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Scam Alert: Mynecraft.com


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#41

sydney
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Posted 18 November 2010 - 04:33 PM

I have something to say to all you people who apparently have nothing better to do in your life than try to figure out why Steve and Erin would be ripping you off. Well let me tell you I'm her sister and they  did nothing wrong life happens and how many of you have been by their side since Friday? Oh that's right none of you cause all you can do is bitch about your dam game. You shallow,selfish people make me absolutely sick God for bid something happens to you and your family ill be the first one to say who gives a shit about you and your family! You can all go to hell as far as I'm concerned I hope you all rot in hell.

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#42

Skully7780

Posted 18 November 2010 - 04:48 PM

sydney said:

I have something to say to all you people who apparently have nothing better to do in your life than try to figure out why Steve and Erin would be ripping you off. Well let me tell you I'm her sister and they  did nothing wrong life happens and how many of you have been by their side since Friday? Oh that's right none of you cause all you can do is bitch about your dam game. You shallow,selfish people make me absolutely sick God for bid something happens to you and your family ill be the first one to say who gives a shit about you and your family! You can all go to hell as far as I'm concerned I hope you all rot in hell.

Shame on you..

If you ran a business you have the obligation to tell people that your service is not running. They did do something wrong. Very wrong. Made a lot of people upset and made some even cry for their loss of time, effort and money.

Let me make this clear, we are not bitching about a game. we are bitching about TIME AND MONEY, both invaluable.

We have every right to track whoever down to resolve the issue. A simple message on the website or messageboard or twitter or ANYWHERE! would have Stopped this all from happening.. only one (or two) people you can blame, and its nobody here.

We had no idea that there were any issues going on and would have been -very- respectful if we had.

I guess your Steve is the center of the universe for you right now. But don't expect it to be for us. I ask that nobody contacts the family directly in the future.

#43

Mint Condition

Posted 18 November 2010 - 04:51 PM

Let's all take a step back here and get a little perspective, shall we?

First of all, Sydney, it's natural that people want to recover money and time.  Yes, it's over a game, but the reality is that some of these people have invested lots of time and at least some money into it.  Plus, it's the internet.  People get worked up all the time.  Don't repay anger with anger.

Now for those of you who are judging Steve and Erin, seriously, get a grip.  We all make mistakes, how would you want the world to react if your life fell apart?  You've lost (and maybe not even that) some bits on a computer somewhere... From what Erin is saying, she and her kids are facing a lot more loss and hardship than that.  And it seems like she's TRYING to do the right thing.  That burning sensation you should be feeling right now isn't anger, it's shame.  

Before you get all self righteous, not one of you is perfect.  Not one of you doesn't have something that if it got posted here you wouldn't be embarrassed by, so how about we bring the level of accusation down a notch and the compassion up some, 'kay?

Thanks, for listening.

#44

7_fender_7

Posted 18 November 2010 - 07:31 PM

Okay I have read this but found it a little confusing. What I want to know is is Mynecraft going to carry on taking money out my account every month? And was this once a genuine sight that did supply servers or has it just been one scam all along?

#45

Raziaar
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Posted 18 November 2010 - 07:49 PM

Let's get something straight here people. To the family member(s) coming to post in this thread...

Realize that if the story you explain is correct, only YOU know of it. None of us before this thread, for nearly the past week, knew anything about this. There was no indication whatsoever from Steve, Fitzy, any of the additional mynecraft support staff who were supposedly brought on to help out(whom i've never seen or dealt with... I don't even know if they exist).

No twitter messages were left. No mynecraft website updates were left. No support phone calls were being responded to. No e-mails were being answered, None of the avenues of communication that we had for mynecraft were operating.

Nobody outside of the mynecraft team knew what was going on because nobody had communicated with us.

It WASN'T just a case of breakdown in communication for a week, it was the fact that people were having their cards billed when they were not ready to receive charges, or weren't supposed to receive charges.

EMPHASIS: People were being charged unduly and inappropriately which is what spurred things on more than any breakdown in communication.



Also I have this to ask. Are we not supposed to have any suspicion of the story where Steve has been arrested and his bail set at over $300,000 with an indication that their "get out of jail free cards" have expired? That is ENTIRELY alarming and possibly pertinent to the situation here.

#46

Skully7780

Posted 18 November 2010 - 08:38 PM

7_fender_7 said:

Okay I have read this but found it a little confusing. What I want to know is is Mynecraft going to carry on taking money out my account every month? And was this once a genuine sight that did supply servers or has it just been one scam all along?

They had my server up for a while 4 days.

There were others that had longer than I, so yes it was legit for a while.

#47

Skully7780

Posted 18 November 2010 - 08:50 PM

Removed

#48

Skully7780

Posted 18 November 2010 - 09:16 PM

Seems I can't share info in the public domain..

Sorry forums!

anyway, I have proof the guy is currently arrested awaiting trial on check fraud and failure to appear. PM me for linkage.

#49

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Posted 18 November 2010 - 09:48 PM

sydney said:

I have something to say to all you people who apparently have nothing better to do in your life than try to figure out why Steve and Erin would be ripping you off.

THIS!

Whole company (two people, really) disappears, services stop, but continues to charge people money.
Quick search reveals that owner is in jail for check FRAUD and that wife is trying to bail him out, but they won't let her. More than likely because he has been charged with check fraud over 5 times before.

So either.

A)There is a huge misunderstanding, and everything will be fine, fixed, and refunded any minute now.
B)Owner is pulling yet another heist and his wife is an accomplice.

#50

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Posted 18 November 2010 - 09:58 PM

Raziaar said:

ftzy2487 said:

ke5aux said:

We really have no business about your personal life, aside using the clues you volunteer to the internet to find you and your husband, as the support requests go unanswered.

In this case I would suggest posting on the site  - Sorry, we have no resources to continue this for personal reasons. All accounts have been cancelled and will not be re-billed.

We volunteer nothing to the internet. Unfortunately it's all open for public viewing. So people go on with their assumptions. Me included, simply because I go by a nickname, so when I use my real name on Facebook I must be someone else.

Scotti chose to post my message to him on the forums, so now I suppose my troubles are open for public viewing anyway.

And well, I can't just let everyone assume that because we've had 4 different addresses in 4 years that we are just a family of con artists. We move when leases are up. End of story. These posts could still be visible when my children are adults, and there are only so many Hammerly's in the world.

But my statement was true. Billing is stopped. Refunds were made. That is that.

Never made any indication you were anybody else(unless they were completely fake names for everybody to begin with). I never once implied that Fitzy was some shady pseudoname. It just wasn't a real name I was able to find. I had to compare pictures of you on the facebook and on your myspace to determine it was actually you.

You know, if your situation is real I have great sympathy for you, but to be offended at the notion of people trying to mobilize and reverse the possibility of getting ripped off by yet another potential internet scammer is quite ridiculous.

During my research, I made indication to people not to harass your family. The whole intent behind the thing was to find out why the sudden drop in communication which coupled very poorly with a very poor service over the past month.

I was willing to accept that Steve was in way over his head, since he made indications that it was all incredibly rough going with all the new sales and stuff, and I figured if it wasn't a scam, the most likely possibility was that he simply bowed out to hide away from the pressures of operating the business. I mean, it was a LOT of effort that he had seemingly poured into the website, though in depth cons of a more extravagant degree are not unheard of.


If you wanted to avoid all of this, honestly... instead of hiding from all the calls and taking care of your family, you could have taken 1 minute or less to fire off a couple of twitters, or access the mynecraft site if you had Steve's credentials to explain the whole situation instead of leaving people to freak out over the situation.


A service WAS provided to me during the first month, legitimately, and I don't want to take that back. I have no intention of taking it back. It was a poor service, and I was completely understanding with Steve on it since we had a lot of great communication, but it was the second month being charged, before the bill date, when I was told I wouldn't be charged again until a later determined date is what threw me into overdrive. So I do await that refund for the second month's purchase on my account.
A tweet would of helped nothing. Let's be honest. I spoke with several people about what was going on before I gave up on communication for obvious reasons. And people were still convinced they were getting scammed. That's life. I understand to a point. But when I say it's a serious emergency we were dealing with, I wasn't going to give out specifics. So everyone assumed I was just making it all up.

#51

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Posted 19 November 2010 - 12:05 AM

ftzy2487 said:

A tweet would of helped nothing. Let's be honest. I spoke with several people about what was going on before I gave up on communication for obvious reasons. And people were still convinced they were getting scammed. That's life. I understand to a point. But when I say it's a serious emergency we were dealing with, I wasn't going to give out specifics. So everyone assumed I was just making it all up.

A tweet would have helped TREMENDOUSLY. I don't know where you're coming from that it wouldn't have helped. It's at least SOMETHING. Private communications indicate only to those people you've talked to... not 99% of your clients.


Steve also posted in a blog post/news post on mynecraft site that he had added some other support staff.

You had other support staff. Where were they?

I've never seen these people, I've never had any sort of communication with these people. As far as I knew, these people didn't even exist. I've only ever seen Fitzy and Steve online on the page to help with support, or responding to anything.

So really it's all baffling to me.

If this is all true and you can get people their maps back, refund them on the charges... props to you. But I'll have to wait and see. I mean me personally, i'm down $80 for everything. $40 for one month, $40 for the disputed month.

#52

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Posted 19 November 2010 - 12:35 AM

Raziaar said:

ftzy2487 said:

A tweet would of helped nothing. Let's be honest. I spoke with several people about what was going on before I gave up on communication for obvious reasons. And people were still convinced they were getting scammed. That's life. I understand to a point. But when I say it's a serious emergency we were dealing with, I wasn't going to give out specifics. So everyone assumed I was just making it all up.

A tweet would have helped TREMENDOUSLY. I don't know where you're coming from that it wouldn't have helped. It's at least SOMETHING. Private communications indicate only to those people you've talked to... not 99% of your clients.


Steve also posted in a blog post/news post on mynecraft site that he had added some other support staff.

You had other support staff. Where were they?

I've never seen these people, I've never had any sort of communication with these people. As far as I knew, these people didn't even exist. I've only ever seen Fitzy and Steve online on the page to help with support, or responding to anything.

So really it's all baffling to me.

If this is all true and you can get people their maps back, refund them on the charges... props to you. But I'll have to wait and see.
This.
Any sort of communication would have been extremely helpful if its not actually an attempt at a scam. I had not been able to access my server after the last update when you guys were supposedly working 'round the clock to get things up and running again. I received no responses to my attempts at communication during this period or since and then all of a sudden poof everything is completely gone. It seemed a little too elaborate and not worth the time investment for the money you would be getting out of it, however, stranger things have happened. Your response earlier about how your life is falling apart right now - while if true, does suck - comes off to me as trying to manipulate peoples emotions to earn their pity and not view you as "evil scammers".  All in all I feel I received 1 month of sub par service but for $10 what can be expected? The 2nd charge of $10 is complete bullshit as it came premature and right as all the shit was starting to hit the fan which reeks of a scam. Honestly its only $10 I'm not THAT pissed about losing $10. Yes it's pretty damn annoying but I'm more upset that my friend and I lost the hours of work put into my map over the last month and that I have to go through the hassle with my bank to dispute the charge. I'm not sitting around with good faith that you will refund the charge after what has transpired. That and the fact Steve is currently in jail and the charges he is in there for give me every reason to believe that you have no intention what so ever of refunding anyone's money and will make every attempt in the future to utilize the card information obtained via this scam.

#53

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Posted 19 November 2010 - 01:12 AM

How would notifying your customers of an issue NOT helped?

I signed up for my server on the 30th of October, and was just charged again on the 16th when everything goes black. How do you expect us to not feel like we're being scammed?

#54

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Posted 19 November 2010 - 02:39 AM

Skully7780 said:

Thats all well and good, but there are multiple people that worked over there. Someone should have updated us. I understand that its a lot of work, but when you leave for a week with no update...

mynecraft.com website is now down (thank god!)

I will be monitoring my CC statements closely and am still expecting a FULL refund.

Do you have any idea how many people your boy has pissed off?

Are the personal reasons your shutting down: "We made enough money now and we are at our limit to fudge the situation any longer?"

:D
Umm.. No. Our personal reasons were not about money and they've been stated on this forum already.

#55

ftzy2487
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Posted 19 November 2010 - 02:53 AM

Skully7780 said:

sydney said:

I have something to say to all you people who apparently have nothing better to do in your life than try to figure out why Steve and Erin would be ripping you off. Well let me tell you I'm her sister and they  did nothing wrong life happens and how many of you have been by their side since Friday? Oh that's right none of you cause all you can do is bitch about your dam game. You shallow,selfish people make me absolutely sick God for bid something happens to you and your family ill be the first one to say who gives a shit about you and your family! You can all go to hell as far as I'm concerned I hope you all rot in hell.

Shame on you..

If you ran a business you have the obligation to tell people that your service is not running. They did do something wrong. Very wrong. Made a lot of people upset and made some even cry for their loss of time, effort and money.

Let me make this clear, we are not bitching about a game. we are bitching about TIME AND MONEY, both invaluable.

We have every right to track whoever down to resolve the issue. A simple message on the website or messageboard or twitter or ANYWHERE! would have Stopped this all from happening.. only one (or two) people you can blame, and its nobody here.

We had no idea that there were any issues going on and would have been -very- respectful if we had.

I guess your Steve is the center of the universe for you right now. But don't expect it to be for us. I ask that nobody contacts the family directly in the future.
Listen, Sydney is my sister. I told her what was going on in the forums, adding to my already monumental stress. She rightfully came to my defense. Family comes first with us, always.

So no, not shame on her. Mynecraft.com is NOT my business. It's STEVE'S business. I helped where I could and did the best I could to always fill people in when Steve was working on things, and to assist in reboots or anything else I was capable of. I did this only because my job as a wife is to help my husband however I can. Sydney knows this is not my business and yet, everyone wants to condemn me for what's going on.

A message on Twitter would not have helped. Without going into great detail about what exactly our serious emergency was, no one would buy that. And the few people that emailed me got a response that said just that. And well, they obviously didn't believe me. Now with my whole story out there for the Minecraft world to see, some still don't believe me. People are going to believe what they want no matter what I say.

Steve is not the center of my universe, my children are. And I never said I expected him to be the center of your. I'm not exactly sure what you mean by that. There's nothing he can do. He's off the grid. Mynecraft is over. Done. I'll do my best to get your maps and refunds are being processed. Making him the center of your universe wouldn't make this situation any different. So.. Yeah I'm just unsure of what you were implying.

#56

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Posted 19 November 2010 - 02:58 AM

Mint Condition said:

Let's all take a step back here and get a little perspective, shall we?

First of all, Sydney, it's natural that people want to recover money and time.  Yes, it's over a game, but the reality is that some of these people have invested lots of time and at least some money into it.  Plus, it's the internet.  People get worked up all the time.  Don't repay anger with anger.

Now for those of you who are judging Steve and Erin, seriously, get a grip.  We all make mistakes, how would you want the world to react if your life fell apart?  You've lost (and maybe not even that) some bits on a computer somewhere... From what Erin is saying, she and her kids are facing a lot more loss and hardship than that.  And it seems like she's TRYING to do the right thing.  That burning sensation you should be feeling right now isn't anger, it's shame.  

Before you get all self righteous, not one of you is perfect.  Not one of you doesn't have something that if it got posted here you wouldn't be embarrassed by, so how about we bring the level of accusation down a notch and the compassion up some, 'kay?

Thanks, for listening.
Thank you.

And my sister is very upset that I'm being attacked, still, after I said I've issued refunds and am trying to get maps for everyone. Rightfully so. But people just keep going on about what horrible people we are and I should of focused on tweeting about this instead of figuring out how to get gas money to get my daughter her medicine. I'm quite frustrated about it too.

#57

ftzy2487
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Posted 19 November 2010 - 03:06 AM

7_fender_7 said:

Okay I have read this but found it a little confusing. What I want to know is is Mynecraft going to carry on taking money out my account every month? And was this once a genuine sight that did supply servers or has it just been one scam all along?
Oh my god.. Steve is in jail, therefore unable to continue with Mynecraft. He has no choice in the matter. It was never a scam. He worked his ass off 16 hours a day, everyday to keep things running as smoothly as possible. Billing has been canceled. There will be no more charges for anyone.

#58

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Posted 19 November 2010 - 03:16 AM

Raziaar said:

Let's get something straight here people. To the family member(s) coming to post in this thread...

Realize that if the story you explain is correct, only YOU know of it. None of us before this thread, for nearly the past week, knew anything about this. There was no indication whatsoever from Steve, Fitzy, any of the additional mynecraft support staff who were supposedly brought on to help out(whom i've never seen or dealt with... I don't even know if they exist).

No twitter messages were left. No mynecraft website updates were left. No support phone calls were being responded to. No e-mails were being answered, None of the avenues of communication that we had for mynecraft were operating.

Nobody outside of the mynecraft team knew what was going on because nobody had communicated with us.

It WASN'T just a case of breakdown in communication for a week, it was the fact that people were having their cards billed when they were not ready to receive charges, or weren't supposed to receive charges.

EMPHASIS: People were being charged unduly and inappropriately which is what spurred things on more than any breakdown in communication.



Also I have this to ask. Are we not supposed to have any suspicion of the story where Steve has been arrested and his bail set at over $300,000 with an indication that their "get out of jail free cards" have expired? That is ENTIRELY alarming and possibly pertinent to the situation here.
What exactly are your suspicions?

We have friends that are bondsmans. The way court goes is; You miss a court date, you get arrested. We call a friend that get's him out. Rinse and repeat. When you have court in 4 different towns on different days, court occasionally get's missed. Then when you have court in 2 places on October 1st and 2 places on October 5th, 2 of them are obviously. failure to appears are felonies and hold an incredibly costly bond. So a bondsman can only do that so many times. They have insurance to deal with, and the insurance companies draw lines. Hence the get out of jail free cards.

#59

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Posted 19 November 2010 - 03:22 AM

You've already spent infinitely more time on this thread than it would have taken to make a single 100 character twitter or even two from your mynecraft respectable twitter account. Twitter is a stupid technology that allows people to make stupid tweets about what stupid things doing throughout the day. It's not time consuming to make a twitter, unless you're one of those individuals whose life centers around twittering everything they're doing. A twitter would have made a HUGE difference and the fact that you keep saying it wouldn't have. So honestly,I have no idea what you're going on about your daughter. She seems to be peppered into this thread to sort of lay on guilt and I resent that. We're talking about a period of a week here, not a few precious moments where you were apparently struggling to get gas money to go get medicine for your daughter.


I just don't buy the whole story at all. None of it seems right, none of it makes sense. You have a family that is willing to post on a message board coming to your defense, but they can't help you monetarily so you can take care of your daughter... no mention of the ghostly mynecraft support staff who don't seem to have ever existed(who could have handled all the stuff in Steve's absence, at least posting some sort of update).

None of it... makes sense. It's just a story that keeps unraveling and that's frankly what pisses me off about the whole thing at this very moment.





Please people, if you get your refunds, if you get your maps back, please post updates to this thread.

I'll certainly be sure to make an update if I get a refund on my last month, and the world I was managing at raziaar.mynecraft.com

#60

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Posted 19 November 2010 - 03:58 AM

Raziaar said:

You've already spent infinitely more time on this thread than it would have taken to make a single 100 character twitter or even two from your mynecraft respectable twitter account. Twitter is a stupid technology that allows people to make stupid tweets about what stupid things doing throughout the day. It's not time consuming to make a twitter, unless you're one of those individuals whose life centers around twittering everything they're doing. A twitter would have made a HUGE difference and the fact that you keep saying it wouldn't have. So honestly,I have no idea what you're going on about your daughter. She seems to be peppered into this thread to sort of lay on guilt and I resent that. We're talking about a period of a week here, not a few precious moments where you were apparently struggling to get gas money to go get medicine for your daughter.


I just don't buy the whole story at all. None of it seems right, none of it makes sense. You have a family that is willing to post on a message board coming to your defense, but they can't help you monetarily so you can take care of your daughter... no mention of the ghostly mynecraft support staff who don't seem to have ever existed(who could have handled all the stuff in Steve's absence, at least posting some sort of update).

None of it... makes sense. It's just a story that keeps unraveling and that's frankly what pisses me off about the whole thing at this very moment.





Please people, if you get your refunds, if you get your maps back, please post updates to this thread.

I'll certainly be sure to make an update if I get a refund on my last month, and the world I was managing at raziaar.mynecraft.com
Seriously? I just started posting on this thread yesterday. I never tweeted, never posted, never did anything regarding Mynecraft until I had at least a molecule of sanity in my body.

My sister that came to my defense? Did I mention they are all LIVING IN A MOTEL ROOM? How would she be able to help me with my daughter and her medicine when neither of us had a dime to our name? She was supposed to drive the 90 miles on a prayer? Go ahead and get directions yourself from New Milford to Enfield. 90 miles. With no gas, nor money for gas.

You get as pissed as you'd like. It must be easy for you to be pissed about my story "unraveling". Because this is MY life. MY fucking life that is falling apart.

http://www.ctinmateinfo.state.ct.us/ Go ahead. He's the only Hammerly in there. Bond amount $300,000.

Friend me on facebook. Look at my posts. There are ones about my Autistic son and comments between my friends and I about how he can't be released.

Check craigslist. Northwest CT. You will find a WoW mouse, WoW headset, and a Kindle. Because I HAVE NO MONEY. Soon there will be Steve's beloved Alienware up there that will hopefully get me enough for a piece of shit car, since the days left with my Prius are numbered.

Whatever Steve told you about bringing in extra support is of no consequence to me. That seems to be the most irrelevant of anything you said.

So please tell me, what is it about my horrible fucking situation that you believe is unraveling? I wish I were making this up. I truly wish I was doing nothing but spewing lies to cover Steve's, and apparently my own ass. You think I would make up such a story about my children and how uncertain their future is? Well, that really pisses ME off. My children are my everything, which is why I had to sell my laptop so cheap because Betty was sick.

Yeah, you have a lot of nerve to be pissed about my shitty situation.