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Windows 8 Incompatability - Bad Video Card Drivers?

windows 8 bad video card drivers minecraft 1.4

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#1

x_clucky
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Posted 02 November 2012 - 09:38 PM

EDIT: Thanks to the help of my friend, I have solved this problem: http://www.minecraft.../#entry19090367

I recently upgraded my Windows 7 laptop to Windows 8. The installation was a success, however, the one problem I am having is that I can not play Minecraft on my laptop anymore. It ran perfectly fine before the upgrade, however, now it just displays this error message:


	 Bad video card drivers!	
	 -----------------------	
Minecraft was unable to start because it failed to find an accelerated OpenGL mode.
This can usually be fixed by updating the video card drivers.

--- BEGIN ERROR REPORT 7fe0271 --------
Generated 11/2/12 5:32 PM
- Minecraft Version: 1.4.2
- Operating System: Windows NT (unknown) (amd64) version 6.2
- Java Version: 1.7.0, Oracle Corporation
- Java VM Version: Java HotSpot(TM) 64-Bit Server VM (mixed mode), Oracle Corporation
- Memory: 426149880 bytes (406 MB) / 514523136 bytes (490 MB) up to 954466304 bytes (910 MB)
- JVM Flags: 2 total; -Xms512m -Xmx1024m
- AABB Pool Size: 0 (0 bytes; 0 MB) allocated, 0 (0 bytes; 0 MB) used
- LWJGL: 2.4.2
- OpenGL: ~ERROR~ NullPointerException: null
- Is Modded: Probably not
- Type: Client
- Texture Pack: ~ERROR~ NullPointerException: null
- Profiler Position: N/A (disabled)
- Vec3 Pool Size: ~ERROR~ NullPointerException: null[failed to get system properties (java.lang.NullPointerException)]

org.lwjgl.LWJGLException: Pixel format not accelerated
at org.lwjgl.opengl.WindowsPeerInfo.nChoosePixelFormat(Native Method)
at org.lwjgl.opengl.WindowsPeerInfo.choosePixelFormat(WindowsPeerInfo.java:52)
at org.lwjgl.opengl.WindowsDisplay.createWindow(WindowsDisplay.java:185)
at org.lwjgl.opengl.Display.createWindow(Display.java:311)
at org.lwjgl.opengl.Display.create(Display.java:856)
at org.lwjgl.opengl.Display.create(Display.java:784)
at org.lwjgl.opengl.Display.create(Display.java:765)
at net.minecraft.client.Minecraft.a(SourceFile:232)
at net.minecraft.client.Minecraft.run(SourceFile:515)
at java.lang.Thread.run(Unknown Source)
--- END ERROR REPORT 88dc2016 ----------


My video card is an ATI Radeon Mobility HD 4200 series



Any help would be greatly appreciated.

A side note, when I attempt to update it by going to Device Manager > Right click my display adapter > Update driver software it says that it is already up to date. Obviously it is not...
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#2

Syfaro
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Posted 02 November 2012 - 09:39 PM

You have to go to the manufacturer website and get the drivers from there.

Windows Update does not provide working drivers.

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#3

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Posted 02 November 2012 - 09:47 PM

View PostSyfaro, on 02 November 2012 - 09:39 PM, said:

You have to go to the manufacturer website and get the drivers from there.

Windows Update does not provide working drivers.

The problem I am having is that AMD does not have a driver update for my graphics card for Windows 8, as far as I can see (If you can find a link, please provide it). Is there a workaround that anyone knows to fix this problem temporarily?
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#4

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Posted 02 November 2012 - 09:51 PM

View Postx_clucky, on 02 November 2012 - 09:47 PM, said:

The problem I am having is that AMD does not have a driver update for my graphics card for Windows 8, as far as I can see (If you can find a link, please provide it). Is there a workaround that anyone knows to fix this problem temporarily?

They seem to have one.

Have you checked the website of your laptop's manufacturer?

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#5

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Posted 05 November 2012 - 09:07 PM

I tried installing the driver again, and it did not work. However, a friend of mine by the name of Fivekills did remote support on my laptop for 6 hours while I was sleeping and he managed to find out the problem. The issue was that my default graphics driver was being set to the one provided by Microsoft rather than the one provided by AMD. So simple, yet so complicated. Anyway, Thank you @Syfaro for your help.
Enjoy raiding and pvp in highly customizable and well organized groups, but hate the setup of Factions? Then check out my upcoming server containing multiple custom plugins: http://www.RisingColonies.com/

#6

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Posted 06 November 2012 - 01:35 AM

X_clucky,  can you post how you changed the setting so that it didn't automatically choose the default microsoft driver, i'm having the same problem and was hoping to fix it. thanks!

#7

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Posted 11 November 2012 - 07:30 PM

Sorry for long response time, I am not 100% sure if he did it this way or not, but the instructions as I remember are as follow:
  • Go to Control Panel
  • Go to Device Manager (You may have to change the view of control panel to see this)
  • Expand Display Adapters by clicking on the arrow
  • Right click your graphics card and select Properties, for example, mine was named AMD M880G with ATI Mobility Radeon HD 4200
  • Go to the Driver tab
  • Click Update Driver
  • Select "Browse my computer for driver software"
  • Select "Let me pick from a list of device drivers on my computer"
  • Select the driver that is NOT from Microsoft Corporation
  • Click Next
  • It should now install the driver software, this may take a few minutes. During the proccess your screen will go black, but it should come back shortly after, this is because in order for your computer to change your driver, it must uninstall the old driver which displays graphics on your screen
  • You have successfully changed the driver of your computer, you should not need to restart, however, if you are still failing to play, do so now

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#8

KimchiSauce

Posted 13 November 2012 - 04:36 AM

View Postx_clucky, on 11 November 2012 - 07:30 PM, said:

Sorry for long response time, I am not 100% sure if he did it this way or not, but the instructions as I remember are as follow:
  • Go to Control Panel

  • Go to Device Manager (You may have to change the view of control panel to see this)

  • Expand Display Adapters by clicking on the arrow

  • Right click your graphics card and select Properties, for example, mine was named AMD M880G with ATI Mobility Radeon HD 4200

  • Go to the Driver tab

  • Click Update Driver

  • Select "Browse my computer for driver software"

  • Select "Let me pick from a list of device drivers on my computer"

  • Select the driver that is NOT from Microsoft Corporation

  • Click Next

  • It should now install the driver software, this may take a few minutes. During the proccess your screen will go black, but it should come back shortly after, this is because in order for your computer to change your driver, it must uninstall the old driver which displays graphics on your screen

  • You have successfully changed the driver of your computer, you should not need to restart, however, if you are still failing to play, do so now
When I got to step 9 the only options that I have to update is Microsoft Basic Display Adapter and Mobile Intel® 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) What do I do about that? D;

#9

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Posted 13 November 2012 - 05:20 PM

I too have this problem. I have attempted all of these fixes, and then some, even modifying the driver installer and the BIOS settings. Can anyone help?
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#10

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Posted 13 November 2012 - 09:08 PM

View PostKimchiSauce, on 13 November 2012 - 04:36 AM, said:

When I got to step 9 the only options that I have to update is Microsoft Basic Display Adapter and Mobile IntelĀ® 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) What do I do about that? D;

Hm, strange. Try installing the driver from the Intel website http://downloadcente...t.aspx?lang=eng and then retry step 9. You may be able to update the driver simply by letting your computer locate the driver itself on step 7, however, more than likely, it will go with the default windows driver.
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#11

KimchiSauce

Posted 14 November 2012 - 12:59 AM

View Postx_clucky, on 13 November 2012 - 09:08 PM, said:

Hm, strange. Try installing the driver from the Intel website http://downloadcente...t.aspx?lang=eng and then retry step 9. You may be able to update the driver simply by letting your computer locate the driver itself on step 7, however, more than likely, it will go with the default windows driver.
I just recently learned that intel doesn't have a driver for windows 8 yet x.x So until then I can't play minecraft lol. Anyways thank you for helping! Sorry for intel driver users Dx

#12

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Posted 14 November 2012 - 03:24 AM

View PostKimchiSauce, on 14 November 2012 - 12:59 AM, said:

I just recently learned that intel doesn't have a driver for windows 8 yet x.x So until then I can't play minecraft lol. Anyways thank you for helping! Sorry for intel driver users Dx

AMD doesnt support windows 8 either, but the windows 7 driver works on windows 8. My advice to you, give it a try. if all else fails and your screen goes black and gets stuck black, just go in safe mode and switch back to the Microsoft driver.
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#13

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Posted 14 November 2012 - 05:09 AM

View PostSyfaro, on 02 November 2012 - 09:51 PM, said:

They seem to have one.

Have you checked the website of your laptop's manufacturer?

View PostSyfaro, on 02 November 2012 - 09:51 PM, said:

They seem to have one.

Have you checked the website of your laptop's manufacturer?
Dell aint do crap

View Postx_clucky, on 14 November 2012 - 03:24 AM, said:

AMD doesnt support windows 8 either, but the windows 7 driver works on windows 8. My advice to you, give it a try. if all else fails and your screen goes black and gets stuck black, just go in safe mode and switch back to the Microsoft driver.

View Postx_clucky, on 14 November 2012 - 03:24 AM, said:

AMD doesnt support windows 8 either, but the windows 7 driver works on windows 8. My advice to you, give it a try. if all else fails and your screen goes black and gets stuck black, just go in safe mode and switch back to the Microsoft driver.

and how do i do any of that

#14

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Posted 14 November 2012 - 02:28 PM

View PostBomblet, on 14 November 2012 - 05:09 AM, said:

Dell aint do crap


and how do i do any of that

Follow my instructions up to step 4  this will tell you what graphics card you have. Now all you have to do is go to the graphic card manufacturer's website (AMD, Intel, etc.) and download the driver for your card. then proceed with steps 4 through 12.
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#15

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Posted 18 January 2013 - 04:29 AM

umm im having the same problem with step 9 but i really didnt understand the stuff you guys posted after that ( I run on vision pro AMD btw)

View PostJfields99, on 18 January 2013 - 04:26 AM, said:

umm im having the same problem with step 9 but i really didnt understand the stuff you guys posted after that ( I run on vision pro AMD btw)
so if you could help me x_clucky-the man who turned his own asking for help into helping other ppl

#16

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Posted 18 January 2013 - 04:54 AM

View Postx_clucky, on 05 November 2012 - 09:07 PM, said:

I tried installing the driver again, and it did not work. However, a friend of mine by the name of Fivekills did remote support on my laptop for 6 hours while I was sleeping and he managed to find out the problem. The issue was that my default graphics driver was being set to the one provided by Microsoft rather than the one provided by AMD. So simple, yet so complicated. Anyway, Thank you @Syfaro for your help.


#17

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Posted 18 January 2013 - 05:03 AM

I'm having a similar issue, I've updated my driver and this game still won't play.. ugh

#18

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Posted 18 January 2013 - 05:37 AM

View PostJfields99, on 18 January 2013 - 04:29 AM, said:

umm im having the same problem with step 9 but i really didnt understand the stuff you guys posted after that ( I run on vision pro AMD btw)

so if you could help me x_clucky-the man who turned his own asking for help into helping other ppl

Sorry for the wait. You did locate the driver not from the Microsoft Corperation, correct?

View PostWiredD, on 18 January 2013 - 05:03 AM, said:

I'm having a similar issue, I've updated my driver and this game still won't play.. ugh

Have you followed my steps?
http://www.minecraft.../#entry19090367
Enjoy raiding and pvp in highly customizable and well organized groups, but hate the setup of Factions? Then check out my upcoming server containing multiple custom plugins: http://www.RisingColonies.com/

#19

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Posted 18 January 2013 - 08:40 PM

yes i've followed those steps, my drivers are all updated.

#20

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Posted 19 January 2013 - 05:12 AM

View PostWiredD, on 18 January 2013 - 08:40 PM, said:

yes i've followed those steps, my drivers are all updated.

And you are not using the driver provided by Microsoft, correct? Screenshot the window on step 9.
Enjoy raiding and pvp in highly customizable and well organized groups, but hate the setup of Factions? Then check out my upcoming server containing multiple custom plugins: http://www.RisingColonies.com/