Just wanted to give people a headsup. Their services are not instant setup. They will do a manual verification of your account prior to setup, or at least that is the excuse that was provided to me. I received the actual server at 8:46 PM but I placed the order around 8:30 AM this morning according to the times when I received the invoice payment email and then twelve hours later when I received the email letting me know that my server was ready and that my ticket was replied to telling me that I had no option essentially but to use their service since they wouldn't refund based on their failure to actually provide a service.
I'm going to give it some time and do a thorough test to make sure their service is good and will post back here on whether or not it is actually good.
Just wanted to give people a headsup. Their services are not instant setup. They will do a manual verification of your account prior to setup, or at least that is the excuse that was provided to me. I received the actual server at 8:46 PM but I placed the order around 8:30 AM this morning according to the times when I received the invoice payment email and then twelve hours later when I received the email letting me know that my server was ready and that my ticket was replied to telling me that I had no option essentially but to use their service since they wouldn't refund based on their failure to actually provide a service.
I'm going to give it some time and do a thorough test to make sure their service is good and will post back here on whether or not it is actually good.
Just to clarify we don't manually verify every order, just ones that pass a certain threshold for extra review. 70% of orders are setup instantly. If you order a large server or something doesn't look right it can take up to 24 hours.
Just to clarify we don't manually verify every order, just ones that pass a certain threshold for extra review. 70% of orders are setup instantly. If you order a large server or something doesn't look right it can take up to 24 hours.
Can I just suggest that you provide that information either on the order page or in the terms of service? You could alleviate a lot of future issues that way. Otherwise people will be unaware. It cuts down on confusion.
why don't you guys use anything other than paypal?
p.s. i helped a friend with one of your servers a while back and it was loads of fun and wanted to get one for myself but i very strongly dislike paypal for reasons that shall stay to myself
why don't you guys use anything other than paypal?
p.s. i helped a friend with one of your servers a while back and it was loads of fun and wanted to get one for myself but i very strongly dislike paypal for reasons that shall stay to myself
It's quite simple. The more any company can process through a payment processor the lower it will cost that company to process the payment. If we were to offer multiple processors it would actually cost us more for each transaction. Despite your reasons for not wanting to use PayPal it still is the most popular online payment system.
Can I just suggest that you provide that information either on the order page or in the terms of service? You could alleviate a lot of future issues that way. Otherwise people will be unaware. It cuts down on confusion.
Thank you very much for your suggestion. We do listen to our customers on things they want. We will consider making the adjustment.
The Meaning of Life, the Universe, and Everything.
Join Date:
10/6/2012
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My friend and I ordered a server around a week ago, took about 3 hours to set-up, we wanted to install Feed the Beast Ultimate, they replied in a few minutes. No lag what so ever! The most cheap, excellent server hosting company EVER! Go get a server from minecraft.net now! They can NOT ever be beaten!
My friend and I ordered a server around a week ago, took about 3 hours to set-up, we wanted to install Feed the Beast Ultimate, they replied in a few minutes. No lag what so ever! The most cheap, excellent server hosting company EVER! Go get a server from minecraft.net now! They can NOT ever be beaten!
I put in what I think is a simple service ticket (Ticket ID: 558039) around 10:45 PM EST and haven't had any action or updates on it. I wouldn't have expected it to be worked necessarily last evening but some form of response during normal business hours is not unreasonable. From what I've seen of response times of the support, it has been below my expectations. This isn't just based on this one experience.
As far as the server itself, it is pretty good, low latency and up almost all of the time. If you are looking for something inexpensive and timeliness for support requests is not a top priority, then this is an excellent host. I would rate my overall experience a 7.5/10. Would have been a 9.5/10 had I some kind of response to my service request within the last 8 hours.
Ok
The server I have now use Multicraft.. Is it possible to easy transfer all my files over to your multicraft easily? And also.. How do I get the bonus 256mb when I switch hosting? Do I just write it in the describtion when I buy server with you?
Yes, you can transfer the files easily. Just keep in mind we do not provide any support for that. There's no bonus 256MB when switching... not sure where you saw that.
Yes, you can transfer the files easily. Just keep in mind we do not provide any support for that. There's no bonus 256MB when switching... not sure where you saw that.
Sounds great
You actually wrote that in the first page off this post
MinecraftedHosting: Also we will price match any reputable company's price and/or give you an additional 256MB to your plan if you switch from any other provide
I believe what they stated is that you have to cancel your current order and buy a new one, then transfer all the files.
Doctor... Who?
You can run any Jar/mod that you'd like. All servers are now the same.
I'm going to give it some time and do a thorough test to make sure their service is good and will post back here on whether or not it is actually good.
Just to clarify we don't manually verify every order, just ones that pass a certain threshold for extra review. 70% of orders are setup instantly. If you order a large server or something doesn't look right it can take up to 24 hours.
Can I just suggest that you provide that information either on the order page or in the terms of service? You could alleviate a lot of future issues that way. Otherwise people will be unaware. It cuts down on confusion.
p.s. i helped a friend with one of your servers a while back and it was loads of fun and wanted to get one for myself but i very strongly dislike paypal for reasons that shall stay to myself
It's quite simple. The more any company can process through a payment processor the lower it will cost that company to process the payment. If we were to offer multiple processors it would actually cost us more for each transaction. Despite your reasons for not wanting to use PayPal it still is the most popular online payment system.
Thank you very much for your suggestion. We do listen to our customers on things they want. We will consider making the adjustment.
We do not, sorry. They are out of stock for regular shared MC servers. Dedicated IP's are currently only available for VPS and Dedicated servers.
Thanks for the awesome review!
As far as the server itself, it is pretty good, low latency and up almost all of the time. If you are looking for something inexpensive and timeliness for support requests is not a top priority, then this is an excellent host. I would rate my overall experience a 7.5/10. Would have been a 9.5/10 had I some kind of response to my service request within the last 8 hours.
mc.miners-haven.com Join today! Website: www.miners-haven.com
Sorry, we don't offer skype.
Ok
The server I have now use Multicraft.. Is it possible to easy transfer all my files over to your multicraft easily? And also.. How do I get the bonus 256mb when I switch hosting? Do I just write it in the describtion when I buy server with you?
Thanks for the help!
mc.miners-haven.com Join today! Website: www.miners-haven.com
Sounds great
You actually wrote that in the first page off this post
MinecraftedHosting: Also we will price match any reputable company's price and/or give you an additional 256MB to your plan if you switch from any other provide
mc.miners-haven.com Join today! Website: www.miners-haven.com