, updates, and giveaways: https://twitter.com/cubedhost
Have a great day!
<3 The CubedHost Team
"Bill" has been helping me for as long as my server has been up! In the past 2 weeks I sent in about 3-4 tickets, and he did them, fast, struggle free! Great guy, Great host, Great Prices!!
Let us know if you need any other assistance, as always, we're always happy to help (clearly).
Regards,
Bill Ewing
Hi there.
Sorry for any confusion, there's still some work being done in terms of showing the differences between some of our plans on our website, as we only recently introduced the Budget Minecraft plans (which is what you're referring to with the starting at $6/GB per month).
Our budget plans can be found here - https://cubedhost.com/budget
These plans start at 512MB for $4, 768MB for $6, 1GB for $8, etc. There are more savings with the higher amount of RAM you purchase. For example, 8 - 12GB is priced at $6/GB.
If you have any questions or concerns, feel free to drop by our live chat, as you'll receive a much faster response there.
Regards,
Bill Ewing
Uptime: 10/10
Support: 9/10
Price: 8/10
Website: 10/10 (I like clean websites
Thanks for the kind words! Any suggestions on ways we can improve?
Our awesome support is something we really pride ourselves on. Anything we can do to turn that into a 10?
We certainly appreciate you hosting your server with CubedHost.
Regards,
Cameron Black
Senior Support Staff
CubedHost, LLC
-
View User Profile
-
View Posts
-
Send Message
Curse PremiumHi Kait18!
We're glad to hear that you're enjoying your service at CubedHost. We certainly love hearing that our clients are satisfied.
If there's every anything we can do for you, please don't hesitate to reach out to us.
Regards,
Cameron Black
Senior Support Staff
CubedHost, LLC
This I can say is very much true. One of the things I like the best about CubedHost, is their fast and high quality support. Far better, and faster, than any other host I've ever used.
They're a bit more expensive than some hosts, however, for the little extra money, it's definitely worth the higher quality of their servers, as well as the flawless support. Besides, they seem to have the budget servers now, as well. Honestly though, I haven't been able to find the differences between their regular and their budget servers, it's not very obvious on their website exactly what is different.
I've been using them for about 3 months now, hosting servers in US, UK and Amsterdam. I'm glad to say that I've had 0% downtime (from their side) on my servers using them. Servers work flawlessly and like expected. Whenever I've had problems not really related to them, they've still been happy to help me. As said, great support.
They also offer domains and webhosting. Their domains and webhosting is a little more expensive than from other providers, but I like having all my services in one place. I own 2 domains, and webhosting. The domains works just like expected. The webhosting I can't say much about, as I'm only using it for a MySQL database. I must say the cpanel is a bit old and clunky, however. But, imo, worth every cent.
Seeing as they've been the best host I've used, by far, I've just bought a dedicated server from them as well. Still waiting for the setup (been ~1 hour), but I'm sure it'll work great!
I highly recommend using CubedHost.
EDIT;
An update regarding my dedicated server order. After about an hour, I received this in a email:
As I'm not in a hurry, the 24-72 hour delivery time is perfectly okay, and understandable. However, I feel this should be noted on the website. Maybe it is, but it's certainly not obvious enough.
And, regarding the Multicraft panel, which I paid an extra $5 for, I feel the fact that you have to purchase a multicraft licence should also be made more obvious. Especially since there's a 10 player limit, and when purchasing a 8GB dedicated server, you're obviously planning on having more players than that.
However, I do not at all feel dissatisfied. I feel this is fair and understandable, so I'm not complaining. Just saying that these facts should be made more obvious on the website
One person is a murderer with a knife,
who is trying to secretly kill off the other players.