I've got a Logitech G230 gaming headset, and a Mac. Logitech don't support Mac but I know how to fix.
If you have a Mac like me, or a Windows PC with a issue, and got a line-in 3mm jack at your headset/mic you could do this:
If you connect your headset to your pc and you only hear the other but your mic don't work you can buy a USB adapter to convert the line-in to USB. Which mic you have, doesn't matter. I prefer this device: 3D Sound from Konig. Or go to a Apple shop and ask for it. I've purchased one for $10.
So you can still use your microphone, even if the word is not supported!!
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