Anyone else unable to reach their MinecraftGSP server?
Posted 23 March 2011 - 03:01 PM
Edit 1: I still cannot reach the server and we are in day 2 of downtime. Still no response from their support folks. Attempted to email the "contact us" email address just opened another ticket - and at medium priority rather than high!
Do NOT go with MinecraftGSP / Kerplunc gaming for a server. I will have to start the chargeback process to get my money back and I am going to lose a couple of days worth of player work. Good thing I had pulled a backup a few days ago!
Edit 2: For those who are apparently hoping to get me to switch, I should let you know that I am in the US. and am looking for something "local".
Edit 3: Now up to nearly a week with no server and no reply from Kerplunc. They are a rip off, do not use them!
Posted 23 March 2011 - 05:14 PM
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Posted 24 March 2011 - 04:21 PM
The reason for my post was to see if this is a sudden problem with Kerplunc such as a datacenter has gone down, or if it is just that now that they have my money, they have shut down my server. Seems to be the latter case, tbh
Time to start the chargeback procedure and see if I can find a reliable host in the US.
Posted 28 March 2011 - 03:11 PM
I have begun the process of charging back my first qtr fee (thankfully I did not pay for a great deal of time up front!).
I urge anyone looking for a server to look elsewhere than Minecraftgsp or any other seller for kerplunc gaming.
Posted 28 March 2011 - 08:28 PM
Posted 28 March 2011 - 11:09 PM
Host Ladder is currently offering a discount to anyone coming from MinecraftGSP, we are sorry about the problems that you are having with them and we can guarantee server setup for you guys in under 48 hours, this includes our free panel and a dedicated IP on Xen platforms. Please open a sales ticket or contact us from Live Help for more information.
Thanks again, and I hope that you all can work this out.
*you will need to provider proof of MinecraftGSP server ownership.
Posted 29 March 2011 - 10:38 PM
Hopefully some others will read the warning and saves themselves my trouble.