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[turtleboyrocks]

Hey everyone,

I recently purchased a new Sony Vaio laptop. Here are the specs:

2nd Generation Intel Core i5 processor
AMD Radeon HD 6470M
Intel HD Graphics Family

Here is the product name if you want to look up any other specs: vpcse13fxb

Five minutes into playing Minecraft, the game freezes and the screen goes black. It reappears white and in the bottom right corner it displays the message " Your display Driver has stopped responding but has sucessfully recovered." I then must forcefully quit Minecraft. I have uninstalled and updated my display driver, but to no avail. Any ideas how to fix this? I would greatly appreciate any help.

[kavila]

I'd like to bump this thread. I've got the same specs (AMD Radeon, Sony Vaio) and the same crash (seems to happen when I chop down a tree). Sometimes Minecraft crashes (exactly as the previous poster has said), sometimes it's a BSoD, but the display driver is always referred to.

Of course everything (Java, driver) is up to date. Still it crashes!

[DeclaredBrim]

This also Happens to me! I dont know my specs, But it seems to happen at Random! Same message, But randomly, could be hours in. one time I thought it was because It spawned like, 5 ghasts in one area in the nether, But just happened again when I was just Building my fortress.

[opcow4]

Hello, same problem.

Uninstalled and reinstalled drivers, minecraft, java. Got latest versions. Tried playing in compatability modes. Playing on an HP Probook, with an ati radeon hd 540v. It's a bummer though, the game worked alright on my old mac powerbook (just a little choppy).

[quinn50]

proply because intel graphics intel is good at processors not graphics

[Defakto227]

Typically an issue like this is because of overheating hardware, failing hardware, or bad drivers.

[dabtech]

Really its AMD, the HD graphic card version, cause every single person i know with the HD graphic card with or without minecraft has this issue showing up, the Driver update via Steam if you have steam, and well everyone should, fixes it.... or at least it did for me. dont know for how long, but yeah its not just minecraft, i can be surfing the web and my drivers fail, watching movies , playing any number of games, reading a book via my digital collection.. its just the amd Drivers suck , and i mean seriously suck. atleast for the HD cards right now. seems limited to a select few of the HD cards.

[opcow4]

Yeah, I guess I've had stability problems outside of minecraft too, just got the computer. Steam says I'm up to date so I'm pretty much SOL huh? Probably shouldn't bother paying for anymore games. Thanks for the help anyways.

[turtleboyrocks]

I guess all we can do is wait. Maybe AMD will release an update that will take care of the problem. Oh well. But if anyone has ANY idea about how to fix it I would gladly test it out.

[kylslyk]

OK. I had this problem with portal 2 and to fix it I would do this (I assume you have Windows 7):

1.Right click on the EXE file (not any shortcuts) and choose Properties.
2.In Compatibility, I would check the box marked Run this program in compatibility mode for: and pick any one of the XP or Vista service packs.
3.Then try running it.
If it doesn't work, uncheck the box i previously told you to check. Sorry, I don't know what to say.
If it does, then go on.
4.Every time you want to open minecraft, you will have to change the compatibility mode settings to a different XP or Vista service pack. It doesn't matter which one, as long as it's not the one you played minecraft in the very last time.


Hope this helps!

[TheCanadianGamer]

I Have the EXACT same problem, and i think i know how to fix it.

All you SHOULD have to do is update your drivers, but of course sony didnt make it that easy, and you need to get it from their site, NOT ATI's site.

even then it may not work, because Sony, much like a mod maker for minecraft, has to release their own version of the driver, which could take a while after ATI releases theirs.

Until then, if your VAIO has a switch on it that can switch to Integrated graphics (the intel one) use it. it should have STAMINA/SPEED written as the "options". it should get minecraft running until sony stops being lazy.

EDIT: I just updated my drivers for the ATI card through sony, and I still have the same problem. Well, i hope i at least showed where to go to find the fix! (when its out...)

quinn50, on 20 December 2011 - 05:33 AM, said:

proply because intel graphics intel is good at processors not graphics

Sony Vaios have two graphics cards, the Intel one AND a dedicated ATI one, the problem is not with the Intel chip, its with the ATI one. (in fact, the Intel one works perfectly)

[turtleboyrocks]

TheCanadianGamer, on 08 January 2012 - 10:15 PM, said:

I Have the EXACT same problem, and i think i know how to fix it.

All you SHOULD have to do is update your drivers, but of course sony didnt make it that easy, and you need to get it from their site, NOT ATI's site.

even then it may not work, because Sony, much like a mod maker for minecraft, has to release their own version of the driver, which could take a while after ATI releases theirs.

Until then, if your VAIO has a switch on it that can switch to Integrated graphics (the intel one) use it. it should have STAMINA/SPEED written as the "options". it should get minecraft running until sony stops being lazy.

EDIT: I just updated my drivers for the ATI card through sony, and I still have the same problem. Well, i hope i at least showed where to go to find the fix! (when its out...)



Sony Vaios have two graphics cards, the Intel one AND a dedicated ATI one, the problem is not with the Intel chip, its with the ATI one. (in fact, the Intel one works perfectly)

Thank you! I will test this out. I think this would fix the problem, but I'm not sure how well Minecraft would run. Hopefully Sony will release an update soon. Thanks again!
P.S. If an update is released by Sony, anyone please post about it on this thread.

[AngelzxCriss]

turtleboyrocks, on 27 November 2011 - 06:47 PM, said:

Hey everyone,

I recently purchased a new Sony Vaio laptop. Here are the specs:

2nd Generation Intel Core i5 processor
AMD Radeon HD 6470M
Intel HD Graphics Family

Here is the product name if you want to look up any other specs: vpcse13fxb

Five minutes into playing Minecraft, the game freezes and the screen goes black. It reappears white and in the bottom right corner it displays the message " Your display Driver has stopped responding but has sucessfully recovered." I then must forcefully quit Minecraft. I have uninstalled and updated my display driver, but to no avail. Any ideas how to fix this? I would greatly appreciate any help.

Hey i also have a sony vaio laptop. i also have the same problem
but now its fixed. idk how :l

[turtleboyrocks]

AngelzxCriss, on 11 January 2012 - 11:00 AM, said:

Hey i also have a sony vaio laptop. i also have the same problem
but now its fixed. idk how :l

Are you sure you did not tweak any of your computer's settings? I am still having the same problem.

[jlariviere]

I have a Sony Vaio S, AMD Radeon HD 6630, crashes like everybody else.
The graphics card is up to date, java is up to date, minecraft is up to date, windows is up to date.

[AmandaEigenbrodt]

I have the same laptop and same specs as the rest of you, have tried everything in this thread, and many others- still no fix. Help!!

[iReight]

turtleboyrocks, on 27 November 2011 - 06:47 PM, said:

Hey everyone,

I recently purchased a new Sony Vaio laptop. Here are the specs:

2nd Generation Intel Core i5 processor
AMD Radeon HD 6470M
Intel HD Graphics Family

Here is the product name if you want to look up any other specs: vpcse13fxb

Five minutes into playing Minecraft, the game freezes and the screen goes black. It reappears white and in the bottom right corner it displays the message " Your display Driver has stopped responding but has sucessfully recovered." I then must forcefully quit Minecraft. I have uninstalled and updated my display driver, but to no avail. Any ideas how to fix this? I would greatly appreciate any help.

Hello,

I have exact the same specifications like turtleboyrocks, and also the same problem. Off course I tried to reinstall/update my (AMD)drivers and Java.

Too bad there is still no solution/fix for this problem because it looks like there are many people having this issue on their VAIO laptop.

I hope that someone might find a solution or something.

iReight

[Svyx]

Well I just wasted 30 min with live chat support trying to just get them to forward this problem to the the guys that update the drivers and whatnot. I bought a sony vaio sa a few days ago and I'm having the same problem with mc. Here's the chatlog, I swear, it's like talking to a robot. I can only hope they'll actually fix it.

1:07 PM Connecting...
1:07 PM Connected. A support representative will be with you shortly.
1:08 PM Support session established with Wallace - (C4EV).
1:08 PM Wallace - (C4EV):
Hi. Welcome to Sony Online Support. My name is Wallace. Please allow me a moment to review your concern.
1:08 PM Customer:
Hello
1:09 PM Wallace - (C4EV):
Thanks for waiting. I'm sorry that the windows crashes while playing the gmaes. I'll be glad to assist you with this.
1:09 PM Customer:
ok thanks, It's a java based game called "minecraft"
1:10 PM Wallace - (C4EV):
Thanks for the information.
1:10 PM Customer:
It's quite a popular game and many other players using the sony vaio sa series are getting the same crashes, I just wanted to contact sony to let you guys know that a fix is needed
1:11 PM Customer:
Here's a forum board of the game about many other users having the same problem http://www.minecraft...ully-recovered/
1:12 PM Wallace - (C4EV):
Thanks for the information.
1:13 PM Wallace - (C4EV):
Please let me know if you have checked that the games are compatible with the graphics card of the computer.
1:15 PM Wallace - (C4EV):
I didn't receive any response from you. Are we still connected?
1:15 PM Customer:
It seems to work fine with the intel integrated graphics option, and the drivers of the hd radeon are updated, it's a simple java game with simple graphics
1:17 PM Wallace - (C4EV):
I understand that the Minicraft game is working fine with the Intel grphics card; is that correct?
1:17 PM Customer:
yes
1:18 PM Wallace - (C4EV):
Thanks for the confirmation.
1:19 PM Wallace - (C4EV):
Please let me know if the issue persists with using preinstalled game.
1:19 PM Customer:
ok, thanks
1:21 PM Wallace - (C4EV):
May I know if you are getting any error message while playing the game.
1:21 PM Customer:
I either get "Your display Driver has stopped responding but has sucessfully recovered" or the bsod
1:22 PM Customer:
The game works fine and suddenly crashes, giving me either of those messages
1:22 PM Wallace - (C4EV):
Thanks for the information.
1:24 PM Wallace - (C4EV):
Please let me know if you are getting any yellow exclamation mark under the video card category in the device manager window.
1:24 PM Customer:
no
1:25 PM Customer:
I don't get any other messages after it crashes
1:25 PM Wallace - (C4EV):
Thanks for the information.
1:26 PM Wallace - (C4EV):
Please wait while I check the information for you.
1:29 PM Wallace - (C4EV):
Thanks for waiting.
1:30 PM Customer:
no problem
1:30 PM Wallace - (C4EV):
In this case, I suggest that you to reinstall the graphics driver in the computer and check if the issue is resolved.
1:30 PM Wallace - (C4EV):
Let me assist you with this.
1:30 PM Wallace - (C4EV):
Are you using the pre-installed Windows 7 64-bit operating system in the computer?
1:32 PM Customer:
yes, I have tried reinstalling the graphics driver, many others are getting the same problem, is it possible for you to pass on this information to whoever updates the drivers?
1:33 PM Wallace - (C4EV):
Did you try to install the update of the driver to check if the issue is resolved?
1:33 PM Customer:
yes
1:35 PM Wallace - (C4EV):
I'm sorry that the games are not working in the computer as expected.
1:36 PM Wallace - (C4EV):
In this case, I suggest that you to contact the manufacturer of the game and check for the available options.
1:36 PM Customer:
ok
1:37 PM Wallace - (C4EV):
I'm sure they will assist you in this regard.
1:37 PM Customer:
ok
1:38 PM Wallace - (C4EV):
However, If you need further assistance you can get back to us using the same email-id.
1:38 PM Customer:
ok
1:38 PM Wallace - (C4EV):
We are available here 24/7.
1:39 PM Customer:
ok thanks
1:39 PM Wallace - (C4EV):
You are welcome.
1:39 PM Wallace - (C4EV):
It was a pleasure assisting you today.
1:39 PM Wallace - (C4EV):
Good-bye and thank you for contacting Sony Online support today.
1:39 PM Customer:
bye
1:40 PM Wallace - (C4EV):
Based on our conversation, this is the help you were looking for. If you need any additional information feel free to stop by our chat room again using the same email address. If you would like to be the first to know about our latest products and receive exclusive offers, please sign up for our newsletter:
1:40 PM Wallace - (C4EV) has sent a link: http://www.sonystyle...&XID=M:cs_email
1:40 PM Wallace - (C4EV) would like you to complete a brief Customer Survey. Open Customer Survey
1:40 PM Wallace - (C4EV) has ended the session.

[jlariviere]

Svyx, on 04 February 2012 - 09:49 PM, said:

...
1:40 PM Wallace - (C4EV):
Based on our conversation, this is the help you were looking for. If you need any additional information feel free to stop by our chat room again ...

sigh... nice...
Maybe it'll actually get passed on... maybe...

Thanks for trying!
Jeremie

[gerbil]

Quote

Here's the chatlog, I swear, it's like talking to a robot.

That is a bot, can't you tell? Perhaps you'd like to talk to Eliza about that?

"Why do you say it's like talking to a robot?"
"Do you often talk to robots?"
-- Eliza