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    posted a message on Issues again today

    I will follow your link and hope for resolution.

    Posted in: Discussion
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    posted a message on All Realms have been updated. You need to update your game to continue playing Realms.

    This is not limited to anything old, or Apple TV. This is happening on my Lemovo Thinkpad, 3 Surface Pro devices, and on my great niece's ipad. Almost every day!

    Posted in: Discussion
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    posted a message on All Realms have been updated. You need to update your game to continue playing Realms.

    This is an ongoing and recurring issue! It is additionally complicated by an incorrect message that Multiplay is not possible due to incorrect XBox Privacy and Security Settings. It is a mess and I hope it gets fixed. When it works, it is quite nice. But incorrect messages about settings and interrupted connections, poor directions about updating Realms... REALLY POOR! What needs to be updated??? The Minecraft game, redownload, to update the Realm??? At the store, all you can do is by another Realm! Oh, another OUTDATED, NEEDS TO BE UPDATED Realm??? Does not make sense...

    Posted in: Discussion
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    posted a message on Issues again today

    Today, villagers who trade are not working. The Friends tab is not working. What are the known current issues, and what is the problem? I get repeated notices that Multiplayer is not possible due to Xbox settings. But there are no instructions as to which specific settings to fix. When I look at the settings, they all look correct for Multiplay. They are usually correct for Multiplay, and are probably correct. So I suggest that the programmers fix that incorrect message if it is incorrect, or specify what specific settings to change. I also request that announcements be posted when Minecraft opens, that Minecraft is having technical, programming and/or interface issues, instead of directing users to waste time changing settings that do not need to be changed. Repeatedly!

    Posted in: Discussion
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    posted a message on Realm stopped working, message pop up: Realm Update in about 48 hours

    I would appreciate an easy to find message or notification about non-working, non-access to my Realm, and not just a surprise pop up that does not explain what is happening. I do not appreciate having to search for this information. So, is this typical of Minecraft updates to Realms??? Does this mean that my Realm will not work for 48 hours? Hmm, will I get two days (48 hours) added to my purchased Realm due to this non-access??

    Posted in: Minecraft Realms
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    posted a message on What a mess! Expired Realm and current Realm. Eternal visibility, leading to confusion, Expired Realm

    After receiving a refund for a new Realm, when I wanted an extension of a trial Realm, and after, previously, if I clicked on the editing pencil, and went to the Subscription button, after all that work, I was then able to see which Realm was which. Now... unbelievable! I see two, undistinguishable Realms, no matter what I do. Who is responsible for testing and verifying this type of thing. I am losing days of time, with repeated messes and confusion, in this matter! I strongly suggest after a few days of an expired Realm, make it invisible while in Minecraft to avoid confusion in the owner and other persons in the Realm. This is not acceptable. Ineffective time bouncing between Microsoft, Xbox, Mojang, etc. is quite tedious. Please specify exactly which corporate entitiy to contact, for time resolution. By timely I mean less than 20 mintues, and not days and weeks!

    Posted in: Discussion
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    posted a message on No Extend Realm button at expiration of trial Realm, until AFTER purchase of a NEW Realm

    I did make backups of each world that has been in my trial Realm. Fortunately.

    Posted in: Discussion
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    posted a message on No Extend Realm button at expiration of trial Realm, until AFTER purchase of a NEW Realm

    Updated 12/11/17: Resolved. Purchase was refunded, after abut a day of phone calls. I was finally able to extend the intended Realm, That is the good news. Bad news: the process needs improvement.

    I am very dissatisfied with the absence of the Extend Realm Button for a trial realm that expired today. My only option was to purchase a New Realm. It seems very deceptive that the Extend Button appeared only after purchasing a New Realm. Most likely, my only option will be to Close the old one, and recreate and reinvite old members, to the new Realm. The purchase agreement options are not consumer friendly. The support process is extremely convoluted, as bad or worse, as during the two months of starting Better Together.

    Added: Refund was possible. But a major, convoluted mess continues. While in Minecraft, as Riverboat12341, at the Store within Minecraft, purchases are directed to a different gamertag. Such purchases do show up at Riverboat12341, and not at the other gamertag. Why is the Store not seeing me as Riverboat12341, while within Minecraft, and signed in as Riverboat12341???? The programmers need to fix this mess! I spent 20 minutes explaining to the Game Tech Support person (at Xbox I think) that I could see the Realm (for which I wanted the Refund) in Minecraft, as Riverboat12341, live, real time, while we were on the phone, and not a different device logged in as the other gamertag. According to their information, what he could see, the new Realm was for the other gamertag. Not so! It was showing up on my screen as Riverboat12341.


    On a different device, as that different gamertag, an old expired trial Realm still appears a 0 Days, with no Extend Realm button. Only a Renew Realm button. On that machine, and on the one above, there was a message that I am not able to re-find, about needing to make the Realm purchase at the Unknown Store. Please, do tell, what is the Unknown Store???

    Posted in: Discussion
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    posted a message on Can't see my own Realm, due to Xbox settings

    After about two hours restoring Multiplay a few days ago, I am now back to the same issue! The problem is the interface of Microsoft, Xbox, and Minecraft, and it should not be a frequently recurring issue.

    Posted in: Discussion
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    posted a message on Unwanted intrusion, computer settings, at this site

    When I got to this forum site, unwanted intrusions occurred, to make corrections to Google settings. Then to make FireFox my default and reset various settings for that. I had to back out of multiple intrusions to actually get to the forum content.

    Posted in: Discussion
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    posted a message on Minecraft on IPad - Multiplayer Child account

    The Multiplayer problem has shown up on my machine, adult account. I have found some Xbox settings, but I have not been able to fix it. Going on an hour. I need tech support to fix this problem, and I don't want hours of phone calls and searches for irrelevant information that does not fix the problem. Multiplayer worked well yesterday. Today, I can even get to Multiplayer on my main device.

    Posted in: Discussion
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    posted a message on Can't see my own Realm, due to Xbox settings

    All of a sudden, today, I am getting a message, cannot connect to Multiplayer due to Xbox settings. This has happened before, but not recently. First the settings are difficult to find! One must dig through multiple layers, and bounce backs to Microsoft and the Microsoft store. Next, the verbage of options in the settings does not include Multiplayer settings. I am on a Lenovo Thinkpad. I had multiplayer ON yesterday, with three grandchildren, and Multiplayer worked. What happened? Lastly, this type of thing should take minutes to fix, NOT hours! Please make direct typing for italics possible. I do not have time to deal with the inherent editing here, nor to preview to see if intended italics were properly in place.

    Posted in: Discussion
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    posted a message on Realm game crashing during loading, ipads, two grandchilden

    After a couple of hours getting two grandchildren into my Realm, we are now dealing with Wildlife Savannah crashes on the ipads of two grandchildren, repeatedly, after multiple tries. Very disappointing!

    Posted in: Discussion
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    posted a message on latest updates, not smooth!

    The latest update is extremely time consuming, at a bad time! I am having to re-update Minecraft, on several devices, after I clicked continue, and thought the latest update was done. I have a Realm, for grandchildren, and that is not functioning properly, yet. This has taken at least 3 hours, so far! For one device I was automatically sent to the Microsoft store, but with no instructions on what do to next. After a few tries, Minecraft started updating. On another device, a pop up message stated that I had to update the game, and Realms had been updated. NO additional info. I went to the store, but got a message that Minecraft was already installed. Hmm, I knew that! So I went back and forth on that a few times, and eventually something happened, and it installed, but I am not at all satisfied with the amount of floundering around required. Adequate instructions were lacking, and it is taking hours, for what should be simple. This is especially inconvenient, as I have several grandchildren who planning on being on my Realm later today and/or tomorrow! We already went through horrible experiences 9/23/2017 and several weeks after that, Better Together. I do not need help with my purchases and my account. I need the product and updates to work smoothly, within about 15 to 20 minutes. Not hours, days, and weeks!

    Posted in: Discussion
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    posted a message on Computer (One Lenovo Thinkpad, Three Surface Pros) touchpad right click no longer works to open or place. It demolishes

    It is set to button 2. The same thing is happening on 4 devices: 1 Lenovo Thinkpad, and 3 Surface Pros. I should not have to use a separate mouse. The touch pads (as mouse) should function properly. Microsoft owns Windows, Surface Pro, and Minecraft. The products should work. Thanks for the reply and advice. Also, the left and right click areas on all devices work properly in other programs and applications. The problem happens in active Minecraft games. When in Minecraft, not in an active game, the touchpads work properly.

    Posted in: Discussion
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