The Meaning of Life, the Universe, and Everything.
Zero customer service. No response to my ticket, didn't get a notification about the server ever getting setup. I was given another users account, which I had no access to. They have a no refund policy, which means if you spend anything, you won't get refunded. Put in a paypal dispute and it was deferred. Stay away from this company, worst experience i've ever had with a company. I guess they would have gone bankrupt with refunding me $1.40.
If anyone is interested in purchasing a server host, do not go with these guys. I only went with them for the seemingly low prices, but later regretted it immensely. Their support via ticket system is appalling, horribly slow and disgustingly low quality. Furthermore, you can't attempt to 'help yourself' as their knowledge base links and FAQ system is broken. Their user interface is literally un-appealing, it's like managing your server is a complete nightmare when going with these guys. Their dedicated IPs are way overpriced ($5 USD), it's no wonder they don't mention the cost of their dedicated IPs anywhere in their information pages, just to attempt to lure you in and suck your money dry. Never thought I'd say this in my life, but low cost does equal low quality.