I found this online; gotta love the internet :mrgreen:
"Memo of the Month," From The Washington Monthly, January/February 1991, page 24:
This is an actual alert to IBM Field Engineers that went out to all IBM Branch Offices. The person who wrote it was very serious. The rest of us find it rather funny.
Abstract: Mouse Balls Available as FRU (Field Replacement Unit)
Mouse balls are now available as FRU. Therefore, if a mouse fails to operate or should it perform erratically, it may need a ball replacement. Because of the delicate nature of this procedure, replacement of mouse balls should only be attempted by properly trained personnel.
Before proceeding, determine the type of mouse balls by examining the underside of the mouse. Domestic balls will be larger and harder than foreign balls. Ball removal procedures differ depending upon manufacturer of the mouse. Foreign balls can be replaced using the pop-off method. Domestic balls are replaced using the twist-off method. Mouse balls are not usually static sensitive. However, excessive handling can result in sudden discharge. Upon completion of ball replacement, the mouse may be used immediately.
It is recommended that each replacer have a pair of spare balls for maintaining optimum customer satisfaction, and that any customer missing his balls should suspect local personnel of removing these necessary items.
lol, that actually used to be a problem in school, students would take out the balls and play with them, and not put them back in. So there used to be mice without balls (you know, back in the days when [some]mice still had balls).