I also got an Xbox One S on Black Friday with the game (disc) and it won’t let me get the new one for free. It prompts me to but wants me to pay. And I have the Xbox Gold that I payed for. I also have 10 hours of gameplay. I would like to know why also.
Hey, i had this problem too, i bought the physical game on the 16th of dec, and i played for over 30hours, and bought Adventure Time DLC, i kept getting the prompt when starting the game, that i would get the free one but the page it took me too kept charging me the 19.99,
i contacted Xbox Support, gave them a screenshot of the minecraft message that says i get the free version, and they saw i dowloaded a dlc, but i also took a screenshot of my playtime in case they asked.
Xbox ended up buying the game for me on xbl, so then it showed up as "owned"and i downloaded it.
dunno how common that course of action is for them... but contact them before the 30th
So I bought myself a xbox one S and "minecraft: xbox one edition" (disc) on black friday, but I cant get it to update for the better together update.
It says I have 18 hours of play, and it wont let me get DLC because of "the way your xbox live account is configured".
Any ideas on how to fix it?
So I bought a track pack, and now it's prompting me to get the better together update, but it wants me to pay.
as it's before January 30th, 2017, I should still be able to get it free.
I looked in my ready to install page, and its not there either.
any fixes?
You must play the game for at least 5 hours to have a free one. Do it quick because it will expire!
Maybe let mojang know about it. They will do something about it.
Dont know what to put here so take this Binding of Isaac meme.
Do you have an Xbox Live Gold account or just the free Silver account?
I also got an Xbox One S on Black Friday with the game (disc) and it won’t let me get the new one for free. It prompts me to but wants me to pay. And I have the Xbox Gold that I payed for. I also have 10 hours of gameplay. I would like to know why also.
Hey, i had this problem too, i bought the physical game on the 16th of dec, and i played for over 30hours, and bought Adventure Time DLC, i kept getting the prompt when starting the game, that i would get the free one but the page it took me too kept charging me the 19.99,
i contacted Xbox Support, gave them a screenshot of the minecraft message that says i get the free version, and they saw i dowloaded a dlc, but i also took a screenshot of my playtime in case they asked.
Xbox ended up buying the game for me on xbl, so then it showed up as "owned"and i downloaded it.
dunno how common that course of action is for them... but contact them before the 30th