So, one day I found Mnecraft. I figured I wanted to buy the game. So I did. It said complete purchase, but it wasnt. When I went to download it, it said "User not premium". I am really confused i NEED someones help. Ive heard there is server problems or whatever, but ive been waiting here for ONE DAY. So someone, please help.
So, one day I found Mnecraft. I figured I wanted to buy the game. So I did. It said complete purchase, but it wasnt. When I went to download it, it said "User not premium". I am really confused i NEED someones help. Ive heard there is server problems or whatever, but ive been waiting here for ONE DAY. So someone, please help.
send notch an email at [email protected] that might help :smile.gif:
you don't need to be premium to download it, only to log into it. Is this what you meant?
otherwise you have clicked the wrong thing or are on the wrong website.
Maybe try playing it on the browser?
you don't need to be premium to download it, only to log into it. Is this what you meant?
otherwise you have clicked the wrong thing or are on the wrong website.
Maybe try playing it on the browser?
When you buy Minecraft, you're buying a Premium account.
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OG Member of BrenyBeast's private BeastCraft Server
So, one day I found Mnecraft. I figured I wanted to buy the game. So I did. It said complete purchase, but it wasnt. When I went to download it, it said "User not premium". I am really confused i NEED someones help. Ive heard there is server problems or whatever, but ive been waiting here for ONE DAY. So someone, please help.
Well, what proof do you have of your purchase. Credit card?
Did the transaction actually complete successfully? I don't mean the standard "purchase complete" screen (that is just a standard page that is displayed when the Paypal / Moneybookers frame is closed), I mean when you entered all your payment details and clicked "proceed" did you pay attention to any warnings/messages etc?
The best thing to do would be to check your bank/Paypal account to see if there has actually been a transaction. If there hasn't, you haven't actually paid for the game.
Be aware that "pre-paid" cards often don't work for overseas internet transactions (although they sometimes allow them if you register the card). Similarly, if using Paypal you may need to verify your account first.
EDIT: don't bother sending emails to Notch, he probably won't see it among the spam and he doesn't deal with payment processing anyway. Payment issues should go through www.minecraft.net/support.
I did (well my mom) used a credit card andwe called the credit card company and they said i bought it I THINK SHE BOUGHT IT TWO TIMES
Please wait 5 business days, then head to minecraft.net/support
When going through support, please have the following at hand:
Username purchased on
Transaction/Receipt ID
The owner(you're mom) of the credit card purchased with
Email address you entered upon initial account registration
And the date of purchase
It takes up to 5 days for a purchase to register. you should go into the support forum part where it lists all common problems near the top of the page.
Please wait 5 business days, then head to minecraft.net/support
When going through support, please have the following at hand:
Username purchased on
Transaction/Receipt ID
The owner(you're mom) of the credit card purchased with
Email address you entered upon initial account registration
And the date of purchase
send notch an email at [email protected] that might help :smile.gif:
otherwise you have clicked the wrong thing or are on the wrong website.
Maybe try playing it on the browser?
When you buy Minecraft, you're buying a Premium account.
Well, what proof do you have of your purchase. Credit card?
I did (well my mom) used a credit card andwe called the credit card company and they said i bought it I THINK SHE BOUGHT IT TWO TIMES
When going through support, please have the following at hand:
Username purchased on
Transaction/Receipt ID
The owner(you're mom) of the credit card purchased with
Email address you entered upon initial account registration
And the date of purchase
Please note, each world lasts for 90 minutes(1hour 30 mins), however, you can start new worlds at any time.
Wuts a Receipt ID?
Can we have a parent help you deal with this.
Honestly, you won't be able to do it yourself.
And are you sure you got it from the correct website?
minecraft.net
I am here for you, Don't be afraid to send me a message.