Haven been able to play the last 2 days on my main xbox. deleted local console data, but still it wont sync. This is extremely frustrating. Is there any official support here or no?
I am having the same problem, I have tried deleting and reinstalling the game, Hard resetting the console but nothing is working. I have spent a lot of time with my friends on this map so it is frustrating to have this problem! If anyone has fixed this, explain how please. Thanks in advance
I'm having a similar issue, console keeps asking which data to use. Shows a message like this: "Saved data on this console are different from those on the cloud"
Can't play.
I was actually able to get one of my saves back after deleting local info and pulling back down from the cloud, however when trying to fix the other save that one got re buggered and now none work again.
Fails at 0% Syncing. Can create a new world and it seems to work. When this happened all my other games seemed to take far longer to Sync as well but once done all worked. Minecraft, not so much. Major pain in the butt if it doesn't come back, some serious time has been invested in our survival world.
I can't use console data at all, since troubleshooting they told me to clear the local save. Luckily I can still play on the other one. Xbox support said someone should be contacting me by Tuesday (...)
I was having the same issue until I made the Xbox that I was trying to sync to, my home Xbox. Currently I game share with my son so our profiles are at home on eithers console. Troubleshooting I thought that may be the issue. Immediately after making my home Xbox the one I was trying to sync to, my full save synced and I'm playing it right now. Hope this helps, Good Luck!!
Microsoft called again saying that the case was marked as resolved. I assured them that it is not and this is still occurring, however the escalation engineer said "he doesn't want to tell me that its not fixable and it is what it is..." meaning we're reaching that point. I've confirmed that it is only cloud save affected of one map. there's no way to delete only the cloud save, theres no way to make a copy of the map (because it won't sync to other systems).
If they don't come up with an answer, my best hope is to ask for a refund for the game and my 2 years Xbox live gold. Because really, I'll just stop playing entirely and the only reason I got gold was to play with my kids.
Microsoft escalation has closed the case no their end - there is an acknowledged bug that some cloud saves become corrupt. There is no way for them or us to delete the corrupted one, so for now, its broken indefinitely and you lose your world. The escalation agent offered me a year of gold or a credit, so I took the credit. He did say to try again from time to time since there was an acknowledged bug. Disappointed that I've got many hundreds of hours into a world I can't play on my main xbox. This will probably be the end of my minecraft on Xbox, but at least I got a credit for my troubles.
Got a call from the escalation engineer again who asked me to try again -- AND IT WORKED! I am very surprised but I really appreciate Justin K at Global service escalation for Xbox!
If so, call up Xbox support, tell them you're having the issue, you spoke to someone who had their case escalated (SRX1286314068ID) and the back end team had to fix it.
I have 1,400 hours on one survival world. No other saves
today I was playing mincraft and no one was joining. Later i got a message saying my game wasn't popping up.
I switched to another game to play with someone else and couldn't invite them or send them an invite. When they tried to join from friends list, it loaded minecraft, not Dead rising 3, which is what i was playing.
To fix this I deleted my local saved games.
When loading my MC world, it would sync to 99% and stop. Error (0) just like ElimAgate and, I suspect, WeepinLeper.
i'm freaking out. Please! Help. Its the middle of the night so xbox support is closed and I have nothing to do about it but post here! Something like 1400 hours playing MC on xbox one, not counting the 2 years on 360 and only one survival map the whole time. If I can't get it back, I'm selling my Xbox one of craigslist and finding a better use of my time. That's not a threat it's just the only thing I can do to keep this from happening to me agin :(.
The Meaning of Life, the Universe, and Everything.
Join Date:
6/16/2015
Posts:
48
Member Details
I'm having this same issue with a saved world of my own and I can't get anyone from anywhere to reply to me to help resolve it. There has to be a better way to backup your work that you spend hours and hours on.
ElimAgate, how did get in touch with xbox escalation? I was on with networking and he said he couldn't transfer me to anyone. Didn't help just had me do basic stuff. Then said the file is corrupt, start over.
i'm sobbing this is so bad. Here's a vid of the world from months ago when I first got the xbox one. Imagine how much work went in since then. All gone
The Meaning of Life, the Universe, and Everything.
Join Date:
6/16/2015
Posts:
48
Member Details
I've been trying to get Microsoft to help most of the day. They want me to get help from mojang but mojag says for xbox one help you have to go to Microsoft Support.
Haven been able to play the last 2 days on my main xbox. deleted local console data, but still it wont sync. This is extremely frustrating. Is there any official support here or no?
http://t.co/cP8llYLuD7
4J please, please save me. My world is stuck in the nether. It will only load on one of my two Xbox one's. This was created *On* Xbox one.
https://pbs.twimg.com/media/CBO1byBU0AE8okb.jpg:large
It fails at 0% sync. connection is good. other maps work fine. I have more than a hundred hours into this map...
I am having the same problem, I have tried deleting and reinstalling the game, Hard resetting the console but nothing is working. I have spent a lot of time with my friends on this map so it is frustrating to have this problem! If anyone has fixed this, explain how please. Thanks in advance
No response from 4jstudios and Xbox support cant/won't help. This is absolutely disappointing.
I'm having a similar issue, console keeps asking which data to use. Shows a message like this: "Saved data on this console are different from those on the cloud"
Can't play.
Mrkrgnao! the cat said loudly-
Exact same issue.
I was actually able to get one of my saves back after deleting local info and pulling back down from the cloud, however when trying to fix the other save that one got re buggered and now none work again.
Fails at 0% Syncing. Can create a new world and it seems to work. When this happened all my other games seemed to take far longer to Sync as well but once done all worked. Minecraft, not so much. Major pain in the butt if it doesn't come back, some serious time has been invested in our survival world.
I chose the "use console data" and it finally let me play. Now spawners are not working xD
Mrkrgnao! the cat said loudly-
I can't use console data at all, since troubleshooting they told me to clear the local save. Luckily I can still play on the other one. Xbox support said someone should be contacting me by Tuesday (...)
I was having the same issue until I made the Xbox that I was trying to sync to, my home Xbox. Currently I game share with my son so our profiles are at home on eithers console. Troubleshooting I thought that may be the issue. Immediately after making my home Xbox the one I was trying to sync to, my full save synced and I'm playing it right now. Hope this helps, Good Luck!!
The one im trying to sync to is my home xbox already
Xbox escalation copied my game save and said it was a corrupt save. they owe me a response by next Friday. they've contacted majong apparently.
Now after last night's outage, I can't play on either Xbox.
................................................................NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO MY SAVE HAS HUNDREDS OF HOURS..........!!!!!
No response from 4j or Mojang
Microsoft called again saying that the case was marked as resolved. I assured them that it is not and this is still occurring, however the escalation engineer said "he doesn't want to tell me that its not fixable and it is what it is..." meaning we're reaching that point. I've confirmed that it is only cloud save affected of one map. there's no way to delete only the cloud save, theres no way to make a copy of the map (because it won't sync to other systems).
If they don't come up with an answer, my best hope is to ask for a refund for the game and my 2 years Xbox live gold. Because really, I'll just stop playing entirely and the only reason I got gold was to play with my kids.
Microsoft escalation has closed the case no their end - there is an acknowledged bug that some cloud saves become corrupt. There is no way for them or us to delete the corrupted one, so for now, its broken indefinitely and you lose your world. The escalation agent offered me a year of gold or a credit, so I took the credit. He did say to try again from time to time since there was an acknowledged bug. Disappointed that I've got many hundreds of hours into a world I can't play on my main xbox. This will probably be the end of my minecraft on Xbox, but at least I got a credit for my troubles.
Got a call from the escalation engineer again who asked me to try again -- AND IT WORKED! I am very surprised but I really appreciate Justin K at Global service escalation for Xbox!
Are you getting error (0) ?
If so, call up Xbox support, tell them you're having the issue, you spoke to someone who had their case escalated (SRX1286314068ID) and the back end team had to fix it.
They did not reply to e-mails from Microsoft support, or me, or via twitter. 4j and mojang were silent.
Weepinleper, have u gotten anywhere yet?
I have 1,400 hours on one survival world. No other saves
today I was playing mincraft and no one was joining. Later i got a message saying my game wasn't popping up.
I switched to another game to play with someone else and couldn't invite them or send them an invite. When they tried to join from friends list, it loaded minecraft, not Dead rising 3, which is what i was playing.
To fix this I deleted my local saved games.
When loading my MC world, it would sync to 99% and stop. Error (0) just like ElimAgate and, I suspect, WeepinLeper.
i'm freaking out. Please! Help. Its the middle of the night so xbox support is closed and I have nothing to do about it but post here! Something like 1400 hours playing MC on xbox one, not counting the 2 years on 360 and only one survival map the whole time. If I can't get it back, I'm selling my Xbox one of craigslist and finding a better use of my time. That's not a threat it's just the only thing I can do to keep this from happening to me agin :(.
I'm having this same issue with a saved world of my own and I can't get anyone from anywhere to reply to me to help resolve it. There has to be a better way to backup your work that you spend hours and hours on.
ElimAgate, how did get in touch with xbox escalation? I was on with networking and he said he couldn't transfer me to anyone. Didn't help just had me do basic stuff. Then said the file is corrupt, start over.
i'm sobbing this is so bad. Here's a vid of the world from months ago when I first got the xbox one. Imagine how much work went in since then. All gone
I've been trying to get Microsoft to help most of the day. They want me to get help from mojang but mojag says for xbox one help you have to go to Microsoft Support.