I'm confused; where should an Xbox 1 user (on the current version) be asking for support? I thought the "unmodified minecraft support" perhaps, because their "main section" is just called "Minecraft:", but that can't be right because there's no mods. That's presumably for java, because there is no section in support for "Minecraft:Java edition" (although that's where the other stuff for that version is).
Surely they don't post under "Minecraft: Xbox 1"? Because that'd be different from the main sections where xbox 1 refers to the older versions?
Who's on first?
The support category will be undergoing some changes, including consolidating the 2 different support forums for Java edition (clients), meaning "Unmodified Minecraft Client Support" and "Modded Client Support" will become "Minecraft: Java Edition Support". Due to a large number of threads, this may take a few days to happen.
Although the new Minecraft game is functionally the same across multiple platforms (mobile, xbox etc.) there is still the possibility that a player will have an issue specific to their platform, therefore if someone needs support they will navigate to the forum for their device. For example, if you are playing on Xbox One, you will navigate to the Support > Minecraft Xbox One Support forum. I will be removing "Edition" from the current support forum names to make this more clear.