Earlier this afternoon while I was at work, I received an email that my Minecraft account password was changed. I went through the password reset about 15 minutes ago and configured security questions to further secure the account, however my profile name was changed from "Heinekev" to "xXSharkHeXx". First off -- what a stupid profile name. Really? Second, and more importantly: I can't change it back for 30 days according to the website.
I pay for and maintain an active server. How can I get my profile reverted back to what it was before this person stole my account and changed it?
The issue isn't that I can't log in to my account -- I have access to my account again (and I clearly stated this in my original post). The problem is that the kid who stole the account in the first place changed my profile name from Heinekev to "xXSharkHexXx", and I am unable to change it back for 30 days. Mojang doesn't have a customer support number to contact in order to have my name restored to what it was before, not sure how to get my profile name fixed.
Earlier this afternoon while I was at work, I received an email that my Minecraft account password was changed. I went through the password reset about 15 minutes ago and configured security questions to further secure the account, however my profile name was changed from "Heinekev" to "xXSharkHeXx". First off -- what a stupid profile name. Really? Second, and more importantly: I can't change it back for 30 days according to the website.
I pay for and maintain an active server. How can I get my profile reverted back to what it was before this person stole my account and changed it?
Herb,
The issue isn't that I can't log in to my account -- I have access to my account again (and I clearly stated this in my original post). The problem is that the kid who stole the account in the first place changed my profile name from Heinekev to "xXSharkHexXx", and I am unable to change it back for 30 days. Mojang doesn't have a customer support number to contact in order to have my name restored to what it was before, not sure how to get my profile name fixed.