Just got a server from this place yesterday & I have to say it was fast & was up & running a.s.a.p with no problems during transaction,customer service was a tad bit slow but other than that no lag what so ever as of yet.
One problem I have is uploading my own maps,no clue how that is done & the site could use some kind of new users guide but seems pretty simple so far besides the uploading maps.
Am I able to increase the amount of PermGen a server has? I need about 256-512 MB of PermGen allocated to my jar because I have 130+ mods. I wouldn't mind paying extra if I could increase the PermGen.
Again thank you all for the great reviews. The special is going to be ongoing until further notice. Right now there is not an end date. Anyone looking for large ram servers or dedicated servers please make a sales ticket on our website for a deal!.
Again thank you all for the great reviews. The special is going to be ongoing until further notice. Right now there is not an end date. Anyone looking for large ram servers or dedicated servers please make a sales ticket on our website for a deal!.
Thank you,
Thomas Dale
Dig The Mine, LLC
Could you please respond to my ticket, it has been a day and I think I am very close to purchasing from you!
Again thank you all for the great reviews. The special is going to be ongoing until further notice. Right now there is not an end date. Anyone looking for large ram servers or dedicated servers please make a sales ticket on our website for a deal!.
Completely ignored by these people. I set up an 8gig server, server can not start because they have not paid proper licensing fees. I wrote a support ticket 10 hours ago and have yet to get a response. Disputing it with paypal now. I would avoid this server like the plague. Almost none of their site is even set up, it is either a scam or ran by a child.
My server says can't connect to minecraft bridge, I sent a ticket in and an email to you and my server doesn't work and I need it fixed, other than this this is the best hosting place ever
Just bought from them last night, having the same issues as everyone else. it seems like they didnt pay the multicraft licence and have been disconnected. im thinking the owner just isnt checking up on all this as often as he should be.
Yeah customer service is pretty much nonexistant I sent in a ticket 12/01/2013 & still no response & now no server service,on top of that no way to upload your own maps or retrieve them if you ever wanted them & like I said getting help is pretty slow to nonexistant.
The price for the servers is great but at the rate they are going they are going to lose a lot of there customers I for one am close to looking for another service,If you like really slow customer service then buy from here,like others have said probably best not to buy from them at this point.
The company can be sued you know ? , Everyone who actually bought from them and haven't got a thing or response , as-long as you have screenshots you can sue the company, but I'm having a blast with this host, i ordered my server when hosting first released, had everything perfect, until this month something strange been going on, usually there service isn't like this ! they do what they say on there website's homepage but atm i don't know what's been going on, though my server is running for free lol, two servers infact, 1 GB , 8GB. Amazing :3... Might change to MCProhosting... I've been told that it's recommended.
The Meaning of Life, the Universe, and Everything.
Location:
Atlanta
Join Date:
6/17/2013
Posts:
75
Minecraft:
Matt5067
Member Details
Don't beg for refunds, go into PayPal and issue a chargeback for item not received. Or you can contact your credit card company if that's how you payed!
All tickets are being answered now. We are having issues with our servers reaching the licensing server and this is causing all the issues. We have a support ticket in. Most servers should be online. If you have downtime or cannot connect please open a ticket stating when this started and we will be issuing credits to your account. Please do not do paypal disputes as these will cause an additional delay and you will get more from account credit then going through paypal. Also, please do not use this thread as a form of support. Please direct all issues in our ticketing system. I have been coming on as much as i could, there has been a death in the family and i have been traveling answering tickets in between getting everything settled. I apologize support has been longer than usual.
I expected so much from this host:
$8/mo for 4 GB
The 50% off code
Instead, when I ordered my $5/mo 2 GB server (with 50% off discount), I got no email informing me my order has been recieved and my server was ready to be used. I was only able to find my server IP through my profile and active services, and it directed me to one of your test servers.
In addition, because I did not receive any email, I was not able to find the control panel and had literally no control over "my server".
Earlier today, I reported all these problems and received no response. I would like my $5 back, you obviously are a scam.
Terrible host. I would never recommend this. Not sure what the founder of this company was thinking when he released this service to the public.
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~PacMan Proud representative of Galactic Frontier Minecraft Server. Join now!
Just got a server from this place yesterday & I have to say it was fast & was up & running a.s.a.p with no problems during transaction,customer service was a tad bit slow but other than that no lag what so ever as of yet.
One problem I have is uploading my own maps,no clue how that is done & the site could use some kind of new users guide but seems pretty simple so far besides the uploading maps.
All in all I am liking this so far .
Hello, the $2/GB is a special so, it won't last forever. The usual price is $5/GB. About how long the special last? I don't know.
Feel free to check out my channel!
My current setup:
http://pcpartpicker.com/p/Q7wqf7
When is your $2/GB sale ending?
I am interested in buying a server from you guys, but I won't have any money for server(s) until Christmas time or in January.
Again thank you all for the great reviews. The special is going to be ongoing until further notice. Right now there is not an end date. Anyone looking for large ram servers or dedicated servers please make a sales ticket on our website for a deal!.
Thank you,
Thomas Dale
Dig The Mine, LLC
Could you please respond to my ticket, it has been a day and I think I am very close to purchasing from you!
We are now open! Join us!
Please respond to my ticket..
"Maximum server count reached for Multicraft Dynamic License"
This. I have made 2 tickets and havent gotten a response on either.
Tickets:
#929998
#794253
Neither have a response. Both have been open just under 24 hours.
For now DO NOT BUY FROM DIG THE MINE. I may change this pending further review.
Account email [email protected]
hopefully itll work or refunds will be given :\
The price for the servers is great but at the rate they are going they are going to lose a lot of there customers I for one am close to looking for another service,If you like really slow customer service then buy from here,like others have said probably best not to buy from them at this point.
All tickets are being answered now. We are having issues with our servers reaching the licensing server and this is causing all the issues. We have a support ticket in. Most servers should be online. If you have downtime or cannot connect please open a ticket stating when this started and we will be issuing credits to your account. Please do not do paypal disputes as these will cause an additional delay and you will get more from account credit then going through paypal. Also, please do not use this thread as a form of support. Please direct all issues in our ticketing system. I have been coming on as much as i could, there has been a death in the family and i have been traveling answering tickets in between getting everything settled. I apologize support has been longer than usual.
Thank you,
Thomas Dale
Dig The Mine, LLC
I'm going to run a special on dedicated servers since i noticed these are getting popular on here.
I will be able to do the following for 1 week of orders:
E3
16gb ram
1x120gb ssd
/29
5tb @ gigabit port
99.99 a month
E3
32GB ram
2x120gb ssd
/29
5TB @ gigabit
139.99
If you want to order these please open a support ticket. These prices will be reoccurring, no increases!
Thank you,
Dig The Mine, LLC
$8/mo for 4 GB
The 50% off code
Instead, when I ordered my $5/mo 2 GB server (with 50% off discount), I got no email informing me my order has been recieved and my server was ready to be used. I was only able to find my server IP through my profile and active services, and it directed me to one of your test servers.
In addition, because I did not receive any email, I was not able to find the control panel and had literally no control over "my server".
Earlier today, I reported all these problems and received no response. I would like my $5 back, you obviously are a scam.
Terrible host. I would never recommend this. Not sure what the founder of this company was thinking when he released this service to the public.
Proud representative of Galactic Frontier Minecraft Server. Join now!