Beginning to regret paying.....was a returning customer......no instant setup...took about 20 hours.....then when one was made....wrong password provided......another 16-20 hour wait...then works fine and great for few days and now today...servers down.....website is down....panels are down.....no notification email to why.....no response from there twitter.....probley will be sitting here for about 16-24 hours before i have a explanation.... there support is awful....and ive only ever gotten a reply from one person....it seems like a one person company to me..
Trust me, it will get to a 4 day wait because they don't care about the problems with their servers.
Rollback Post to RevisionRollBack
I own the Nine Realms servers. I also help people with their servers as well as professionalize in web developing. You can contact me on Skype at mandler119 for help.
I dont recommend ShockByte for a server host at all. Had issues with a webgui connecting to their db each one of their replies took 24-48hrs and they never could fix it.
All their replies take 24+hrs dont believe their "24hour support" bs because their isnt 24hour support.
If youre looking for a reliable host with really good customer service see McProHosting, BeastNode or Nodecraft i'd recommend them any day.
Heard you guys have great hosting for great prices! Looking forward to possibly naming you my future host. The only negative I've been hearing is customer support is slow. Other than that keep up the good work Shockbyte!
I used this company for 4 months and they have to be one of the worst hosting companies ever! The control panel was always going down and customer service is a joke. It was so bad that I only had access to my server around 50% of the time. The last straw for me was when it took them 2 days to get my server back up.
I've been using Minespan for the last five months and my server hasn't gone down once!
I've also heard good things about GG servers so you might want to check there too, but whatever you do, stay away from these guys!
I'm now using services of shockbyte for approx 1 month. First server host I use and I won't change. Prices are extremely satisfying, not to mention uptime, setup time, response on tickets and the cooperation when in need of help.
Looks and feels very professional, stable and trustworthy!
we've expanded our server with 4 1Gb servers and after a few days we decided to change it to a 1 4Gb server. After contact: no problem at all, just give details etc and it will be fixed asap!
Know more hosts, but no one is as easy as ahockbyte.
Definitely worth every dollar as a started, instant positive experience!!!
Our no-lag servers @shockbyte:
3 x Iron : 4GB (Survival / Eggwars / Skyblock)
The Meaning of Life, the Universe, and Everything.
Location:
Somewhere there...
Join Date:
2/17/2015
Posts:
47
Location:
Mauritius
Minecraft:
Trevish
Member Details
Amazing Host! I'm using them since like 3 days and yet no lag.And for their price,it's AMAZING!The customer support replies usually within 24 hours!And you won't get such a good host everywhere for only $2.50/GB.I totally recommend them now. JUST DO IT!.
I have been using Shockbyte for about 2 months now and may I just say, WOW! Shockbyte knows what they're doing whether you want a server for a few friends or a very large server. I plan on staying with Shockbyte for a very long time! Thanks Shockbyte!
Hey Shockbyte, my server has now been down for 2 days with the last ticket response from you guys 36 hours ago, this is a host error I cant fix it myself, it says this: Can someone look into this as soon as possible, thanks
Server] Server thread/WARN **** FAILED TO BIND TO PORT!
24.12 17:49:43 [Server] Server thread/WARN The exception was: java.net.BindException: Address already in use
24.12 17:49:43 [Server] Server thread/WARN Perhaps a server is already running on that port?
Hey Shockbyte, my server has now been down for 2 days with the last ticket response from you guys 36 hours ago, this is a host error I cant fix it myself, it says this: Can someone look into this as soon as possible, thanks
Server] Server thread/WARN **** FAILED TO BIND TO PORT!
24.12 17:49:43 [Server] Server thread/WARN The exception was:
java.net.BindException: Address already in use
24.12 17:49:43 [Server] Server thread/WARN Perhaps a server is already running on that port?
Hey my server is still down and my ticket was closed, had to re open it, it's been 3 days now! Ticket #435854
Do you currently have a promo code??Ok I found one which is the post before this :3.Beginning to regret paying.....was a returning customer......no instant setup...took about 20 hours.....then when one was made....wrong password provided......another 16-20 hour wait...then works fine and great for few days and now today...servers down.....website is down....panels are down.....no notification email to why.....no response from there twitter.....probley will be sitting here for about 16-24 hours before i have a explanation.... there support is awful....and ive only ever gotten a reply from one person....it seems like a one person company to me..
Sent you a PM Mitch, please get back to me
Seems a legit minecraft host,however
I heard Customer Support is not that good
I'm still waiting for a reply for my ticket on them setting up the custom jar for me. Been 5-6 hours now....not liking it already.
Trust me, it will get to a 4 day wait because they don't care about the problems with their servers.
Actually,I contacted them using the fastest way ( Skype).It's better to use Skype to contact them (Mitch to be precise) and he answers rather quickly
My server just got hacked
Fixed
I dont recommend ShockByte for a server host at all. Had issues with a webgui connecting to their db each one of their replies took 24-48hrs and they never could fix it.
All their replies take 24+hrs dont believe their "24hour support" bs because their isnt 24hour support.
If youre looking for a reliable host with really good customer service see McProHosting, BeastNode or Nodecraft i'd recommend them any day.
BLACK FRIDAY / CYBER MONDAY DEAL: Use "BLACKCYBER" for a MASSIVE 60% discount! #BlackFriday #CyberMonday
I am a representative of Shockbyte.
Heard you guys have great hosting for great prices! Looking forward to possibly naming you my future host. The only negative I've been hearing is customer support is slow. Other than that keep up the good work Shockbyte!
NeonMoon5
Best way to get faster reply from them is thru skype
I used this company for 4 months and they have to be one of the worst hosting companies ever! The control panel was always going down and customer service is a joke. It was so bad that I only had access to my server around 50% of the time. The last straw for me was when it took them 2 days to get my server back up.
I've been using Minespan for the last five months and my server hasn't gone down once!
I've also heard good things about GG servers so you might want to check there too, but whatever you do, stay away from these guys!
What is your current player amount?
Amazing Host! I'm using them since like 3 days and yet no lag.And for their price,it's AMAZING!The customer support replies usually within 24 hours!And you won't get such a good host everywhere for only $2.50/GB.I totally recommend them now.
JUST DO IT!.
I have been using Shockbyte for about 2 months now and may I just say, WOW! Shockbyte knows what they're doing whether you want a server for a few friends or a very large server. I plan on staying with Shockbyte for a very long time! Thanks Shockbyte!
I've been using Shockbyte for about 4 months while I slowly build my server, and I gotta say they are really good hosts.
Pros:
$2.50/gb last I checked.
Unlimited storage on SSD's no less.
Intel Xeon processors.
Hosts in my country (best country, USA)
Incredibly quick customer support
Actual DDoS protection.
Filezilla support.
Cons:
They got rid of the Iron plan. I still have it since I'm subscribed but it just confuses me. ¯\_(ツ)_/¯
The dedicated IP doesn't really work, but they're probably still working out kinks.
All in all 8/10.
Just a lazy server owner is all.
thecrucible.mc-server.net if you wanna play Destiny in Minecraft
Hey Shockbyte, my server has now been down for 2 days with the last ticket response from you guys 36 hours ago, this is a host error I cant fix it myself, it says this: Can someone look into this as soon as possible, thanks
Server] Server thread/WARN **** FAILED TO BIND TO PORT!
24.12 17:49:43 [Server] Server thread/WARN The exception was: java.net.BindException: Address already in use
24.12 17:49:43 [Server] Server thread/WARN Perhaps a server is already running on that port?
Hey my server is still down and my ticket was closed, had to re open it, it's been 3 days now! Ticket #435854