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Can't connect to miecraft.net


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#1

timb194
    timb194

    Out of the Water

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  • 8 posts

Posted 29 January 2013 - 10:15 AM

please help me, i have been trying for a week now since i purchased mc to download it, i have been through the trouble shooting guides and tried most of them related to the problem.

Below is an outline of the prob plus my pc specs.

Help me Obi wan kanobi, youre my only hope!


Here is my PC's system data. The actual problem is that when I go to down load MC, the launcher comes up with the log in request then after a few seconds I get a red message saying "UNABLE TO CONNECT TO MINECRAFT.NET". i use internet explorer and my search engine is Bing. I did change to Google chrome as I thought that may help but still get the same problems. Hope that this enough details for you to help me. Almost forgot my PC is in 64bit mode and have removed Java completely and re-installed Java 64bit.


System Information Report
Generated by System Information
Date: 28/01/2013
http://www.iobit.com

Operating System

Processor MainBoard

Memory Device

Drives

Display

Network

Other Device





Top Overall
General
Operating System Microsoft Windows 7 Home Premium
Central Processor Intel® Core™2 Quad CPU Q8300 @ 2.50GHz
User Name Don't Touch This!
Graphics
Video Adapter NVIDIA GeForce 7100 / NVIDIA nForce 630i
Video Memory 256.00 MB
Screen Resolution 1440 x 900
Storage
Total Memory 3.75 GB
Free Memory 1.40 GB
Total Hard disk 282.99 GB
Free Hard disk 70.28 GB
I/O
Mouse HID-compliant mouse
Keyboard HID Keyboard Device

Top Operating System
Computer System
Computer Name SHINGAMI
User Name BigBadDad
Organization N/A
Operating System
OS Name Microsoft Windows 7 Home Premium
OS Version 6.1.7601
Service Pack 1.0
Product ID 00359-OEM-8992687-00006
System Up Time 28/01/2013 09:22:57
Internet Explorer Version 9.0.8112.16421
Microsoft DirectX Version 4.09.00.0904
OpenGL Version 6.1.7600.16385 (win7_rtm.090713-1255)
Registry
Maximum Size 2048 MB
Current Size 154 MB
Status OK

Top Processor MainBoard
Central Processor
CPU Name Intel® Core™2 Quad CPU Q8300 @ 2.50GHz
Code Name N/A
Manufacturer GenuineIntel
Current Clock Speed 2499 Mhz
Max Clock Speed 2499 Mhz
Voltage 1.3V
External Clock 333 Mhz
Serial Number BFEBFBFF0001067A
CPU ID Intel64 Family 6 Model 23 Stepping 10
Socket Designation Intel
L1-Cache 128 KB
L2-Cache 4096 KB
L3-Cache 0 KB
Motherboard
Model imedia S3720
Manufacturer Packard Bell
Serial Number
BIOS Name Default System BIOS
BIOS Vendor American Megatrends Inc.
SMBIOS Version P01-A0
BIOS Date 13/08/2009
BIOS Features
ISA is supported Yes
PCI is supported Yes
Plug and Play is supported Yes
APM is supported Yes
BIOS is Upgradable (Flash) Yes
BIOS shadowing is allowed Yes
ESCD support is available Yes
Boot from CD is supported Yes
Selectable Boot is supported Yes
BIOS ROM is socketed Yes
EDD (Enhanced Disk Drive) Specification is supported Yes
Int 13h - 5.25 /1.2MB Floppy Services are supported Yes
Int 13h - 3.5 / 720 KB Floppy Services are supported Yes
Int 13h - 3.5 / 2.88 MB Floppy Services are supported Yes
Int 5h, Print Screen Service is supported Yes
Int 9h, 8042 Keyboard services are supported Yes
Int 14h, Serial Services are supported Yes
Int 17h, printer services are supported Yes
Int 10h, CGA/Mono Video Services are supported Yes
ACPI supported Yes
USB Legacy is supported Yes
LS-120 boot is supported Yes
ATAPI ZIP Drive boot is supported Yes

Top Memory Device
Memory Resource
Total Memory 3.75 GB
Used Memory 2.34 GB
Free Memory 1.41 GB
Memory Usage 62%
Physical Memory
Memory Bank BANK0
Description Physical Memory 0
Device Locator DIMM0
Capacity 2.00 GB
Speed 667 Mhz
Manufacturer Manufacturer00
Data Width 64 bit
Memory Type
Form Factor DIMM
Physical Memory
Memory Bank BANK1
Description Physical Memory 1
Device Locator DIMM1
Capacity 2.00 GB
Speed 667 Mhz
Manufacturer Manufacturer01
Data Width 64 bit
Memory Type
Form Factor DIMM

Top Drives
Disk Drives
Name WDC WD32 00AAJS-22L7A SCSI Disk Device
Media Type Fixed hard disk media
Capability 298.09 GB
Interface Type IDE
Partitions 4
Total Cylinders 38913
Total Heads 255
Total Sectors 625137345
Total Tracks 9922815
Tracks Per Cylinder 255
Bytes Per Sector 512
Sectors Per Track 63
CD-ROM Drive
Name ATAPI DVD A DH16AASH SCSI CdRom Device
Drive E:
Transfer Rate -1
Status OK
IDE Controller
Name NVIDIA nForce Serial ATA Controller
Manufacturer NVIDIA Corporation
Status OK
IDE Controller
Name Standard Dual Channel PCI IDE Controller
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
IDE Controller
Name ATA Channel 0
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
IDE Controller
Name ATA Channel 1
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK

Top Display
Video Adapter
Name NVIDIA GeForce 7100 / NVIDIA nForce 630i
Video Processor GeForce 7100 / nForce 630i
Manufacturer NVIDIA
Video Architecture VGA
DAC Type Integrated RAMDAC
Memory Size 256.00 MB
Memory Type Unknown
Video Mode 1440 x 900 x 4294967296 colors
Current Refresh Rate 59 Hz
Driver Version 8.15.11.8637
Driver Date 14/07/2009
Monitor
Name Generic PnP Monitor
Screen Height 900
Screen Width 1440
Status OK

Top Network
Local Area Connection
Product Name NVIDIA nForce 10/100/1000 Mbps Ethernet
Service Name NVNET
Manufacturer NVIDIA
MAC Address 00:25:11:A9:6F:99

Top Other Device
Sound Device
Name NVIDIA High Definition Audio
Manufacturer NVIDIA
Status OK
Mouse
Name HID-compliant mouse
Manufacturer Microsoft
Buttons 0
Status OK
Keyboard
Name HID Keyboard Device
Description Enhanced (101- or 102-key)
Function Keys 12
Status OK
USB Controller
Product Name Standard Enhanced PCI to USB Host Controller
Manufacturer (Standard USB Host Controller)
Protocol Supported Universal Serial Bus
Status OK
USB Controller
Product Name Standard OpenHCD USB Host Controller
Manufacturer (Standard USB Host Controller)
Protocol Supported Universal Serial Bus
Status OK

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#2

Elerz
    Elerz

    Iron Miner

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Posted 31 January 2013 - 01:05 AM

Is Minecraft allowed through firewall?

#3

timb194
    timb194

    Out of the Water

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Posted 31 January 2013 - 11:47 AM

Thanks to Assasin129 the problem has now been sorted thank you.