Ever since I played minecraft on an insecure computer, I couldn't log back in. I used the Forgot my password thing and it didn't send to my email. That's when I knew my account was hacked. I've tried minecraft.net/support a month ago and still haven't got an email back. I still have my receipt email. What should I do?
718hero718, both are not an option, I still want my same name and the benefits of my Alpha account. Also, i want to play SMP, so no cracked, I am not a crook.
For now, you should wait and verify you bought a genuine account. Often when Mojang support doesn't get back, its because the account is not authentic.
Were did you get the account? Minecraft.net is the only valid source.
I have had a genuine account from Alpha. I bought it on minecraft.net August 2010
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Never the solution.
I have had a genuine account from Alpha. I bought it on minecraft.net August 2010
Do you have the receipt?
Yes
Sorry for double posting and bumping, but I really need some help
If you have the recipt then go to login and click forgot password under password, They will send you a new password which you can change!
If you had read the post, he said he tried that but it did not get an E-mail back.
OT: I don't know, I'm sorry.
You'd probably do better with his Twitter, I've been told he doesn't check E-mail.
ok
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Yes, Still no reply