I don't know if I will have anything here, but I have to try. First of all, please forgive me to make my first post for this, but I don't have the choice. I have a serious problem, and nobody in the Mojang support answer me for my problem, netheir in Twitter.
The problem is this: I bought ACCIDENTALLY the game Minecraft, instead of using the gift code one of my friend give to me. His name in the game is Ga3L, so you can check who is this. I can't show the gift-code here, for obvious reasons, but if someone of the Mojang staff of even the forum one's can help me with this, that would be great.
So, this is my Order ID#22a5c859211148ea8a6913f2b0c4d11f
and this is the paypal ID: 8W884855H35776005
also, there is this one on my paypal account: 4EN930858L8486528
I want Mojang to cancel my transaction is possible. I've already send two message to the support but I didn't receive any messages. To show you how weird is that, I am at -40,88 $ in my bank account, and I don't know how they pass this transaction like that. I tought that when you didn't have any fonds in your bank account, they will not allow you to purchase the item that you want, but they allow me to do it ! I will contact my bank tomorrow, because it's close here in Canada now, but I need some help from the Mojang staff. Please, can anybody help ? I just want to cancel the purchase, I swear I don't make some stupid jokes or trolls, I'm in real trouble when I saw what's left in my bank account. I don't have any revenus, so it would be great if someone here could help me. Thank you again for you consideration !
The problem is this: I bought ACCIDENTALLY the game Minecraft, instead of using the gift code one of my friend give to me. His name in the game is Ga3L, so you can check who is this. I can't show the gift-code here, for obvious reasons, but if someone of the Mojang staff of even the forum one's can help me with this, that would be great.
So, this is my Order ID#22a5c859211148ea8a6913f2b0c4d11f
and this is the paypal ID: 8W884855H35776005
also, there is this one on my paypal account: 4EN930858L8486528
I want Mojang to cancel my transaction is possible. I've already send two message to the support but I didn't receive any messages. To show you how weird is that, I am at -40,88 $ in my bank account, and I don't know how they pass this transaction like that. I tought that when you didn't have any fonds in your bank account, they will not allow you to purchase the item that you want, but they allow me to do it ! I will contact my bank tomorrow, because it's close here in Canada now, but I need some help from the Mojang staff. Please, can anybody help ? I just want to cancel the purchase, I swear I don't make some stupid jokes or trolls, I'm in real trouble when I saw what's left in my bank account. I don't have any revenus, so it would be great if someone here could help me. Thank you again for you consideration !