Jump to content

  • Curse Sites
Become a Premium Member! Help
Latest News Article

Can't get email verified


  • Please log in to reply
13 replies to this topic

#1

swallowtail23

Posted 17 December 2011 - 12:22 PM

My 9 year old has been standing next to me most of the day with her $ in her hand, as I have been trying to set up her account. We registered a name, and put her email address in. It said 'you'll get an email to verify the account'. It has not arrived, now 14 hours later. It's not in spam, and as I run the email server I can see that the minecraft email server has not even tried to contact us. Later in the day I tried resetting her password via the email process, and that worked - email received, password reset link works, but still won't let her login as it says her email address is not verified. Try to go to resend verification email but looks like that has time limits on it - what use is a resend verification function if it won't resend??? Eventually must have passed its time delay restriction and it appeared to let us resend the email verification request. But nothing. No email, no contact from the minecraft email server at all. I know we used the correct email address as it sent the password reset fine.

How do I actually get this account setup? Have not had this trouble before, and this is the family's fourth minecraft account. I have one very disappointed little girl wanting to know if she can play yet..... Help please!

Register or log in to remove.

#2

CruciatusCurse
  • Location: Putrajaya, WP, Malaysia

Posted 17 December 2011 - 12:32 PM

This is my fourth posting attempt, crashed at first three. Its having problems, the Forums' server. It always crash, sigh.

Posted Image


#3

swallowtail23

Posted 18 December 2011 - 10:04 PM

Bump - still nothing on this. Anyone any ideas?

#4

Bakugo
    Bakugo

    Void Walker

  • Members
  • 1686 posts
  • Location: Hollow Shades
  • Minecraft: bakugo

Posted 18 December 2011 - 10:28 PM

Check your spam folder. Other than that, I have no idea.

Also i think the minecraft.net servers are kinda screwed up right now, why not wait awhile?

Posted Image


#5

swallowtail23

Posted 21 December 2011 - 10:38 PM

Thanks... Kinda... :)

In my first post I said its not in spam, and that my email server had not received any contact.  It's now been 5 days and we still have not received any verify email.

Is there any official support? I thought this game was supposed to be 'releaasd' now?  All I seem to read is community comments that the servers are stuffed, without any official support from anyone for people who are actually trying to buy the game.

#6

zonkzonkzonk

Posted 25 December 2011 - 08:11 PM

Bumping this thread because I am having the exact same problem. I purchased the game as a Christmas gift for my little brother and we have been waiting all day for a confirmation email. We tried getting the email re-sent and it said that the email was already sent, so it will not send again. Does anyone know if there is a work-around for this? Very frustrating... I feel a bit cheated here.

Edit: Before anyone says anything, we made a new email address specifically for the minecraft account and, no, there is nothing in the spam folder. The email was simply not received.

#7

Donland
    Donland

    Carpenter

  • Members
  • 66 posts
  • Location: London
  • Minecraft: Donland

Posted 25 December 2011 - 10:56 PM

Long story short, a lot of people buying Minecraft for Christmas all together has put a lot of strain on the http://minecraft.net servers. Wait at least 48 hours before getting it re-sent because adding more emails does not solve the problem.
Posted Image - Managing Director
Email: [email protected] ; Skype: srbulov.ivan

#8

swallowtail23

Posted 28 December 2011 - 07:59 AM

View PostDonland, on 25 December 2011 - 10:56 PM, said:

Long story short, a lot of people buying Minecraft for Christmas all together has put a lot of strain on the http://minecraft.net servers. Wait at least 48 hours before getting it re-sent because adding more emails does not solve the problem.

So where did this info come from? I have received no responses to emails that I have sent at all. Where is your source for the inside info? :-)

#9

ZeroTheSavior

Posted 01 January 2012 - 02:03 AM

Yeah, I'm trying to buy minecraft (Only so I can use mods, lol) and no email. I'm kinda bummed right now...
My Minecraft account is MarioSegaFreak!

#10

swallowtail23

Posted 02 January 2012 - 11:51 AM

I've now tried about 4 times over two weeks, and have had no response to any of the verify email requests.  Yet bizarrely I can reset the username's password.

I have emailed them and have not had any response at all.  

Very frustrating.

#11

zoe_2308
    zoe_2308

    Out of the Water

  • Members
  • 9 posts
  • Location: Switzerland
  • Minecraft: zozo2308

Posted 10 January 2012 - 04:15 PM

I have the same problem here. I've been waiting for 5 days now and still haven't gotten anything.
I am so impatient to play I can't sleep, it is really bad!
I hope the servers get fixed up soon because I am dying over here! :(

I heard someone got the e-mail 4 days after it said it sent it to him, but I haven't gotten anything.
I hope the Minecraft creators are reading this because all these e-mail problems aren't going to get them very many buyers.

#12

ParkerVR
  • Minecraft: Ezfamours

Posted 28 January 2012 - 07:23 PM

Just tweet Jeb.
Hopefully he will read your message.

#13

TheAndrew841

Posted 13 April 2012 - 02:00 AM

I have the same problem and I can't change the email or get the old one verified

#14

Ket_Zek
    Ket_Zek

    Carpenter

  • Members
  • 45 posts

Posted 03 May 2012 - 02:05 AM

View PostTheAndrew841, on 13 April 2012 - 02:00 AM, said:

I have the same problem and I can't change the email or get the old one verified
Same problem, not receiving a verification email after buying a gift code for the new account... what a ripofff