The community is listened to. Remember the Combat Update? That didn't come out of a vaccuum, you know. It was constantly tweaked until it was released. And then tweaked a bit more. Remember when Mojang changed a thing and then changed it back because of the community? What exactly is so important? Do the majority actually get ignored, or is it a small group of outraged people? Have you actually checked?
If they listened to the community there would be far more underground content, but no, they even made it less interesting in 1.7 (there are suggestions to add more content on Reddit, the only place Mojang actually reads, and all they said is that it is "impossible" to even add customization even though it only took me a few minutes to hack 1.12.2 without using MCP so it almost perfectly replicates 1.6.4, just by changing a few numbers). They sure seem to have forgotten that the game is called "Mine"craft.