This I can say is very much true. One of the things I like the best about CubedHost, is their fast and high quality support. Far better, and faster, than any other host I've ever used.
They're a bit more expensive than some hosts, however, for the little extra money, it's definitely worth the higher quality of their servers, as well as the flawless support. Besides, they seem to have the budget servers now, as well. Honestly though, I haven't been able to find the differences between their regular and their budget servers, it's not very obvious on their website exactly what is different.
I've been using them for about 3 months now, hosting servers in US, UK and Amsterdam. I'm glad to say that I've had 0% downtime (from their side) on my servers using them. Servers work flawlessly and like expected. Whenever I've had problems not really related to them, they've still been happy to help me. As said, great support.
They also offer domains and webhosting. Their domains and webhosting is a little more expensive than from other providers, but I like having all my services in one place. I own 2 domains, and webhosting. The domains works just like expected. The webhosting I can't say much about, as I'm only using it for a MySQL database. I must say the cpanel is a bit old and clunky, however. But, imo, worth every cent.
Seeing as they've been the best host I've used, by far, I've just bought a dedicated server from them as well. Still waiting for the setup (been ~1 hour), but I'm sure it'll work great!
I highly recommend using CubedHost.
EDIT;
An update regarding my dedicated server order. After about an hour, I received this in a email:
As I'm not in a hurry, the 24-72 hour delivery time is perfectly okay, and understandable. However, I feel this should be noted on the website. Maybe it is, but it's certainly not obvious enough.
And, regarding the Multicraft panel, which I paid an extra $5 for, I feel the fact that you have to purchase a multicraft licence should also be made more obvious. Especially since there's a 10 player limit, and when purchasing a 8GB dedicated server, you're obviously planning on having more players than that.
However, I do not at all feel dissatisfied. I feel this is fair and understandable, so I'm not complaining. Just saying that these facts should be made more obvious on the website
Hey Vapid_Linus,
First off, thank you for becoming a valued CubedHost customer! And a HUGE thank you for such an awesome review. We love knowing that our customers are completely satisfied.
I would like to apologize for the confusion you had with our website. You're right, the setup time should be a bit more clear when ordering a dedicated server. The reason for the longer setup time is simply because the server has to be physically built, and racked inside of our data center, which of course takes a little time.
In regards to the Multicraft setup, the $5 we charge is for the installation of Multicraft (which can be quite a task for new users). You're also right that it should be noted a bit more clearly that you'll need your own Multicraft licence.
We do have a new website in the works, so I will pass along your suggests to hopefully have them implemented into the new version of our website.
Once again, I apologize for any confusion or inconvenience! Thanks again for being a valued CubedHost customer.
If there's anything else we can do for you, please don't hesitate to reach out to us.
First off, thank you for becoming a valued CubedHost customer! And a HUGE thank you for such an awesome review. We love knowing that our customers are completely satisfied.
I would like to apologize for the confusion you had with our website. You're right, the setup time should be a bit more clear when ordering a dedicated server. The reason for the longer setup time is simply because the server has to be physically built, and racked inside of our data center, which of course takes a little time.
In regards to the Multicraft setup, the $5 we charge is for the installation of Multicraft (which can be quite a task for new users). You're also right that it should be noted a bit more clearly that you'll need your own Multicraft licence.
We do have a new website in the works, so I will pass along your suggests to hopefully have them implemented into the new version of our website.
Once again, I apologize for any confusion or inconvenience! Thanks again for being a valued CubedHost customer.
If there's anything else we can do for you, please don't hesitate to reach out to us.
Regards,
Cameron Black
Senor Support Staff
Ooh, being a valued customer sounds very fancy!
Looking forward to the updated website!
The dedicated server works flawlessly so far, btw! The extremely detailed graphs in Observium make me very excited. I love graphs! The only "bad" experience I've had with it so far, is that the temperature stats in Observium reports it being 105,000°C which I can doubt. I should send a ticket about it, but it doesn't really matter to me.
Not sure if it's noteworthy, but some person, who claimed to be the previous owner of dedicated server, joined my test MC server and constantly spammed links to another host, saying bad things about CubedHost and linking to other hosts. Things like these have happened every time I've ordered a new server with a new IP address. This doesn't effect me in any way, but it might scare new customers, as I'm sure this pretty much happens to everyone.
Anywho, still very much enjoying my experience with you. The dedicated server works great. Already recommended CubedHost to quite a few people, some who have actually ordered a server.
So as I said, I highly recommend using CubedHost.
Ooh, being a valued customer sounds very fancy!
Looking forward to the updated website!
The dedicated server works flawlessly so far, btw! The extremely detailed graphs in Observium make me very excited. I love graphs! The only "bad" experience I've had with it so far, is that the temperature stats in Observium reports it being 105,000°C which I can doubt. I should send a ticket about it, but it doesn't really matter to me.
Not sure if it's noteworthy, but some person, who claimed to be the previous owner of dedicated server, joined my test MC server and constantly spammed links to another host, saying bad things about CubedHost and linking to other hosts. Things like these have happened every time I've ordered a new server with a new IP address. This doesn't effect me in any way, but it might scare new customers, as I'm sure this pretty much happens to everyone.
Anywho, still very much enjoying my experience with you. The dedicated server works great. Already recommended CubedHost to quite a few people, some who have actually ordered a server.
So as I said, I highly recommend using CubedHost.
Hi Linus,
Glad to hear you're enjoying the dedicated server. We love Observium too, that's why we decided to share it with our customers! The inaccurate temperature readings have shown up lately and I believe it's a bug in one of the recent updates to Observium - hopefully they'll work that out soon.
IPs assigned to our Minecraft servers are often recycled between customers so you can definitely end up with some unwanted players. If that ever gets to be a problem, we can always swap out the IP with a new one or permanently IP-ban the players from our systems. A quick support ticket would get that taken care of.
We really do appreciate the kind words and we always love to hear how satisfied our customers are - that's what keeps us doing what we do
If you ever need anything at all, we're here to help!
Regards,
Justin Head
Owner / Chief Operating Officer [email protected]
[ES] Hola, quisiera comprar un servidor de Minecraft aquí pero tengo unas dudas: Este servidor se utilizaría únicamente para una serie de YouTube con uno o dos colegas más por lo que la cantidad de slots sería de máximo 4, además (y el mayor problema) es que somos de diferentes países por lo que necesitamos un servidor que pueda darnos una buena latancia ya que somos de Argentina y España.
El servidor no tendría mas de 40 o 50 mods como máximo por lo que también necesitaría saber cuantos mb/gb necesitaría el servidor, tengo entendido que sería al rededor de 1gb/2gb pero no lo sé asi que necesitaría asesoramiento también en ese aspecto.
Gracias.
[EN Translate] Hello, I would like to buy a minecraft server here but I have some doubts: This server would be used only for a series of YouTube with one or two colleagues more so the number of slots would be maximum 4 further (and the biggest problem) is that we are from different countries so we need a server that can give us latancia good as we are in Argentina and Spain.
The server does not have more than 40 or 50 at most mods so also need to know how many mb / gb need the server, I understand that it would be around 1GB/2GB but I do so also need advice on that.
After closing WriteEscape.com it took me ages to find a company i could trust. CubedHost is that company, one of the most amazing companies, it's reliable and better yet, it's worth every single cent.
Thanks for your input! We're always glad to hear positive responses to our service.
If there's any way you think we could improve, please let us know. We strive to provide the highest quality Minecraft server hosting, with the best performance and support; there's always areas where we can improve though
[EN Translate] Hello, I would like to buy a minecraft server here but I have some doubts: This server would be used only for a series of YouTube with one or two colleagues more so the number of slots would be maximum 4 further (and the biggest problem) is that we are from different countries so we need a server that can give us latancia good as we are in Argentina and Spain.
The server does not have more than 40 or 50 at most mods so also need to know how many mb / gb need the server, I understand that it would be around 1GB/2GB but I do so also need advice on that.
Thank you.
A 4-slot server with 40 - 50 mods should handle fairly well on 1GB. I've personally run many popular modpacks on just 1GB of RAM and they come in at around 100+ mods. If you ever need to add more memory to your server, you're welcome to do that at any time -- upgrades are instant and can be done without purchasing a new server, plus you'll keep all of your files.
I hope that helps! If you have any other questions, please let us know.
Regards,
Justin Head
Owner / Chief Operating Office
CubedHost, LLC
Hey I am looking to buy a server here but ...
I want it lasting more than a month so i want it quarterly but it is about 10 times the price of a month. Is there a reason for this?
Hey I am looking to buy a server here but ...
I want it lasting more than a month so i want it quarterly but it is about 10 times the price of a month. Is there a reason for this?
I was there just a bit ago pricing a new host and noticed the same thing. Once I realized they are currently having a big sale it was pretty esay to figure out. The short term savings wont be reflected in the long term pricing. Take a look at the savings section to get an idea of what the real month costs would be.
Hey I am looking to buy a server here but ...
I want it lasting more than a month so i want it quarterly but it is about 10 times the price of a month. Is there a reason for this?
The quarterly and semi-annual pricing shown does not include the 75% off discount because our current promotion only applies to monthly plans. You're more than welcome to use the promo for the first month, then switch over to a longer term afterwards. The price you're seeing on quarterly/semi-annual is so much higher because the price you're seeing on monthly is after the 75% off.
I was there just a bit ago pricing a new host and noticed the same thing. Once I realized they are currently having a big sale it was pretty esay to figure out. The short term savings wont be reflected in the long term pricing. Take a look at the savings section to get an idea of what the real month costs would be.
.... back to hosting research for me, sigh
Hi there,
I get the feeling that you might not be happy with our pricing structure. Hopefully I can shed some light on why we might seem a bit more expensive than other providers.
Our Premium Minecraft server hosting options are up there at $14/GB per month, but it's for a few good reasons: we utilize enterprise-grade hardware specifically chosen for high TPS and no lag (Intel Xeon E3 V2/V3 CPUs), all servers are backed up nightly to a remote storage system where the files are kept for up to 10 days - allowing you to request a full server rollback anytime, our Multicraft control panel has been customized to include features not found with other hosts - such as a built-in world manager and one-click modpack installation, and we have an excellent support staff working around the clock to assist with any and every issue you might encounter.
When you pay just that little bit extra, I guarantee that you'll be satisfied with the service that you receive. We offer a 48-hour full money-back guarantee and partial refunds and credit throughout your billing cycle.
We noticed that many customers didn't need some of these extra features and were looking for a cheaper alternative, so we introduced a Budget Minecraft server line with pricing as low as $6/GB on monthly plans. These servers are hosted on Intel Xeon E5-1650 V2s with 128GB of RAM (100GB allocated to prevent overselling) out of a North America and European location, with options between 512MB to 12GB. While the Budget servers don't come with many of the features that our Premium servers do, they still come with a customized Multicraft control panel, one-click plugin installation, support for MCPC+ / Forge / BungeeCord, and a ton of other awesome features.
We're still running a 75% off sale and that covers both of these great options on monthly plans. Grab a server for one month and see how you like it, I'm sure it will meet all of your expectations. If you'd like to work out a lower rate after the discount ends, our billing team would be more than happy to help you with that.
1. I want a bukkit 1.7 server. Will I you automatically install bukkit with one click, or will I have to install it manually?
2. Same as question 1, but with updates. Will there be buttons on the control panel that automatically install updates, or will I have to install the updates manually?
3. Is there an extra fee for bukkit? Does your $5.3 1.5 GB service include bukkit?
Thanks!
[ES] Hola, quisiera comprar un servidor de Minecraft aquí pero tengo unas dudas: Este servidor se utilizaría únicamente para una serie de YouTube con uno o dos colegas más por lo que la cantidad de slots sería de máximo 4, además (y el mayor problema) es que somos de diferentes países por lo que necesitamos un servidor que pueda darnos una buena latancia ya que somos de Argentina y España.
El servidor no tendría mas de 40 o 50 mods como máximo por lo que también necesitaría saber cuantos mb/gb necesitaría el servidor, tengo entendido que sería al rededor de 1gb/2gb pero no lo sé asi que necesitaría asesoramiento también en ese aspecto.
Gracias.
[EN Translate] Hello, I would like to buy a minecraft server here but I have some doubts: This server would be used only for a series of YouTube with one or two colleagues more so the number of slots would be maximum 4 further (and the biggest problem) is that we are from different countries so we need a server that can give us latancia good as we are in Argentina and Spain.
The server does not have more than 40 or 50 at most mods so also need to know how many mb / gb need the server, I understand that it would be around 1GB/2GB but I do so also need advice on that.
Thank you.
That would cost around $14-28. The summer sale is much cheaper, but it only lasts for the first month. If you did yearly, you would get the discount every year.
1. I want a bukkit 1.7 server. Will I you automatically install bukkit with one click, or will I have to install it manually?
2. Same as question 1, but with updates. Will there be buttons on the control panel that automatically install updates, or will I have to install the updates manually?
3. Is there an extra fee for bukkit? Does your $5.3 1.5 GB service include bukkit?
Thanks!
Hi there!
1) Our Multicraft control panel is stocked with many different options, available for install in just a couple clicks. You can easily switch from vanilla Minecraft to CraftBukkit RB, beta, dev, 1.7.9, 1.7.5, 1.6.4, and more. Switching to other options such as MCPC+ (Cauldron), Spigot, and BungeeCord is just as quick and easy.
2) We offer automatic updates on many different server types, including vanilla, CraftBukkit, Spigot, BungeeCord, and many modpacks. You can enable auto-updates under Files -> Config Files -> Automatic Updates in Multicraft. Once an update is available, your server will automatically download it each time you restart.
3) No, we don't charge extra for any different kinds of servers. You're welcome to use vanilla, Bukkit, Spigot, BungeeCord, and modpacks on any of our servers - without any limitations.
Just paid for this. Hopefully this service is better and not like the others. Cheers!
I certainly hope so as well!
Our cancellation to new order and renewal ratio is around 10%, that means that only 1 out of every 10 customers cancels their service - and only a tiny fraction of those cancellation requests specify an issue on our end (ie. lag, performance, support). The overwhelming majority of our customers are extremely loyal and satisfied. We actively monitor cancellations in order to continually improve in every area possible.
If there's ever anything we can do to make your Minecraft hosting experience better, please don't hesitate to let us know
We have both premium and budget server lines to meet everyone's needs - be it a small, inexpensive server for friends, a larger community server, or even a network of servers linked with BungeeCord.
Our current sale is a great opportunity to try out our servers for just a few bucks. With the performance, features, and support, I'm sure you'll love the service
If you have any questions about our pricing or service, please don't hesitate to let us know!
Quick question: Do you back up MySQL databases? Also, does the fair use policy of 30GB apply to the database as well? Prism stores a lot of information and I may have to do some ... summer cleaning if it does apply.
Edit: An interface for us server owners to restore/download backups instead of having to submit a ticket would be lovely as well.
We currently do not perform backups of MySQL databases, but we do have plans to roll those out quite soon. They'll likely be done on a weekly basis.
Our fair use policy does apply to our MySQL databases, but there's no hard limit of 30GB. We constantly monitor resource consumption across all of our systems and if we notice any fluctuations that might cause issues for other customers, we intervene; otherwise, you won't hear from us.
We're working hard on a new front-end for our Multicraft control panel, unifying all of our locations and services into a single management panel with a lot of new and improved features. One of our top priorities for the new control panel will be automated rollbacks using our nightly backups. We're hoping to open private beta testing for the panel within the next 2-3 months and a full roll-out by the end of the year.
So I've ordered a server (Premium) for 8GB and gotten it all set up thanks to the customer support. I'll be making my review soon enough, but so far it seems kind of disappointing as I've noticed a huge delay in responses to my support tickets after I've purchased the server. Maybe it's just the timing, but I assumed 24/7 live support meant that the livechat and ticket service would be active throughout the night as well. I guess their livechat customer support is either down for the day, or just dealing with a lot of chat requests since I haven't seen it come out of queue.
I won't be rating the host until I've tested it out with a heavy modpack and seeing if the premium top-notch hardware with 8GB dedicated RAM will be enough to cater to the needs of a tiny 10-15 active memberbase as of right now. Let's hope that this server lives up to the previous positive testimonials/reviews, and that I will join in with my own recognition of the host.
Side-note: Waiting for my ticket for my Montreal server (since Ashburn, Virginia is out of stock), and troubleshooting a few modpack tweaks (enabling a few, disabling a few) to receive some form of response soon. Staying up for another hour, but if not, hopefully by the time I wake up.
So I've ordered a server (Premium) for 8GB and gotten it all set up thanks to the customer support. I'll be making my review soon enough, but so far it seems kind of disappointing as I've noticed a huge delay in responses to my support tickets after I've purchased the server. Maybe it's just the timing, but I assumed 24/7 live support meant that the livechat and ticket service would be active throughout the night as well. I guess their livechat customer support is either down for the day, or just dealing with a lot of chat requests since I haven't seen it come out of queue.
I won't be rating the host until I've tested it out with a heavy modpack and seeing if the premium top-notch hardware with 8GB dedicated RAM will be enough to cater to the needs of a tiny 10-15 active memberbase as of right now. Let's hope that this server lives up to the previous positive testimonials/reviews, and that I will join in with my own recognition of the host.
Side-note: Waiting for my ticket for my Montreal server (since Ashburn, Virginia is out of stock), and troubleshooting a few modpack tweaks (enabling a few, disabling a few) to receive some form of response soon. Staying up for another hour, but if not, hopefully by the time I wake up.
Hi there,
We've actually been inundated with support requests today and our team is working to dispatch responses as quickly as possible, as well as restocking many of our locations. Rest assured that we are there, working toward your requests as quickly as humanly possible.
I'm actually familiar with your tickets in particular and our team is looking into the requests as I type this. We're working toward speedy resolution, so you and your players can get on with enjoying the server.
If you have any other requests, comments, or suggestions, please don't hesitate to let us know!
Glad to hear it!
Let us know if there's anything we can assist with.
Hi there,
We've actually been inundated with support requests today and our team is working to dispatch responses as quickly as possible, as well as restocking many of our locations. Rest assured that we are there, working toward your requests as quickly as humanly possible.
I'm actually familiar with your tickets in particular and our team is looking into the requests as I type this. We're working toward speedy resolution, so you and your players can get on with enjoying the server.
If you have any other requests, comments, or suggestions, please don't hesitate to let us know!
Hello,
Really appreciate all the hard work and great support I've been receiving, but there just seems to be like a giant delay on the support ticket responses during certain hours, and I almost want to say that there's no customer support representative on at the following hours. I believe I've never received any response, confirmation of my ticket being reserved (ticket status changing or anything). Maybe it was that no other representative seemed to want to answer some of the quick questions, or that there was like an influx of tickets with only one-two people working on tickets around that time. But to warrant my own assumptions, I've had to wait 6+ hours during these hours, and it clearly wasn't following the 24/7 support that is being advertised.
The following hours when I send in tickets (around 11PM-6AM), there just seems to be no answers, and I'm left to kind of wait until the next day. I'm totally fine with this, but would really like to see more of an updated advertisement on that 24/7 support. However, I'd also like to add that the customer support that I've received when they're actively responding is absolutely superb. The only problem I've really run into was just the lack of livechat support availability (seen it only on once and it was during the evening before it went down again), and some huge delay at the hours specified.
I'll more than likely put in a better and more detailed review in a bit for others to view, but I can honestly say it's still a pretty good experience compared to other hosting services. They've gone ahead and installed the plugins, and modified the modpacks for me as I asked them in great detail, and quite often (I think 6-9 ticket response back and forth). I've had to do nothing with the exception of a few tweaks on the plugins that I could do without messing up anything else.
Anyways, hope to see how the server host fares for another few days before making my finalized review. Thanks again though for all of your help~
Hey Vapid_Linus,
First off, thank you for becoming a valued CubedHost customer! And a HUGE thank you for such an awesome review. We love knowing that our customers are completely satisfied.
I would like to apologize for the confusion you had with our website. You're right, the setup time should be a bit more clear when ordering a dedicated server. The reason for the longer setup time is simply because the server has to be physically built, and racked inside of our data center, which of course takes a little time.
In regards to the Multicraft setup, the $5 we charge is for the installation of Multicraft (which can be quite a task for new users). You're also right that it should be noted a bit more clearly that you'll need your own Multicraft licence.
We do have a new website in the works, so I will pass along your suggests to hopefully have them implemented into the new version of our website.
Once again, I apologize for any confusion or inconvenience! Thanks again for being a valued CubedHost customer.
If there's anything else we can do for you, please don't hesitate to reach out to us.
Regards,
Cameron Black
Senor Support Staff
Ooh, being a valued customer sounds very fancy!
Looking forward to the updated website!
The dedicated server works flawlessly so far, btw! The extremely detailed graphs in Observium make me very excited. I love graphs! The only "bad" experience I've had with it so far, is that the temperature stats in Observium reports it being 105,000°C which I can doubt. I should send a ticket about it, but it doesn't really matter to me.
Not sure if it's noteworthy, but some person, who claimed to be the previous owner of dedicated server, joined my test MC server and constantly spammed links to another host, saying bad things about CubedHost and linking to other hosts. Things like these have happened every time I've ordered a new server with a new IP address. This doesn't effect me in any way, but it might scare new customers, as I'm sure this pretty much happens to everyone.
Anywho, still very much enjoying my experience with you. The dedicated server works great. Already recommended CubedHost to quite a few people, some who have actually ordered a server.
So as I said, I highly recommend using CubedHost.
One person is a murderer with a knife,
who is trying to secretly kill off the other players.
Hi Linus,
Glad to hear you're enjoying the dedicated server. We love Observium too, that's why we decided to share it with our customers! The inaccurate temperature readings have shown up lately and I believe it's a bug in one of the recent updates to Observium - hopefully they'll work that out soon.
IPs assigned to our Minecraft servers are often recycled between customers so you can definitely end up with some unwanted players. If that ever gets to be a problem, we can always swap out the IP with a new one or permanently IP-ban the players from our systems. A quick support ticket would get that taken care of.
We really do appreciate the kind words and we always love to hear how satisfied our customers are - that's what keeps us doing what we do
If you ever need anything at all, we're here to help!
Regards,
Justin Head
Owner / Chief Operating Officer
[email protected]
Este servidor se utilizaría únicamente para una serie de YouTube con uno o dos colegas más por lo que la cantidad de slots sería de máximo 4, además (y el mayor problema) es que somos de diferentes países por lo que necesitamos un servidor que pueda darnos una buena latancia ya que somos de Argentina y España.
El servidor no tendría mas de 40 o 50 mods como máximo por lo que también necesitaría saber cuantos mb/gb necesitaría el servidor, tengo entendido que sería al rededor de 1gb/2gb pero no lo sé asi que necesitaría asesoramiento también en ese aspecto.
Gracias.
[EN Translate] Hello, I would like to buy a minecraft server here but I have some doubts:
This server would be used only for a series of YouTube with one or two colleagues more so the number of slots would be maximum 4 further (and the biggest problem) is that we are from different countries so we need a server that can give us latancia good as we are in Argentina and Spain.
The server does not have more than 40 or 50 at most mods so also need to know how many mb / gb need the server, I understand that it would be around 1GB/2GB but I do so also need advice on that.
Thank you.
Thanks for your input! We're always glad to hear positive responses to our service.
If there's any way you think we could improve, please let us know. We strive to provide the highest quality Minecraft server hosting, with the best performance and support; there's always areas where we can improve though
A 4-slot server with 40 - 50 mods should handle fairly well on 1GB. I've personally run many popular modpacks on just 1GB of RAM and they come in at around 100+ mods. If you ever need to add more memory to your server, you're welcome to do that at any time -- upgrades are instant and can be done without purchasing a new server, plus you'll keep all of your files.
I hope that helps! If you have any other questions, please let us know.
Regards,
Justin Head
Owner / Chief Operating Office
CubedHost, LLC
I want it lasting more than a month so i want it quarterly but it is about 10 times the price of a month. Is there a reason for this?
I was there just a bit ago pricing a new host and noticed the same thing. Once I realized they are currently having a big sale it was pretty esay to figure out. The short term savings wont be reflected in the long term pricing. Take a look at the savings section to get an idea of what the real month costs would be.
.... back to hosting research for me, sigh
The quarterly and semi-annual pricing shown does not include the 75% off discount because our current promotion only applies to monthly plans. You're more than welcome to use the promo for the first month, then switch over to a longer term afterwards. The price you're seeing on quarterly/semi-annual is so much higher because the price you're seeing on monthly is after the 75% off.
Apologies for any confusion there!
Hi there,
I get the feeling that you might not be happy with our pricing structure. Hopefully I can shed some light on why we might seem a bit more expensive than other providers.
Our Premium Minecraft server hosting options are up there at $14/GB per month, but it's for a few good reasons: we utilize enterprise-grade hardware specifically chosen for high TPS and no lag (Intel Xeon E3 V2/V3 CPUs), all servers are backed up nightly to a remote storage system where the files are kept for up to 10 days - allowing you to request a full server rollback anytime, our Multicraft control panel has been customized to include features not found with other hosts - such as a built-in world manager and one-click modpack installation, and we have an excellent support staff working around the clock to assist with any and every issue you might encounter.
When you pay just that little bit extra, I guarantee that you'll be satisfied with the service that you receive. We offer a 48-hour full money-back guarantee and partial refunds and credit throughout your billing cycle.
https://cubedhost.com/minecraft
We noticed that many customers didn't need some of these extra features and were looking for a cheaper alternative, so we introduced a Budget Minecraft server line with pricing as low as $6/GB on monthly plans. These servers are hosted on Intel Xeon E5-1650 V2s with 128GB of RAM (100GB allocated to prevent overselling) out of a North America and European location, with options between 512MB to 12GB. While the Budget servers don't come with many of the features that our Premium servers do, they still come with a customized Multicraft control panel, one-click plugin installation, support for MCPC+ / Forge / BungeeCord, and a ton of other awesome features.
https://cubedhost.com/budget
We're still running a 75% off sale and that covers both of these great options on monthly plans. Grab a server for one month and see how you like it, I'm sure it will meet all of your expectations. If you'd like to work out a lower rate after the discount ends, our billing team would be more than happy to help you with that.
If you have any questions, please let us know!
Regards,
Justin Head
Owner / Chief Operating Officer
CubedHost, LLC
[email protected]
1. I want a bukkit 1.7 server. Will I you automatically install bukkit with one click, or will I have to install it manually?
2. Same as question 1, but with updates. Will there be buttons on the control panel that automatically install updates, or will I have to install the updates manually?
3. Is there an extra fee for bukkit? Does your $5.3 1.5 GB service include bukkit?
Thanks!
That would cost around $14-28. The summer sale is much cheaper, but it only lasts for the first month. If you did yearly, you would get the discount every year.
Hi there!
1) Our Multicraft control panel is stocked with many different options, available for install in just a couple clicks. You can easily switch from vanilla Minecraft to CraftBukkit RB, beta, dev, 1.7.9, 1.7.5, 1.6.4, and more. Switching to other options such as MCPC+ (Cauldron), Spigot, and BungeeCord is just as quick and easy.
2) We offer automatic updates on many different server types, including vanilla, CraftBukkit, Spigot, BungeeCord, and many modpacks. You can enable auto-updates under Files -> Config Files -> Automatic Updates in Multicraft. Once an update is available, your server will automatically download it each time you restart.
3) No, we don't charge extra for any different kinds of servers. You're welcome to use vanilla, Bukkit, Spigot, BungeeCord, and modpacks on any of our servers - without any limitations.
I certainly hope so as well!
Our cancellation to new order and renewal ratio is around 10%, that means that only 1 out of every 10 customers cancels their service - and only a tiny fraction of those cancellation requests specify an issue on our end (ie. lag, performance, support). The overwhelming majority of our customers are extremely loyal and satisfied. We actively monitor cancellations in order to continually improve in every area possible.
If there's ever anything we can do to make your Minecraft hosting experience better, please don't hesitate to let us know
Anyway's back on topic do you have a test IP I can try out?
***Nvm I see you are out of stock on Virginia locations****
Hi there!
We have both premium and budget server lines to meet everyone's needs - be it a small, inexpensive server for friends, a larger community server, or even a network of servers linked with BungeeCord.
Our current sale is a great opportunity to try out our servers for just a few bucks. With the performance, features, and support, I'm sure you'll love the service
If you have any questions about our pricing or service, please don't hesitate to let us know!
We currently do not perform backups of MySQL databases, but we do have plans to roll those out quite soon. They'll likely be done on a weekly basis.
Our fair use policy does apply to our MySQL databases, but there's no hard limit of 30GB. We constantly monitor resource consumption across all of our systems and if we notice any fluctuations that might cause issues for other customers, we intervene; otherwise, you won't hear from us.
We're working hard on a new front-end for our Multicraft control panel, unifying all of our locations and services into a single management panel with a lot of new and improved features. One of our top priorities for the new control panel will be automated rollbacks using our nightly backups. We're hoping to open private beta testing for the panel within the next 2-3 months and a full roll-out by the end of the year.
I won't be rating the host until I've tested it out with a heavy modpack and seeing if the premium top-notch hardware with 8GB dedicated RAM will be enough to cater to the needs of a tiny 10-15 active memberbase as of right now. Let's hope that this server lives up to the previous positive testimonials/reviews, and that I will join in with my own recognition of the host.
Side-note: Waiting for my ticket for my Montreal server (since Ashburn, Virginia is out of stock), and troubleshooting a few modpack tweaks (enabling a few, disabling a few) to receive some form of response soon. Staying up for another hour, but if not, hopefully by the time I wake up.
Glad to hear it!
Let us know if there's anything we can assist with.
Hi there,
We've actually been inundated with support requests today and our team is working to dispatch responses as quickly as possible, as well as restocking many of our locations. Rest assured that we are there, working toward your requests as quickly as humanly possible.
I'm actually familiar with your tickets in particular and our team is looking into the requests as I type this. We're working toward speedy resolution, so you and your players can get on with enjoying the server.
If you have any other requests, comments, or suggestions, please don't hesitate to let us know!
Hello,
Really appreciate all the hard work and great support I've been receiving, but there just seems to be like a giant delay on the support ticket responses during certain hours, and I almost want to say that there's no customer support representative on at the following hours. I believe I've never received any response, confirmation of my ticket being reserved (ticket status changing or anything). Maybe it was that no other representative seemed to want to answer some of the quick questions, or that there was like an influx of tickets with only one-two people working on tickets around that time. But to warrant my own assumptions, I've had to wait 6+ hours during these hours, and it clearly wasn't following the 24/7 support that is being advertised.
The following hours when I send in tickets (around 11PM-6AM), there just seems to be no answers, and I'm left to kind of wait until the next day. I'm totally fine with this, but would really like to see more of an updated advertisement on that 24/7 support. However, I'd also like to add that the customer support that I've received when they're actively responding is absolutely superb. The only problem I've really run into was just the lack of livechat support availability (seen it only on once and it was during the evening before it went down again), and some huge delay at the hours specified.
I'll more than likely put in a better and more detailed review in a bit for others to view, but I can honestly say it's still a pretty good experience compared to other hosting services. They've gone ahead and installed the plugins, and modified the modpacks for me as I asked them in great detail, and quite often (I think 6-9 ticket response back and forth). I've had to do nothing with the exception of a few tweaks on the plugins that I could do without messing up anything else.
Anyways, hope to see how the server host fares for another few days before making my finalized review. Thanks again though for all of your help~