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    posted a message on Purchase/Funds Processing Problem
    ok is this fixed yet.........BUT! i have news they have sent emails out reply to the complaits so they are doing something i just want to play badly
    Posted in: Legacy Support
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    posted a message on Maximum Transactions per 48 hours...cant buy game.
    this is very common theres more than a couple topics on this
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    no runescape is a place for botters and scammers soo.......... ****! runescape minecraft is beast i would know i played runescape for 5 years got scammed 400+mill all those years of work ruined because some **** head wants to **** with people they laugh at you too because its so easy to get ****ed with runescape and its monthly so a year with runescape is more then haveing minecraft for life oh ya i forgot how easy it is to get hacked on there too so what im trying to say runescape has way to many **** heads for me to play that game again because i had one lvl 97 with 99mage hacked! one lvl136 hacked! so **** RUNESCAPE I ****IN HATE THAT GAME **** IT **** IT **** IT
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    ya i also would like to know if there going to fix paypal as wel as the credit card option because they both didnt work for me i dont get it some people it works for and some it doesnt so wtf i just want to buy minecraft :sad.gif: and i have to go threw this
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    i think there in a pickle right now if they lose paypal and visa they lost a big big chunk of people who want to buy im sure they are feeling the pressure,im kinda new to minecraft im not mad i am addicted to gameing but i wont get mad about something they cant exactally control.....so ill wait and check this to see when its fixed once its fixed ill buy it simple as that :smile.gif: and they know theres a problem so im with that post above atleast there doing something and not takeing the money and run witch would be horrible because there buyers market is bound to exspand with its wide varity in age that it can be bought ive seen 5 year olds play it and 40 year olds play it so there doing good but mess up likes this is going to hurt them but they still made 65million so one of there workers have 3x what my family will make till im dead......wow i got carried away on this post
    Quote from eXiLeMonster

    It's to paypal only not credit card customers. It says paypal....



    call your bank and ****in yell and complain tell the to refund it back and they will thats what i did :smile.gif:
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    Quote from eXiLeMonster

    I think there is something wrong with my minecraft account. My friend told me about this game, so I went to try to buy it error and then tried again said something was wrong with my card. I tried 2 more times it said error for the 2 other times, so my card got locked for 24 hours or something like that and I had like 4 charges come out of my account what do I do? Are they going to refund us because I will be pissed for a product I didn't get... Kinda feels like I got scammed and if I don't see money put into my account from like 3 days ago someone is going to be hurten. I'm not flaming in anyway just frustrated that my card got charged 4 times and I can't even get my money back for something that I tried to buy, but said error and your purchased was made when I didn't even get the game. I hope this isn't in anyway shape or form a scam and who ever is running this operation I want my money back and this is the worst customer services ever didn't get mailed back stuff or anything when I sent email to them. Also this is very unprofessional because 1 they didn't post it on main page, so people are going to try to buy it when they don't know and 2 a lot of people are going to be upset with all the charges that where made because they didn't get there game. What they should of done was shut the payment thing down, so no one can buy it till it's backup, so unprofessional...

    This is all I can say for now "SHITTY ASS SERVIES!"



    this isnt normal and they know its not a scam or anything like that just hold off till they get this fixed and they are sending emails out to let you know your geting a refund :smile.gif: so there you go if you watn to see what they said go back and read the pinned statement so you can see what they said for yourself.

    your fellow minecraft fan,

    turkeyshot
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    you there linko?
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    Quote from Linko

    I had the same issue, tried both cards and paypal nothing. My friends got in just fine and it's killing me watching them build a castle without me!


    when did they buy the game?
    Posted in: Legacy Support
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    posted a message on Paid 3 times...Still no minecraft...
    ya it will be fixed soon no worrys but follow the pinned topic so you know when it is thats what i did
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    hey everyone its turkey from other posts it seems like this is getting heard theres alot more people letting them know theres a problem so these "waves" are working weird how other issues they know right away and they dont realize this big one

    been playing arkam city and skyrim for past 2 days so i can for another week till they get this fixed.

    and wtf who the hell said they should get a pirated copy those are filled with ads and malware your just another lier cheater and a scammer.

    fellow minecraft fan,
    turkeyshot :SSSS:
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    :ohmy.gif: i sent a messsage to them soon they will fix this i hope
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    Quote from Darjay11

    Just fell victim to the purchase issue....Paypal failure. Nothing showed on Paypal account so tried again....same thing. Now two payments are showing up on Paypal history.

    Who are we supposed to contact for a refund?? Can't see any obvious contact info on the website. I've resorted to tweeting Notch but I have a feeling that won't help me much.

    Very annoying...let hope it is all sorted soon.


    ya alot of people have we are the few that looked into it dont buy again contact your bank or who ever manages your credit card cancel the purchase the money will be sent back to you its a way for a refund unless they took the money out already i dont think they have or you would be premuim right now so your in luck :smile.gif:
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    Quote from carlajean

    Same exact thing for me. I'm brand new to Minecraft. Is this type of thing common on this game? No word from the Devs about problems?

    I'd like to purchase the game for myself and my kids. That's three purchases, so I'm a little concerned. Once we get the game, then should everything go smoothly? Based on your experiences so far with the company?


    i know alot about minecraft and no this isnt usual sense they have sold 4 million downloads but it is odd they havent made this aware to all those people trying to buy minecraft and WAIT before you buy minecraft hold off until they have fixed this :smile.gif:

    fellow minecraft fan,
    john

    ps. dont buy 3 games im not sure that would be smart sense its not a disk or anything physical try buying the game once when this is fixed or are you trying to get three differnt charaters the only differnce is the skin and name so do you want to buy the game just so your kids can have diferent names and skins?
    Quote from acrocyanosis

    From my experience, Minecraft has been great after purchase. There are frequent updates that fix bugs. I think purchasing has just been the most confusing process lately.


    ya exactly :iapprove:
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    Quote from acrocyanosis

    I just posted multiple links to talk about problems, so hopefully we can make this wave, sniperdoc (:


    well cool i hope we can make them notice and get this problem resolved so i can buy minecraft lol ive been waiting so i can start my own online server its easy if you know how to do it
    Posted in: Legacy Support
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    posted a message on Purchase/Funds Processing Problem
    Quote from sniperdoc

    I suggest people hold off until official word comes out from Mojang/Minecraft that this issue is resolved. This is the poorest customer support from Mojang/Minecraft. No notification to anyone publicly that there is/was a problem, nothing. I recommend NOT purchasing this game... at all... Not until Mojang put out word that they acknowledge there's an issue and they've taken care of it.

    This is what I received back from Moneybookers when I put in the request to them:
    -----------------------------------------------------------------------------------------
    Dear xxxxx xxxxxxxx,

    Thank you for contacting us.

    Following your inquiry, we would like to inform you that due to technical communication issue during the payment with your bank, the funds have been debited from your credit/debit card but not send to the merchant. The funds are now stored in a temporarily payment profile for you. We would like to apologize for the caused inconvenience.

    We forwarded a request for refund of these funds back to your card for processing as we will be not able manually to send them to the merchant. Please bear in mind that this procedure could take up to two business days. In case we need additional information from you we would contact you back.

    If you still would like to make the payment, you can initiate a new one as the funds for the first transaction will be refunded back to your card.

    Should you have any additional questions or you need further assistance, please do not hesitate to contact us .

    Best Regards
    Hank
    Skrill (Moneybookers) Customer Support

    -----------------------------------------------------
    Moneybookers USA, Inc. 61 Broadway, New York, NY 10006, USA.

    This email message is confidential and may contain legally privileged information. If you are not the intended recipient you should not read, copy, distribute, disclose or otherwise use the information in this email.
    Please also telephone (+1 800 238 9984) or fax (+1 509 271 5556) us immediately and delete the message from your system. Email may be susceptible to data corruption, interception and unauthorised amendment, and we do not accept liability for any such corruption, interception or amendment or the consequences thereof or your reliance on any information contained therein if you are







    read my thingy aboveugh did mojang disappear ive been trying to contact them for 2 days they only answer back "blank"
    Posted in: Legacy Support
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