The Meaning of Life, the Universe, and Everything.
Join Date:
5/6/2014
Posts:
249
Member Details
Regarding the unlimited slot count, yes this is free and at this stage you just need to contact us to enable it, however we may implement our own system to automatically enable this since it isn't supported in the WHMCS Multicraft module.
The Meaning of Life, the Universe, and Everything.
Join Date:
5/6/2014
Posts:
249
Member Details
We've recently hired several new support staff which will allow us to answer support requests much faster for our rapidly growing client base. If you are interested in a position with us, please email a resume/cv to [email protected], however we are currently only looking for individuals with prior experience.
What is even going on. My friend of mine payed for a coal plan of a server, and then payed for 3 months of this. We then waited a few hours (Yeah, instant set up is defiantly a thing with this business) , and he proceeded to get charged, and got 12 emails that were asking him to pay for orders he never made. Now, whenever he made a attempt to contact someone about this, they never responded to him (Keep it in mind that they responded right away before his purchase). We would really love some help here. This is getting pretty damn obnoxious and annoying
Thanks for the time,
Sparky
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"Whenever i go to bed i think mobs will spawn" Said Sparkydefay
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What is even going on. My friend of mine payed for a coal plan of a server, and then payed for 3 months of this. We then waited a few hours (Yeah, instant set up is defiantly a thing with this business) , and he proceeded to get charged, and got 12 emails that were asking him to pay for orders he never made. Now, whenever he made a attempt to contact someone about this, they never responded to him (Keep it in mind that they responded right away before his purchase). We would really love some help here. This is getting pretty damn obnoxious and annoying
Thanks for the time,
Sparky
Did you try to send in a ticket? If its not broken they usually answer within a few hours.
Looking at these prices, and how when i go to your site it is not https, (there is a line going through it) this seems like a scam. Is there any reason for me to think this is legit?
What is even going on. My friend of mine payed for a coal plan of a server, and then payed for 3 months of this. We then waited a few hours (Yeah, instant set up is defiantly a thing with this business) , and he proceeded to get charged, and got 12 emails that were asking him to pay for orders he never made. Now, whenever he made a attempt to contact someone about this, they never responded to him (Keep it in mind that they responded right away before his purchase). We would really love some help here. This is getting pretty damn obnoxious and annoying
Thanks for the time,
Sparky
Hi Sparky,
Although I'm sure you're already aware, we did look into this and found that the server was set up instantly as usual. The extra orders were created after the order form was resubmitted several times, likely due to an issue with payment (forgotten password, timeout, etc). These extra orders were cancelled and it appears everything has been sorted out. If there's anything else you need, please don't hesitate to contact us via a ticket.
Im hosting my server there. Its awesome! Their reaction time depends on where you live. Timezones. Their server hardware is awesome, Im currently hosting a 2gb of ram server at Taurslots and aslong as you stay under 40 people the TPS stays 20. When you are on 40-45 people the TPS gets like 19-18 (Still good)
Thank you for the kind words, we're glad you are enjoying our service.
[quote=2001blader;/members/2001blader;/forums/servers/minecraft-server-hosting/other-hosts/2124284-taurslots-2-50-gb-cheapest-mc-host-ssd-ddos?comment=276]Looking at these prices, and how when i go to your site it is not https, (there is a line going through it) this seems like a scam. Is there any reason for me to think this is legit? Hi 2001blader,
I'm not sure why you're seeing a line through the https, but site is indeed protected with SSL (https). I can guarantee we're not a scam, however if you are still wary, you can find many reviews from our clients throughout this thread or several compiled under a spoiler on the first post. If you're not sure about ordering from us, I'd suggest going for the lowest package (1GB - $2.50/mo) as you can always use our upgrade system to instantly and automatically upgrade at a later date. Do keep in mind we also offer a 24 hour money back guarantee, so you've got nothing to lose.
If you have any further questions, don't hesitate to contact us either here on the forum or via a ticket on our website.
Hi, Why is the multicraft panel leading to shockbyte and I can't use the client panel!
Hi Mambo8899,
The client area is currently unavailable as we've been acquired by Shockbyte and are currently in the process of migrating accounts over. Our panel won't be accessible after this is complete, instead you'll need to login at https://shockbyte.com/billing. You will need to login with the same credentials as you would on our site. You may also login to the Multicraft panel with the same credentials as usual. Once the transfers are complete, there will be more information posted on our site.
Due to the maintenace I couldnt pay for my server and now someone else picked it, everything is gone now. Anything you guys can do?
I'm not exactly sure what you're asking - could you please rephrase it? Yes, you can still order a 1GB RAM server for $2.50. You can order this at http://shockbyte.com/billing/cart.php?a=add&pid=5.
I'm not exactly sure what you're asking - could you please rephrase it? Yes, you can still order a 1GB RAM server for $2.50. You can order this at http://shockbyte.com/billing/cart.php?a=add&pid=5.
Hi, I can't use my multicraft password? Can you guys fix it?
Hi, I can't use my multicraft password? Can you guys fix it?
This issue should now be fixed. The problem would've been that your DNS hadn't propagated, however we've now added a redirect so it will no longer matter if your DNS hasn't propagated.
No, we don't overclock our CPUs.
Overclocking a server CPU is far from wise. Most hosts tend to stay away from it as generally it's unstable and can cause data loss.
Regards,
Zach
Nathan Cooper
[email protected]
https://taurslots.com
Thanks for the time,
Sparky
What is even going on. My friend of mine payed for a coal plan of a server, and then payed for 3 months of this. We then waited a few hours (Yeah, instant set up is defiantly a thing with this business) , and he proceeded to get charged, and got 12 emails that were asking him to pay for orders he never made. Now, whenever he made a attempt to contact someone about this, they never responded to him (Keep it in mind that they responded right away before his purchase). We would really love some help here. This is getting pretty damn obnoxious and annoying
Thanks for the time,
Sparky
Did you try to send in a ticket? If its not broken they usually answer within a few hours.
Hi Sparky,
Although I'm sure you're already aware, we did look into this and found that the server was set up instantly as usual. The extra orders were created after the order form was resubmitted several times, likely due to an issue with payment (forgotten password, timeout, etc). These extra orders were cancelled and it appears everything has been sorted out. If there's anything else you need, please don't hesitate to contact us via a ticket.
Regards,
Nathan Cooper
[email protected]
https://taurslots.com
Thank you for the kind words, we're glad you are enjoying our service.
[quote=2001blader;/members/2001blader;/forums/servers/minecraft-server-hosting/other-hosts/2124284-taurslots-2-50-gb-cheapest-mc-host-ssd-ddos?comment=276]Looking at these prices, and how when i go to your site it is not https, (there is a line going through it) this seems like a scam. Is there any reason for me to think this is legit? Hi 2001blader,
I'm not sure why you're seeing a line through the https, but site is indeed protected with SSL (https). I can guarantee we're not a scam, however if you are still wary, you can find many reviews from our clients throughout this thread or several compiled under a spoiler on the first post. If you're not sure about ordering from us, I'd suggest going for the lowest package (1GB - $2.50/mo) as you can always use our upgrade system to instantly and automatically upgrade at a later date. Do keep in mind we also offer a 24 hour money back guarantee, so you've got nothing to lose.
If you have any further questions, don't hesitate to contact us either here on the forum or via a ticket on our website.
Regards,
Nathan Cooper
[email protected]
https://taurslots.com
Hi, Why is the multicraft panel leading to shockbyte and I can't use the client panel!
Hi Mambo8899,
The client area is currently unavailable as we've been acquired by Shockbyte and are currently in the process of migrating accounts over. Our panel won't be accessible after this is complete, instead you'll need to login at https://shockbyte.com/billing. You will need to login with the same credentials as you would on our site. You may also login to the Multicraft panel with the same credentials as usual. Once the transfers are complete, there will be more information posted on our site.
Kind Regards,
Nathan Cooper
[email protected]
https://shockbyte.com
Yes, pricing will remain the same for all current and future clients.
I'm not exactly sure what you're asking - could you please rephrase it? Yes, you can still order a 1GB RAM server for $2.50. You can order this at http://shockbyte.com/billing/cart.php?a=add&pid=5.
Hi, I can't use my multicraft password? Can you guys fix it?
This issue should now be fixed. The problem would've been that your DNS hadn't propagated, however we've now added a redirect so it will no longer matter if your DNS hasn't propagated.
Also, as aackert said, support request should be sent through a ticket at https://shockbyte.com/contact/