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Minecraft.net says I didn't buy the game


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8 replies to this topic

#1

TheSocialSolipsist

Posted 16 March 2011 - 07:40 AM

Sorry if there's already a thread on this; I couldn't find one.
Since the server changeover, I'm able to log into minecraft.net, but it says I haven't bought the game.
Minecraft still updates just fine, so it knows I did buy it, but apparently minecraft.net does not. I can't access my account to change my skin, and my old custom skin doesn't show up either. While this is a minor inconvenience, I do a lot of LPs and I'd like to have my skin for that.

Anyone else have this problem? Anyone get it resolved?
Thanks,
The Social Solipsist
Check out my Minecraft Let's plays! "http://www.youtube.com/user/TheSocialSolipsist"
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#2

chuckaknuckle
  • Location: USA

Posted 16 March 2011 - 04:06 PM

http://www.minecraft...ser=thoronmegil

This says you haven't bought the game. Contact [email protected] if you need help.

I'm retired from this forum.


#3

TheSocialSolipsist

Posted 16 March 2011 - 05:54 PM

How come I can still log in and it still updates then? My thought was they were two separate servers and the list of users for the minecraft.net server hadn't been finished yet
Check out my Minecraft Let's plays! "http://www.youtube.com/user/TheSocialSolipsist"
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#4

chuckaknuckle
  • Location: USA

Posted 16 March 2011 - 05:54 PM

I don't know.

I'm retired from this forum.


#5

lordofwisdom

Posted 19 March 2011 - 12:35 PM

it says i didnt either.

#6

DoomyHellfire
  • Location: Quebec

Posted 31 March 2011 - 07:52 PM

i got the same problem
i'm still waiting for an answer from minecraft support
i'll contact you if i get any info
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#7

Artonkn
    Artonkn

    Coal Miner

  • Members
  • 124 posts
  • Location: My Happy Place
  • Minecraft: artonkn

Posted 31 March 2011 - 08:22 PM

DoomyHellfire said:

i got the same problem
i'm still waiting for an answer from minecraft support
i'll contact you if i get any info


Get your response here:

http://www.minecraft.../store/loot.jsp

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#8

WholesaleFail

Posted 05 April 2011 - 09:31 PM

Having the same problem; says I down own it which I do, can't change my skins etcetc because of it.

#9

z4cturner
  • Location: Temperance, MI
  • Minecraft: Z4CTURNER
  • Xbox:Zealous Hero

Posted 12 January 2012 - 10:09 PM

Bump this please, this really needs to get looked at. I bought the game a few months ago with a credit card. I even have the confirmation email FROM MOJANG saying that i successfully bought the game. It was all fine until a month ago, when i tried to log in, and it said user not premium. I can log into my account on minecraft.net, but it now says that i havent bought the game. Minecraft stole my 20 dollars, and is denying the fact that i have purchased it. I have tried contacting support multiple times, but the seem to ignore EVERY ONE of my emails. This is ridiculous.

Sincerely,
A pissed off minecraftian- Z4C TURNER