Thanks for the review! We know our billing system is a bit of an issue and we are in the middle of developing a better system to handle it all. Just create a support ticket and we will get those old orders removed for you!
I can't say enough about this service - they have everything I could ask for and more all for a price I haven't seen beat anywhere. With standard SSDs, Free SQL database, live support, and free multicraft panel, I really don't know what else you could ask for.
I have seen other providers charge 2-3 times as much as these guys do, for the same amount of ram, but without stuff like SSD and multicraft. I'm really glad I was recommended to these guys - they've helped make my dream possible and economical!
If you're looking for a host, these are the guys for you. And I do mean you.
We are currently still using Multicraft. We are entering the testing phase to ensure our control panel can handle a production load from multiple servers right now. This way we ensure we don't have a flop launch and upset people everywhere. We'll be VERY verbose about the launch when it happens!
Haven't been with this host for long but I can say I have nothing but positive for them. Live chat was awesome to talk, and they make sure you get what you need. I thought the server connection from Phoenix would be a bit shady since I was from the east coast but when I tested it I had no lag issues and commands that I typed went through straight away. As for their Auburn servers it was the exact same like their Phoenix ones, no connection problems at all whatsoever. I don't even think I could tell the difference between both server connections since they were exactly the same which is odd since one is across the country horizontally from where I live.
All in all don't hesitate to choose these guys as your server hosts, they'll take care of you. As for me, if my current provider fails I know who I'm coming to next.
Been with these amazing People for over a month now and all i can say is WOW.
If your looking for a host what is kind and reliable,tries to help you in any way they can.
THEN WHY ARE YOU LOOKING ELSE WHERE?
Nodecraft are fantastic in every little way not one single bad word to say to the team.
They make renting a server fill like your eating a cookie out of a models hands.
Just a heads up for any customers. Our website is currently offline due to a security vulnerability in the WHMCS billing software used. There has been no known compromise to our systems, however we are taking precautions.
We will update when our website has returned. In the meantime our livechat and ticket system will remain operational via our temporary webpage at http://getnodecraft.net
UPDATE: We have patched the security vulnerability and have found no attempts to exploit the server. We are good to go!
I would like to say that this has been by far one of the better server hosting companies that I have dealt with. Their Support Staff is really knowledgeable and was able to help me figure out my hosting issues in no time at all. We were able to figure out that their servers weren't the problem just the connection between my house and their server.
TL;DR: Some of the best support staff with excellent benefits. Prices are the best will ever find with everything you get.
Their support is amazing and fast. The live chat is almost always online and if you have an issue you can always open a ticket. I've found that the average response time when the live chat isn't up is around 6 minutes. One of the best support group I've ever had the pleasure of dealing with
Their panel is just the standard multicraft panel. Not much to say. You can't set the amount of players however you can just ask them and they'll change it.
They have awesome extras. Free personal IP, DDoS protection, unlimited disc space, MySQL database, etc. I have no doubt that if I needed something I could just open a support ticket and they'd find a way to get it for me. They also support automatic backups (with no limits on how many/often you can do it!) which is pretty great.
The prices aren't the most expensive prices I've seen in my life, however there are a few cheaper hosts out there. That being said, those cheap hosts don't give you anywhere near the support they offer or the awesome extras they have. They're the cheapest high-end host I've found. From what I've seen they
always have pretty awesome deals. Even if they don't have a promotion on, their prices are super cheap.
Speed and quality
I've had a server with a ton of people on at once for hours at a time with no lag, ever. I've literally never experienced lag on my server. It's FTB as well, so it's pretty resource intensive. But no issues. The last time I had lag was last june and that was my fault. The server hardware is clearly very high end.
I was at no point asked to write a positive review by anyone. These are all my honest opinions.
I've been totally paranoid about renting a Minecraft server and after a few hours of hunting around I was finally directed to NodeCraft.
I have to say that while it's only been a couple hours after ordering that I am more than satisfied with their service! The server is running smoothly and the customer service is the best I've encountered yet! They've replied promptly and efficiently, and have worked patiently with me to answer my questions and give me a hand setting it up - Not that there was any problem with the process, I'm just a bit of a noob when it comes to server administration
I can't speak for long term, but right now I am totally all about these guys and give them two big thumbs ups!
High quality host. Been a customer for near a year I think now. Have always been quick to resolve any issues I've had (Most of which were from my doing), and have rarely gone down in the year I've had them. Customer service is amazing too (And can't complain about the prices). A definite recommend!